Last post on Dec 05, 2013 at 10:01 PM
You are in the Toyota Tacoma
What is this discussion about?
Toyota Tacoma, Truck
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#217 of 601 Re: contacting Toyota [blacktactaco]
Sep 24, 2009 (7:20 am)
Found this 2006 post at Tundrasolutions.com. Apparently, the transmissions have been a problem for a while now and yet Toyota has done nothing to address it.
Toyota addresses Tacoma transmission
Took my 06 TRD Sport DC in on 7-01-06 for the notorious transmission shudder and the ever-present vibration at speeds from 50-70 mph.
Service mgr. advised that RF & LR wheels were out of balance, causing the vibration. Drove the truck home...vibration still there as before. Back to the drawing board.
BUT....the service mgr. advised when I got there, that the "shudder" in the transmission was "torque converter lock-up" and that it was "normal" (I was afraid he would say that). But after having the truck on the rack for 2 hours, he returned and said that Toyota had been investigating the shudder and abnormal shift patterns of the Tacomas, and were coming out with a "fix" in the next week or two. I was then asked to come into the service area and school 2 of the techs on the air intake fix that causes a loud vibration when backing up on a cold start, that I had fixed on my truck.
As I spoke with the older tech, he said that he personally owned an 06 Tacoma with the same problematic transmission, and he had just returned from a school by Toyota, and at present, they are looking at issuing a TSB regarding the transmissions. The planned fix will possibly include installing a new (different?) torque converter, flushing the transmission fluid, and possibly a re-flash to adjust the shift points of the transmission. Toyota will reportedly advise dealers of the procedures by the 14th of July.
So...for those "naysayers" that choose to criticize folks that claim to have problems with this truck, understand that there ARE some problems inherent to many of the new Tacomas, and Toyota is beginning to acknowledge such.
Now....will Toyota make things right? Time will tell.
Sep 24, 2009 (11:39 am)
Earlier this week I e-mailed customer service at Toyota. I received an automated e-mail saying that I would be contacted as soon as possible concerning my complaint with the transmission on my 2009 Tacoma. The e-mail address is . I suggest we all write. It will be interesting to find out if Toyota really does "care".
#219 of 601 Re: same as the rest [tacomashane]
Sep 24, 2009 (12:10 pm)
I just placed a call to the "Turko" files here at KUSI news, in San Diego. This is an investigative segment on the news at KUSI and usually gets good results. I hope he investigates this transmission issue. I asked him to look at the Edumdson.com complaints. Please call 858-571-3453 to leave a message for the "Turko" files. The more complaints left, the better the chance of investigation, and, perhaps, some sort of good result.
#220 of 601 Unhappy Tacoma Owner
Sep 28, 2009 (3:43 pm)
Ive just read a number of the comments posted and had the same speech given to me this morning about the smart computer. Im call BS first of all you have to drive the car mellow for the first 1K miles then you drive like you drive so how does it know when to switch . Then say two different people are sharing the car like its gonna know whos in the seat what does it do weigh you and give you a retinal scan. Im expecting them to tell me there is nothing wrong when i pick it up but somehow we all need to keep this up and ride them until its fixed or get new trucks. How can a company do this. I have a feeling things are going to get ugly on my end because i have the time to hassle them. This is meant to be the best truck on the road not the best suck on the road.
#221 of 601 Re: 02 Toyota Tacoma Prerunner 2.7L [tacomashane]
Sep 28, 2009 (4:06 pm)
Im ready to put Giant lemons all over my car lets get this ball rolling we can not let this corporation get the best of us. How can they be allowed to keep selling cars.
#222 of 601 Re: Transmission can't find the right gear under 10 mph [dannyw423]
Sep 28, 2009 (4:17 pm)
At least you got 100,00 miles out of yours mine only has 1000 and they are trying to say nothing is wrong. Toyota needs to be served on a plastic platter for their antics right now
#223 of 601 Re: Unhappy Tacoma Owner [homcy]
Sep 28, 2009 (5:40 pm)
Well Mr. Unhappy Tacoma Owner. If I may inject a little humor. You tell em! I like your description. You're absolutely right about everyone continuing to complain. I'd sure like to see this fixed. Might I also say that I got a letter from the salesman whom I bought the truck from at the dealer the other day. 6 month check up don't you know. Well, I pleaded with them to forewarn future customers as to the transmission problem. What a shock it was to them. They claimed no knowledge of the problem. Yea, right! I told them that I hope they sleep well at night knowing and obviously lying about the problem. Obviously, nothing has changed over the decades. I feel bad that I wasn't able to recognize it in them. With the decades of experience I've had I'm disgusted that they got by me. Regardless, if we get enough people doing this, Toyota's reputation will suffer markedly. To bad, as we probably won't benefit from it. One more thing. I've talked to people from my state and California and Hawaii and Alaska whom I've seen and asked whether they have the problem as well. I haven't run into one yet that doesn't have the problem. I know there are some out there who don't but I haven't talked to one personally yet who doesn't. Good luck.
#225 of 601 Re: same as the rest [mdinana]
Sep 29, 2009 (9:22 am)
Check post #214
EVERYONE call 1-888-270-9371, it will take a few minutes, but advise Toyota of the problem, have your Vin# and ask for a conformation number of your complaint.
Read my post about trading in a 3 month old vehicle and taking a 6-7k loss because I felt the safety of my family justified it.
I told them the main reason I was confirming it with them was so I could be a part of the eventual class action when it happens and that I was just lucky enough to get rid of it before I had a accident after two close calls coming into a intersection and then having the trans delay.
It will make a difference, make the call!!
#226 of 601 Re: same as the rest [blacktactaco]
Sep 29, 2009 (9:27 am)
Just one more thing, when you call 1-888-270-9371 and confirm you have a confirmation number for you concern, you have put them on notice through their system.
Its important you save confirmation that you have put them on notice and you expect a resolution to the problem or something from them acknowledging the issue or stating it is not a issue.
Sadly someone is most likely going to be in a accident before they pull their heads out, I just hope it isn't a bad one.