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Hyundai Maintenance Policy and Service Experiences

33 messages,  Last post on Nov 05, 2008 at 6:18 AM

You are in the Hyundai Sonata Forum. Your Hosts are pat & karens

What is this discussion about? Hyundai Sonata


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#14 of 33
Re: Umm [pat] by w9cw
Oct 14, 2006 (10:52 am)
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Replying to: pat (Jul 29, 2006 11:25 am)

Hyundai's warranty is a manufacturer's warranty and is valid at any authorized Hyundai dealer - as per Owner's Manual.
#15 of 33
what do you think about hyundai's warranty services? by reader0518
Nov 06, 2006 (9:10 pm)
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I am considering a sonata and that's why the question. I think to some extend hyundai's rather generous warranties have influenced buyers' decisions. but do the dealers actually walk the walk?
 
also want to confirm that any hyundai dealer has the obligation to honor warranty requests.
 
thanks.
#16 of 33
Re: what do you think about hyundai's warranty services? [reader0518] by ray_h1
Nov 07, 2006 (4:52 am)
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Replying to: reader0518 (Nov 06, 2006 9:10 pm)

)) "also want to confirm that any hyundai dealer has the obligation to honor warranty requests." ((
 
Any dealership in the U.S. or Canada is obligated to perform warranty service without charge under the terms of the Hyundai vehicle warranty as spelled out in the warranty suplement booklet packed with the owner's manual and other literature in the glove compartment at delivery regardless who the selling dealer was. (Translation: you're not joined at the hip to your selling dealership for warranty claim service.) Americans and Canadians traveling or residing in the other's country also enjoy the same rights while out of their home countries. The dealerships do have the right (and obligation) to verify that there's a warrantable defect before proceeding with a repair and subsequently submitting a payment claim for materials and labor charges to Hyundai, though.
#17 of 33
Re: what do you think about hyundai's warranty services? [reader0518] by ultcar
Nov 27, 2006 (8:17 am)
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Replying to: reader0518 (Nov 06, 2006 9:10 pm)

A friend of mine purchased an Elantra from Canada, and while on a trip here in the US, had his transmission failed. The whole thing was taken care of by Hyundai warranty here in the US. The car was towed by Hyundai, and they replaced the transmission as well.
 
I think Hyundai's pretty good with warranties in general. I once had a "lemon" flavored XG350. Over the two years of ownership, I had to replace both fog lights and both low-beam headlamps. They also had to work on the wiring because my radar detector (which I used before on my other cars, and which I still use on my new Sonata) happened to burn out the fuse several times. Each (one-at-a-time) occurrence was spreaded out over a period of time such that I could not file the car as lemon. But with each replacement and service, I didn't have to pay a single cent. (glad I got rid of that XG, btw)
#18 of 33
Blown Sidewall at 7,770 miles Any tire warranty? by eric39
Nov 29, 2006 (8:11 am)
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Hi
 
Probably a dumb question but last night I blew a tire on the hiway. My 06 has 7,770 miles on it and I have Michelin Pilot HX MXM4 tires. Is there any kind of warranty or do I have to eat the cost of the new tire. Can I only buy 1 new tire or do I have to buy 2 for consistency? I have a nice tare/hole in the sidewall.
 
Thanks
 
Eric
#19 of 33
Re: Blown Sidewall at 7,770 miles Any tire warranty? [eric39] by ray_h1
Dec 01, 2006 (10:20 am)
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Replying to: eric39 (Nov 29, 2006 8:11 am)

Somewhere buried in your owner's manual portfolio there's a Michelin tire warranty foldout that details the terms of the tire warranty. You may be entitled to road hazard consideration to ease the "pain" of replacing a tire. Additionally, either a Hyundai dealership or a franchised Michelin dealer should be able to clarify the issue for you, too.
#20 of 33
Re: Blown Sidewall at 7,770 miles Any tire warranty? [eric39] by cableguy06
Dec 01, 2006 (11:03 am)
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Replying to: eric39 (Nov 29, 2006 8:11 am)

Tires do not come with road hazzard. I think you'll be buying a new tire if there is a tare or hole. A tire dealer is the best person to ask as to whether you can get away with buying a single tire. With only 7700 miles, I think that would be my choice unless you are very hard on your tires and they have excessive wear.
#21 of 33
Blown tire by dano13
Dec 02, 2006 (5:56 am)
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If you bought the extended warrenty they will replace it for free it also covers the wheel and other items worth $4.00 a month i used it with only 600 miles on my car tire could not be repaired so hyundia dealer put on a new one and there like $145.00 each.
#22 of 33
Re: Blown tire [dano13] by cableguy06
Dec 02, 2006 (7:49 am)
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Replying to: dano13 (Dec 02, 2006 5:56 am)

Exactly...IF you bought an extended warranty.........
#23 of 33
75,000 mile scheduled service by orevergreen
Dec 12, 2006 (10:40 am)
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We are the original owners of a 2000 Sonata. We've complied with all required maintenance to maintain the warranty, but it the last "scheduled maintenance" at 50,000 miles cost $1568 at the dealer. My question is whether I have to have this scheduled maintenance done at the dealer or can I go to a trusted mechanic (who may charge less)? How can I find out what Hyundai requires be done for the 75,000 mile checkup?
By-the-way, the transmission failed at 69,906 miles and was replaced by Hyundai, but we had to pay $1085 for a "transmission control module, Bank 1 sensor, 1 oxygen sensor" and labor to install them. The dealer said these weren't covered by the drive train warranty. We've also had to replace the headlights regularly.
I realize it costs money to maintain any car (especially a modern, computerized one), and I'm glad the warranty covered the transmission, but I drove a little Dodge import for 13 years without paying out this kind of money. We were thinking of buying another Sonata when this hits 100,000 miles, but now we're not so sure. Anyway, if any of you know the answer to my question about the 75,000 mile scheduled maintenance, I would appreciate your advice.
Thanks!

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