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Mazda5 Owners - Give Us Your Report

226 messages, Last post on Nov 02, 2009 at 9:08 AM
You are in the Mazda Mazda5 Forum. Your Host is Karens
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Replying to: coolmazda5 (Feb 04, 2009 12:56 pm)
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Replying to: vg33e power (Feb 04, 2009 3:10 pm) |
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STAY AWAY - From MAZDA We bought a used 2007 Mazda 5 it's NOW ASHES ! 2 weeks ago yesterday my 2007 Mazda 5 with less than 45K on the odometer caught on FIRE. We called Mazda to report it and their response was: Report it to your insurance company - we can do nothing; the same type of response from the dealer and so on. My wife is very upset. We have maintained the vehicle w/ care and diligence. Oil Changes, Repairs done at the Mazda dealership and the vehicle passed inspection less than 2 weeks prior to the fire. THERE IS NO REASON FOR THIS TO HAVE HAPPENED. NEVERTHELESS IT IS SAD FOR US TO SEE HOW THERE'S LITTLE THE MAZDA DEALER, CUSTOMER SERVICE AND SERVICE ADVISORS HAVE DONE TO TRY TO GIVE US A REASON OR INVESTIGATE. That was the last Mazda Vehicle we owned. We are going straight to a TOYOTA dealer. NO MORE MAZDA's for me or my family. No more fire hazard. |
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Replying to: carknologist1 (Jun 24, 2006 9:17 am) 2 weeks ago yesterday my 2007 Mazda 5 with less than 45K on the odometer caught on FIRE. We called Mazda to report it and their response was: Report it to your insurance company - we can do nothing; the same type of response from the dealer and so on. My wife is very upset. We have maintained the vehicle w/ care and diligence. Oil Changes, Repairs done at the Mazda dealership and the vehicle passed inspection less than 2 weeks prior to the fire. THERE IS NO REASON FOR THIS TO HAVE HAPPENED. NEVERTHELESS IT IS SAD FOR US TO SEE HOW THERE'S LITTLE THE MAZDA DEALER, CUSTOMER SERVICE AND SERVICE ADVISORS HAVE DONE TO TRY TO GIVE US A REASON OR INVESTIGATE. That was the last Mazda Vehicle we owned. We are going straight to a TOYOTA dealer. NO MORE MAZDA's for me or my family. No more fire hazard.
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Replying to: bolvo (Jun 07, 2009 6:44 pm) My cousin had a Toyota. You know what happened? It caught fire! On the freeway. He managed to pull off quickly and managed to put the fire out. I once saw a Jeep Grand Cherokee burn to the metal in front of a gas station. All the extinguishers in the gas station could not put it out. It's just sad. They keep making them out of flammable materials. You know what doesn't burn? A horse. (or maybe I'm wrong) Did any of the Yugo's burn? Now, Mazda could have handled it better. They could have pretended they're interested in "learning". The car was out of warranty. You bought it used. Who knows? It's not like Mazda Mazda5's are burning out there. Yours was an accident. The insurance company is the proper place to call. I hope you got some money for it! From what I read and experienced, Mazda does not have the most helpful customer service out there. But they’re not the worse. I'd say average. I heard Honda is excellent, but their cars put me to sleep. Let's not forget they're a small company. There is some risk in buying from a small manufacturer. They can't be too generous. Their bottom line is rather thin. But then again, that risk is alleviated by the small price compared to quality/performance of the product. I would not blame Mazda for the fire, or suspect that Mazda cars are prone to fire. Squeaking is another story. |
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Is this unprecedented? The time for the new model year came and went (almost), there is no inventory of MZ5 left, dealers cannot order it (any year) anymore and Mazda is mum about it! Does anybody know anything? I am waiting to buy one, but if this drags for too long, I'll have to just buy something else. I have a pregnant wife and a kid. Walking would work for a short time only.
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Replying to: vicenac (Sep 21, 2009 10:46 am) Having said that since 07 Mazda has been always late for launching the Mazda5 in the US (and Canada) so I doubt there are any 2010 around yet... Now, using Autotrader (which allows to search them nationwide at any distance), brings 194 available nationally, all 2009, so there are some, but none are 2010 yet... http://www.autotrader.com/fyc/searchresults.jsp?doors=&systime=&position=top&mod- - el=MAZDA5&search_lang=en&style_flag=1&start_year=2009&keywordsfyc=&keywordsrep=&- - search_type=new&highlightFirstMakeModel=&distance=0&min_price=&rdm=1253580575040- - &drive=&marketZipError=false&advanced=&fuel=&keywords_display=&end_year=2010&sho- - wZipError=n&make2=&certified=&engine=&page_location=findacar%3A%3Aispsearchform&- - body_code=0&transmission=&default_sort=&max_mileage=&address=61455&color=&max_pr- - ice=&awsp=false&make=MAZDA&seller_type=b&num_records=25&sort_type=yearDESC
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Replying to: coolmazda5 (Sep 21, 2009 5:00 pm) This situation is stagnant since the early August. That must affect the sales figures. I mean if I could have found the car I want, I would have bought it. SO since then (middle of August) dealers told me there are no more 09 coming and the 2010 are not coming either. Why is that? If the 2010 is not ready to be introduced, make more 09. I know a great deal of planning goes into what goes into production and what not, but I think this is a huge gap - two months and growing - without the car in showrooms. As much as I love this car, if it doesn't come soon, I'll have to find a vehicle somewhere else. Ford is advertising a "sun and sync" 319/mo lease for a Edge with pano moon roof and sync. VW is having 0% 7 years loans on almost everything. I mean, c'mon! That's not what I want, but I have to be able to make the doctor appointments and so on.
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Replying to: vicenac (Sep 21, 2009 5:51 pm) As I understand, post C4C, dealers are having serious difficulties to move their inventory (no surprise there) so before you move on submit offers to each of the dealers around you and see their responses, I'm sure they want to sell the leftovers before the 2010s arrive If you like at the prices paid around very few have really paid MSRP for them
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Replying to: coolmazda5 (Sep 22, 2009 4:32 am) What's C4C? We have a few iron clad requirements: -interior has to be "sand" leather (cannot be black) -exterior cannot be black Because of the way Mazda groups the interior and exterior colors, our choises narows the selection. The only qualified car in SoCal is a Red GT with an MSRP of over 29k (I don't know what they put inside that car). I was looking for pay around 21k for a GT, so no nav, dvd or sat. Most of the cars left have black interior. We have a CX-7 with black interior and that's it for us. Our previous Freestyle had sand leather and it was MUCH easier to keep clean (babies and milk spils, etc.) So there. At some point, probably they'll sell the 29k for 21k, but I don't think that they'll do that this soon. Plus, what if the 2010 has the new engine? I also REALY want that. I'd like to see what that car looks like... since I've been waiting/dreaming for years for this car.
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