My Escape Pulsates when at full stop

6 messages, Last post on Jun 06, 2008 at 5:47 PM

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What is this discussion about? Ford Escape, Engine, SUV

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#5 of 6 Re: 2003 ford escape eratic idle and starts hard [amanheim] by bdyment Jun 03, 2008 (4:42 am)
Replying to: amanheim (Jun 02, 2008 4:20 pm) Is your Escape a 4 or 6 cylinder? Unfortunately your aggravation isn't going to be worth much in the auto world. Replies to this message: amanheim (Jun 06, 2008 5:47 pm)
#6 of 6 Re: 2003 ford escape eratic idle and starts hard [bdyment] by amanheim Jun 06, 2008 (5:47 pm)
Replying to: bdyment (Jun 03, 2008 4:42 am) It's a 6 cylinder. Aggravation, nothing. My "Ford Family" Customer Relationship Center says my car is fine and is operating within "normal parameters." But because they are so nice, they are offering me something called an "X package." They have given me a pin number, good for a year mind you, but to find out the monetary value I need to go to a Ford dealership sales department and pick out a new car to purchase. I know that no manufacturer's production is defect free so I've tried to work with Ford and gone back over and over again, but this last "offer" is an insult. Who dreamed up this customer service strategy. Like I'd even be willing to buy another Ford product again. Looks like I'll be doing some serious corresponding with Mr. Mulally.

#5 of 6: Re: 2003 ford escape eratic idle and starts hard [amanheim] by bdyment; Jun 03, 2008 (4:42 am)

Replying to: amanheim (Jun 02, 2008 4:20 pm)

Is your Escape a 4 or 6 cylinder? Unfortunately your aggravation isn't going to be worth much in the auto world.

amanheim (Jun 06, 2008 5:47 pm)

#6 of 6: Re: 2003 ford escape eratic idle and starts hard [bdyment] by amanheim; Jun 06, 2008 (5:47 pm)

Replying to: bdyment (Jun 03, 2008 4:42 am)

It's a 6 cylinder. Aggravation, nothing. My "Ford Family" Customer Relationship Center says my car is fine and is operating within "normal parameters." But because they are so nice, they are offering me something called an "X package." They have given me a pin number, good for a year mind you, but to find out the monetary value I need to go to a Ford dealership sales department and pick out a new car to purchase.

I know that no manufacturer's production is defect free so I've tried to work with Ford and gone back over and over again, but this last "offer" is an insult. Who dreamed up this customer service strategy. Like I'd even be willing to buy another Ford product again. Looks like I'll be doing some serious corresponding with Mr. Mulally.