Last post on Nov 16, 2012 at 8:27 AM
You are in the Land Rover
What is this discussion about?
Land Rover Freelander, Car Safety, Auto Repair, Car Warranties, SUV
Nov 20, 2008 (9:38 pm)
Okay, just an update. As I mentioned, I owe $14,800 on my '03 Freelander and I'm trying to unload it by trading it in. I found an '09 Toyota that I want to buy, sat down, worked out a $5800 trade in (they would give NO MORE even though they have a 2002 Freelander out on the lot selling for $14,000. Crooks). Despite having a FICO in the mid 700's, I'm being told I need to put $6-8,000 down on the $20,000 car I'm buying because of the negative equity on the Land Rover. Apparently, these days, lenders are being so overly cautious that they will not loan more than 120% of the book price of the new car for someone with a mid-700 credit score. So, essentially, I'm having to pay off the LR to get the new car. Argghhh! I won't be able to come up with that money until the end of December when I get my Christmas bonus (which isn't even guaranteed in these times). So, needless to say, I didn't drive away with a new car. Still have my Land Rover and terrified to drive it in case something worse goes wrong with it before I can trade it in at the end of December. It sits in the garage and my boyfriend and I intend to commute in his car until the end of December.
On that note, reading these forums I see all the talk about the Class Action Suit. Nothing has been formally been submitted on that yet, has it?
Wouldn't it be more productive, in the meantime, if we created some kind of standard form letter that owners can fill out and submit to their state's respective consumer advocacy groups or Attorney Generals? I think the sheer NUMBER of similar letters they receive in the same format would have more of an impact than individual personal letters here or there. They would see a more organized group of affected consumers. The form could include a list of all related repairs that are epidemic on these cars (i.e. disappearing coolant, intake manifold, sunroof, engine replacement, transmission replacement, etc.) Each owner can check the boxes of those problems they experienced that are specific to this car. Each form would contain a field for vehicle model, purchase date, mileage at purchase, purchase price, extended warranty cost. Another section would include "Out-Of-Pocket Repair Expenses" and "Warranty Covered Expenses". Total Damages for purchase, repairs, etc. It would also contain a field for "Voluntary Repossession", "Negative Equity on Trade" or "Estimated Loss of Value". It would contain another section for mental anguish (loss of sleep, stress during operation,etc.), "Income Loss". A section for "Land Rover Relations" (Customer service issues), "Land Rover Acknowledgements and Recommendations" (Admissions by Land Rover representatives of Engine Defects and their Recommendations ("trade it in"). LR owners would attach receipts, additional comments and copies of correspondence with other agencies, lawyers and Land Rover. Maybe we can create a "committee" of sorts to design the form and post it online for people to download by State, with instructions for where it is to be send for that state, etc?
I think it's important that all of these forms be sent to the SAME person for each state....the Attorney General and copied to the equivalent Federal counterpart. I think that we would be more effective if we were more organized. The Class Action Suit is a good step but timely.
Of course, you should also submit a report to the NHTSB complaint site as well.
#197 of 295 Re: Update [desertchildaz]
Nov 22, 2008 (6:25 pm)
I'm happy and relieved to announce that I'm no longer the owner of a 2003 Freelander. Amen!
I am now the proud owner of a brand new 2009 Scion XB. It will be my personal mission in life to make sure nobody I know ever owns any vehicle ever made by Land Rover.
#198 of 295 Re: Update [desertchildaz]
Dec 11, 2008 (10:51 am)
Important Money Saving Advice for those of you who choose to trade your Freelander in at a substantial loss. Remember, if you still have anything left on your extended warranty or GAP insurance, you need to contact your issuing dealer (person who sold you the Land Rover) and request a refund. If there is still a leinholder, they will pay the leinholder. If it has been paid off in the trade, you need proof and they will issue a refund to you. I traded my Freelander in with 52000 miles on it (I had purchased an extended warranty one year ago for 36,000 miles/3 years). I received an extended warranty refund in the amount of 39.83 % of the original purchase price ($2,399.00). The refund came to $995. Considering I lost $9,000 on the trade, that $995 refund is $995 less lost on this POS car and I got it back in cash since the vehicle was paid off when I rolled the original loan into my new car loan. I haven't processed it yet, but I believe I'll get a GAP insurance refund of around $285 as well.
#200 of 295 Re: Update [desertchildaz]
Dec 11, 2008 (1:19 pm)
Im all for the letter to the Attorney General, Consumer Affairs, Better Business Bureau, Land Rover North America or to anyone that can bring someones attention to the problems we are all having. Someone out there has to care!!! I will start working on a rough draft today. I think the letter is a great idea, I've called LRNA on numerous occassions and they don't seem to care, even though I have pointed out the obvious. But, one person is not going to get there attention, thats why we need everyone to work together on this. I will get started on it today and would like feedback, or if you desert child would like to write up a letter I will gladly start filling it out and passing it on to other Freelander owners.
Jan 12, 2009 (3:41 pm)
I just read your email - I, too, am the unfortunate owner of a 03 Freelander who's engine just blew. Drove it to the deal for a 3rd visit for a coolant problem, and ended up having it towed to my personal mechanic. Dealer blamed me for engine, saying timing belt should have been replaced. However, upon inspection, my mechanic said the camshaft is locked so can't rebuild. He stated that happens because the car is extremely hot (ie, they ran the car trying to find the coolant leak and blew the timing belt). They appallingly rude and disrespectful being that I'm a customer and had no regard this was the 3rd visit for the same problem. I wouldn't be in this situation had they fixed when they had the first 2 opportunities. Any class action going on on the West Coast? LR needs to be held responsible.
#202 of 295 Re: Update [desertchildaz]
Jan 13, 2009 (8:20 pm)
hi,I hate to say that I am in the same situation ,and I have spent more than 5k on top of my extended warranty which cover only about 11,800.00 and land rover did not renewed because I waited untill I had about 600 miles left on the warranty before the expiration date . I belive it is unfer and something needs to be done.
If you are planinig to go ahead I will join you
Ps. my fuel pup just went out. estimate aroud 1000.dollars
#203 of 295 Re: Update [smachine]
Jan 13, 2009 (8:52 pm)
OMG - you're definitely in my same nightmare. But at least you still have a car to drive (barely). I actually have been contacting attorneys here in California trying to get some feedback. I'm trying to get enough people to get a class action lawsuit going here on the West Coast - where are you located? Do you know anyone else that's a Freelander owner having the same problems? I'm going to the various websites and responding to emails to hopefully get in contact with other owners. I'm sure you've seen them all - there are quite a few others having the same issues. Let's keep in touch. Thanks for responding.
#205 of 295 Re: Update [winezealott]
Jan 14, 2009 (11:06 am)
That was the letter I received from the attorney in mid December. Please contact him if you havent already. Also, I urge you to log on to the NHTSA website & document every single problem that you have had with your freelander, putting a major emphasis on SAFETY, how unsafe this car is to drive, not only for the driver, but passengers also. I actually think we are getting somewhere with this, so I need all of your support. Power in numbers;)