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Taurus/Sable Heating / Cooling Problems

81 messages,  Last post on Oct 12, 2009 at 9:30 AM

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What is this discussion about? Mercury Sable, Ford Taurus, Heating / Cooling, Sedan, Wagon

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#42 of 81 Re: Forcing Ford to Recall Taurus/Sable for water leak and AC Blower defect by zeuswon Oct 10, 2007 (1:10 pm)
Ok, paid $99.95 to get car back and they told me what I already knew except that it's not the windshield but the Cowl Panel that leaks. IE; TSB 04-15-3   So here's the estimate:   Blower motor $108.44 Blower resistor $ 25.40 Cowl Panel $ 43.78   Total Parts $177.62 Labor 1.5 TT- 2.5 $141.95 Diagnosis 1 time $ 99.95 (Paid today to get documentation)                   -------                   $419.52   Ford 10% Off -$ 41.95 We pay $377.57 + Taxes (Unhappy Camper)   Ford 80% Off -$335.61 We pay $ 83.81 + Taxes (Satisfied Customer)   Feeling pretty raw about now.   I asked for a Customer Service Supervisor to call me, said they would within 48 hours, we will see. They "Will Not Give Out Zone Mgrs telephone number!" Replies to this message: jpalmisano (Nov 20, 2007 7:25 am) jpalmisano (Nov 20, 2007 7:28 am) zeuswon (Nov 20, 2007 8:47 am) oksweet (Nov 21, 2007 4:58 am)
#43 of 81 Re: Forcing Ford to Recall Taurus/Sable for water leak and AC Blower defect [zeuswon] by oksweet Oct 12, 2007 (3:00 am)
Replying to: zeuswon (Oct 10, 2007 7:27 am) I'm glad you fought it. I paid 75.20 ( my 20% of the mess)keep your receipts just in case of a future recall. ( I know I'm dreaming).
#44 of 81 Re: Forcing Ford to Recall Taurus/Sable for water leak and AC Blower defect by zeuswon Oct 12, 2007 (3:08 am)
oksweet, do you mind telling us the condition of your vehicle, ie; Year Make Model Warranty Extended Warranty When you first reported problem to Ford ?   Thanks! Replies to this message: oksweet (Oct 12, 2007 3:39 am) jessejames5 (Dec 06, 2007 3:35 pm)
#45 of 81 Re: Forcing Ford to Recall Taurus/Sable for water leak and AC Blower defect [zeuswon] by oksweet Oct 12, 2007 (3:39 am)
Replying to: zeuswon (Oct 12, 2007 3:08 am) 2003 Ford Taurus SES- 35000 miles- I reported the problem after I seen my glove compartment leaking water Memorial Day of this year. ( 07) The car was waiting on the Ford place to look at it. Jeff called me & told me it be 375.00 to fix it. I thought about it & called FMC & I told her it was leaking & the Rep put me on hold & came back a few minutes later & said " Jeff would take care of me when I picked up the car". I thought it be FREE but I paid 75.20 to drive my car out of the shop! I wasn't too happy because I knew this was a factory defect & should be on a recall & I had already knew what the problem was because I googled the car's problem only to know I was not alone. I told FMC my warranty on the car should have took care of it.( because I bought the leak & they knew it). I bought the car with the factory warranty & bought extended warranty. But because I did not report this leak till the factory warranty ceased it was not honored. I called my extended warranty & they said " because of the water damage ,they would not honor my warranty". My insurance had a 500.00 deductible so I called FMC. man,I was livid! Replies to this message: jessejames5 (Dec 06, 2007 3:35 pm)
#46 of 81 Re: Forcing Ford to Recall Taurus/Sable for water leak and AC Blower defect by zeuswon Oct 12, 2007 (9:20 am)
Thanks! You got luckier than we did.
#47 of 81 Re: Forcing Ford to Recall Taurus/Sable for water leak and AC Blower defect [zeuswon] by jpalmisano Nov 20, 2007 (7:25 am)
Replying to: zeuswon (Oct 10, 2007 1:10 pm) I have used all the advice that I have seen on this site, but Ford denies they have paid any amount to cover the expense to repair the fan motor. In my case, the dealer wants $585. Do you have any receipts that show that Ford you 80% for this repair? John palmyumich.edu
#48 of 81 Re: Forcing Ford to Recall Taurus/Sable for water leak and AC Blower defect [zeuswon] by jpalmisano Nov 20, 2007 (7:28 am)
Replying to: zeuswon (Oct 10, 2007 1:10 pm) I have used all the advice that I have seen on this site, but Ford denies they have paid any amount to cover the expense to repair the fan motor. In my case, the dealer wants $585. Do you have any receipts that show that Ford paid you 80% for this repair? palmyumich.edu Replies to this message: zeuswon (Nov 20, 2007 8:47 am) oksweet (Nov 21, 2007 4:58 am)
#49 of 81 Re: Forcing Ford to Recall Taurus/Sable for water leak and AC Blower defect by zeuswon Nov 20, 2007 (8:47 am)
Replying to: jpalmisano (Nov 20, 2007 7:28 am) We just went through the gauntlet over this, final bill to fix was paid completely by us. Ford $99.95 diagnostics. Another Ford dealer repaired it for $389.00 for a total of over $490.00 bucks not including the $40 I spent on a used blower from the junk yard. They contend it's not a safety issue but let them drive a car with fogged up windows. I guess if we had an accident and the lawsuit forced them to recognize the problem we could get satisfaction. This needs a class action attorney to file in court for us to get our money back. Not to mention it will be the last Ford this family purchases.   If you need details of the invoice to lower your repair charges let me know! The above quote was wrong.
#50 of 81 Re: Forcing Ford to Recall Taurus/Sable for water leak and AC Blower defect [jpalmisano] by oksweet Nov 21, 2007 (4:58 am)
Replying to: jpalmisano (Nov 20, 2007 7:28 am) I can look it up.
#51 of 81 Ford Taurus/Sable water leak and AC Blower defects by yellowbook Nov 30, 2007 (9:10 pm)
I bought a 2007 Taurus a few months ago and just had the water leak problem. After a long rainy day, the passenger floor had about a half inch of water on it. I remembered this leak item when checking the internet and knew I now had the problem. I took it to a local Ford dealer that was aware of the problem and they said they would fix it and later told me the car was fixed. My wife picked up the car and got no paperwork on the repair-no repair order, warranty paperwork, what was done-nothing to even indicate the car had been there. This was under factory warranty. The dealer left me with a soaked carpet-it had never been dried out-descented or anything so now I guess we get the mold and a rusted floor pan. Our climate is not going to dry the carpet until summertime. Is this typical for anyone else under the factory warranty?   When I mentioned this to a friend with an older Taurus, she said the same thing just happened to her Taurus, but it has been back to the dealer three times and not fixed yet. Very irritating. Replies to this message: oksweet (Dec 01, 2007 5:27 am)

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