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6844 messages, Last post on Mar 23, 2009 at 1:32 PM
You are in the Sedans Forum. Your Hosts are pat & karens
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Replying to: donna388 (Nov 20, 2008 6:57 pm)
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Replying to: lightfootfl (Nov 24, 2008 7:56 am) No need to feel sorry Dave. What year was your VW Diesel? So a search for Fred's TDI or go to: www.tdiclub.com That will get you to a group of VW enthusiasts bar none. As a group, we know the VW diesel better than the dealers, I kid you not! I am always surprised how many VW diesel owners have never heard of this group. With over 64,497members World Wide of which over 18,000 are considered active, it has been around for over 10 years and is continually growing. Fred is a fellow who started that group many years ago when he didn't own a diesel and this group simply grew and grew. Whatever you need to know, the members there know the car.
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Last year, I wrote to Lexus and told them why I did not purchase one of their cars. Within 2-3 weeks, they called me and we had a nice chat about what I would like to see on their cars. They also sent me brochures on the LS and GS models. I have also communicated with other manufacturers and been cordially treated. But, NOT Hyundai! 08/26 sent a letter to CEO with what I would like to see on the Genesis. Most suggestions were things on the Azera, but not on the Genesis and moving some features from the 4.6 to another package on the 3.8. 09/05 letter stamped received in President's office. 10/02 letter stamped received in Consumer Affairs Dept. 11/21 letter stamped received in Legal Dept. 11/21 letter returned to me with a cover letter from assistant general counsel. Their letter states: "As a matter of course, all correspondence received by HMA containing suggestions for design changes, new products, marketing strategies, advertising slogans or the like, is forwarded to the Legal Department for reply. Please be advised that it is against the policy of HMA to accept unsolicited ideas from persons outside the Hyundai organization. In accordance with this policy, we are returning your correspondence with this letter. Please consider this letter as HMA's response to your August 26, 2008 correspondence." This is why Hyundai will not suceed as a luxury car manufacturer and will ultimately have problems becoming a major factor in the American market. |
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Replying to: carolinabob (Nov 24, 2008 9:53 am) A better way is to post your suggestions and concerns in a forum like this one. Hopefully they monitor these forums. If they don't then you last statement in the above post is most certainly true. |
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Replying to: donna388 (Nov 24, 2008 9:15 am) Again thanks for the answer, van |
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Replying to: carolinabob (Nov 24, 2008 9:53 am) |
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Replying to: carolinabob (Nov 24, 2008 9:53 am) Exactly what other automakers would have replied here as well. Your Lexus situation was about a purchase decision; it's different here, as it was concerning about future products. So while you didn't get what you wanted to hear, it was the right thing Hyundai did. Companies do this on a regular basis. |
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More on Jalopnik, at the link below. click here for the Taurus pics
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Replying to: thegraduate (Dec 24, 2008 1:14 am) The only problem I see here is the chrome surfaces around the gauge pods -- they'd be a guaranteed source of annoying reflections on a sunny day.
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Replying to: tonycd (Dec 25, 2008 2:33 pm) |
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