Last post on May 01, 2013 at 9:10 AM
You are in the Chrysler Pacifica Maintenance & Repair
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Chrysler Pacifica, Navigation System, Wagon
#67 of 100 dvd/rom replacement
Nov 28, 2008 (5:43 pm)
The dealer said I needed a new dvd for the navigation system. That 99% of the time this is the root of any problems he'd experienced with Chrysler navigation systems. I never had him check it out to make sure. I feel like such a dummy. I paid $202 for a new dvd. It is NOT the dvd, but most likely the drive. My brother is proficient in computers and suggested I yank out the drive (in the floor at the rear hatch area) and he'd take a look at it. I haven't tried it yet. He is thinking the drive could be the same as in a computer and those cost about $40.
Does anyone know if they are indeed the same before I give it a try. I'm now convinced it is the drive gone bad. Anyone know if this might work?
#68 of 100 Re: dvd/rom replacement [ditti]
Nov 28, 2008 (7:19 pm)
Fortunately, I went to the dealer first and had him try another DVD in my drive. I got the same error message with their DVD.
Fortunately, I had purchased the extended warranrty when I bought the Pacifica in May, 2003. Turns out the DVD drive was covered under that warranty. I got a replacement for the $50.00 deductible.
I asked what it would have cost me if I did not have the warranty - they said about $1,000.00.
Hope you either have a warranty or your friend has good luck. If neither, you can get a 4.5 inch Tom Tom for $150.00 that can be updated periodically with your computer.
#69 of 100 can I upgrade?
Jan 05, 2009 (5:52 pm)
I have 2006 pacifica in base version. I'm thinking about upgrading it and installing navigation. I saw on ebay that they have speedometer clusters with navigation. Is it doable to just replace my entire cluster w/o navigation with the new one with navigation? Has anybody done a similar replacement?
#70 of 100 Re: can I upgrade? [anna7829]
Jan 06, 2009 (1:57 pm)
When my factory installed navi system in my 2004 Pac died, I went ahead an had it replaced since it was under warranty. I only had to pay a $50.00 deductible.
However, if it had not been under warranty, it would have cost be about $1,000.00. That was just to replace the DVD drive unit. Nothing was wrong with the display in the dash.
You mentioning the instrument cluster - that's only part of the system. I would suspect, before it's all said and done, you'll be spending over $1,000.00 for a system that is not nearly as good as buying a Garmin or a Tom-Tom for a couple of hundred dollars. Yes, it's nice to have the screen in the dash, but for the difference in money, I can handle a unit stuck to the winshield that will work perfectly well.
#71 of 100 Re: dvd/rom replacement [ditti]
Jun 02, 2009 (6:54 am)
I can share one other thing that doesn't work: I was getting the same error message, cannot read DVD, and asked my dealer what to do. He did suggest a Tom-Tom or such, but also suggested buying a cleaner disc at W/M, which I did, to see if cleaning the laser reader might fix it. Nice try, cheap enough, doesn't work. Next I'll try Radio City and see if replacing the DVD with an aftermarket unit fixes it. It DOES seem to be the DVD unit which Chrysler must have paid $2.00 for, really should last the life of the car. Mine is a 2004, bought new, 89,000 miles.
#72 of 100 Just Bought the Latest DVD Nav Update
Jun 12, 2009 (9:38 am)
I just bought the latest $200 update (AH) for the navigation system from Navtek. There is no visible difference in the display or accuracy in our area. However, we will find out later this summer when we drive to Boston whether it now knows that the Big Dig is now done. Last time, it didn't!!
#73 of 100 Re: dvd/rom replacement [rads]
Sep 15, 2009 (11:48 am)
rads, did you even purchase the radio City DVD? If so did it work? We're having similar problems with our 2005 Pacifica Nav System.
#74 of 100 Pacifica Navigator dvd/rom replacement
Sep 15, 2009 (3:12 pm)
Yes, I replaced it through Radio City for about $300 - much less than Chrysler - and it works fine. They also suggested that because there's a mechanical part (scanning arm?) which simply wears out the more you use it, and I had mine on almost constantly for the first 90,000 miles, don't use it all the time, just when you need it or think you might need it. They say it'll last much longer that way. Too bad. I liked the looks of it being on.
The turn-around time was only a few days. They exchange your unit for another rebuilt unit.
#75 of 100 Pacifica Navigation screen rotates 360 degrees
Sep 16, 2009 (12:36 pm)
I just purchased from an individual a 2006 Pacifica Signature AWD. The navigation system usually works well at first. After a few turns it gets a little off, like you are driving off the road, then the screen will start doing a wild 360 degree rotation. The only way to stop this is to turn it off. The DVD disk looks good to me and the unit usually works at first so I don't think it is the disc. I am sure the dealers will want huge money to fix this problem. I talked to my regular dealer and they never heard of this problem. I sure would like to fix this as it is one of the things I liked about the car. Has anybody else had this problem? Suggestions?
#76 of 100 Reply to # 75
Sep 17, 2009 (4:01 am)
I have no idea what would do this, but you're probably right, that it is not the disc itself. I got good advice and a rebuilt dvd from my local car radio repair shop, give that a try.