Last post on Dec 05, 2013 at 10:01 PM
You are in the Toyota Tacoma
What is this discussion about?
Toyota Tacoma, Truck
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#299 of 601 Re: I am not alone with my 2009 Tacoma [jmiglia]
Nov 16, 2009 (8:26 pm)
Glad to see so many people benefiting from reading and sharing their experiences. Its a shame that Toyota is so poor at communicating with their customers. its pretty that their customers (us) want to communicate. In fact, every time I see their newest TV commercials asking potential customers to "ask someone who owns one (Toyota) I want to get angry. I want someone to ask me. I will tell them about how I got more information and help from a group of dedicated and nice strangers on a web-site than I ever got from Toyota. For any late-comers I am repeating that the "fix" for the automatic transmission of the 09 Tacoma is IAW TSB 0373-09. Call your local Toyota dealership and carry your Taco in and get the software patch installed that will 'mostly' solve your problem. Then, log-in and tell the rest of us how it worked for you.
#300 of 601 My 2010 Tacoma
Nov 17, 2009 (8:09 am)
I have been reading and have the same problems with the transmission high revs and searching for the right gear. I also read that there could be a "fix" for this and to call the consumer number. I called it, and the rep I talked to sounded floored that this was a problem and told me that he had not heard of this problem until MY call. He said he would note this and asked if I would like a claim number, to which I said "absolutely", and that they would keep me informed to any future information.
When I took my new truck (that I have only a month) back to the dealership with this problem, they told me it was "normal" and they have had other people call or come in about it and that some of the cars do it as well, and to help with the problem, I should just down shift out of Drive to 4th gear. I'm sorry, I thought I just traded in my standard transmission for an automatic transmission! If anyone has any information to help, it would be greatly appreciated!
#301 of 601 Re: I am not alone with my 2009 Tacoma [jmiglia]
Nov 17, 2009 (8:26 am)
No you are not jinxed, take your truck to the dealer and tell them to look up the IAW TSB 0373-09 for the truck. They will tell you they need to do all kinds of diagnosis and test drives to replicate the problem and make sure it's not some other issue, but just stick to your guns and tell them about this forum and the results a few of us have gotten. They won't admit the problem but they are aware of it. It fixed mine.
#302 of 601 Re: I am not alone with my 2009 Tacoma [tennesseeman1]
Nov 17, 2009 (8:28 am)
Well, here it is 4 days later and I've still not heard from the dealer about this new TSB. Apparently, not everyone at Toyota is aware of this yet. My guess is that Toyota is trying to figure out what residual effect this is going to have on possibly other fly/drive systems it has employed elsewhere. There policy of claiming ignorance of the problem is amazing. I'll give them another day or two to respond to me. When and if this TSB is performed on my Taco I will post the results. Hang in there guys.
#303 of 601 Re: My 2010 Tacoma [sun5477]
Nov 17, 2009 (8:41 am)
I have been told that the shifting problem was normal with the new "drive by wire" BS. As soon as that IAW TSB 0373-09 was posted I called the dealer, they said that it was correct but had never heard of the problem. I had to set up a service appt. so they could diagnose the actual problem and all the formal BS. The tech who drove it could not duplicate the problem, I was with him. He also said he had never heard of the problem. They said they would need it for a few hours. After a half hour they came back and said I was good to go. They did the TSB. I read in the techs notes that he noticed the problem and recommended the TSB! Anyway don't put it off, they know of the problem. Probably can't admit it, because of the floormat issue. I got that recall notice in the mail yesterday, which I need to bring it in for some safety check. Good luck
#305 of 601 Re: My 2010 Tacoma [sun5477]
Nov 17, 2009 (4:14 pm)
I just got my truck (09 4x4 doublecab v-6 auto) back from the dealer, They re-programmed the computer for the tranny, now it seems okay, I highly recommend taking it back to the dealer to have the computer software updated, it really improved the way it shifts at low speeds. I would like to have the downhill assist removed or disabled, i still have hard down shifts, at times, the dealer said thats the way that is designed, This feature saves brake pads
#306 of 601 Shifting Nicely Now
Nov 17, 2009 (6:42 pm)
I have driven my truck quite a bit now since this past Saturday when Toyota re-programmed my computer in accordance with the new TSB. The transmission has not hesitated at all now and the truck seems to cruise a little nicer when my foot is off the gas. One thing I have noticed though is that it seems to be shift into 3rd or 4th a little rougher, but not all of the time. Kind of a slight jolt when it shifts, but nothing I am concerned with at the moment. I am just happy to have the hesitation problem fixed. If Toyota is reading this, thank you for finally addressing the problem. In fairness, I will let everyone know the issue has been addressed.
#307 of 601 Re: Shifting Nicely Now [tacomashane]
Nov 17, 2009 (6:44 pm)
Forgot to mention, don't let your dealer tell you they have not heard of the TSB. Call Toyota National Customer Service and give them the TSB # (posted earlier) and they will contact your nearest dealer. My dealer was not aware either, until they received the email from national.
#308 of 601 2010 STILL NO REAL FIX
Nov 18, 2009 (1:51 pm)
1051 current miles purchased September 30,2009. transmission shifts HORRIBLE. Took it in for service Friday the 13th of November 2009. The dealership told me to bring it in they said they knew what was wrong it needed transmission fluid. They called me the next day Saturday said it was all better. i picked it up they had to put 2 quarts of transmission fluid in it. YES IT LEFT THE FACTORY in California 2 quarts LOW. It is better and still not right. I called again today spoke with my service guy at team Toyota in Baton Rouge he told me the following. They have a flash for the computer for a reprogram of the transmission for the 2009 Tacoma. They have another customer with a 2010 same as mine with the same issue. They drove it 45 miles with the computer hooked up to it and found numerous shifting errors in the report generated during that test drive. They attempted to 'flash" program the computer with the program provided in the TSB for the 2009 Tacoma IT DID NOT WORK, IT IS NOT COMPATIBLE. They are 100% clear there is an issue and they are addressing it with Toyota. I can bring my truck in to service and have them test drive it and document that I have the same issue and that is ALL they can do at this time. there is NO FIX for it currently there should be in the future they do not know how long that will take. They understand my frustration. So that is where it is TODAY November 18, 2009. My 2010 Toyota Tacoma does NOT shift correctly according to Toyota and there is NO fix. As a side note the dealership and my service writer are being real honest, straight forward, and understanding.