Last post on Nov 16, 2012 at 8:27 AM
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Land Rover Freelander, Car Safety, Auto Repair, Car Warranties, SUV
May 21, 2008 (9:34 pm)
I had a 2004 Freelander that started leaking coolant in March. It happened like clockwork (right around 50K). I was naive and thought that Land Rover would step up and do the right thing to fix the situation. Everyone admitted that the Freelander was junk -- my service specialist, the Land Rover North America customer service representative I spoke with, even the salesperson that I bought the car from. They all told me to trade the car in as soon as possible. But when it came down to help, there seemed very little that they were willing to do. They wouldn't even talk to me about a trade-in, unless it was for an LR3. This is the second Land Rover that died on me within 3 years of ownership (I had a 1999 Discovery II before this, which died within 2 years), so buying yet another piece of junk was out of the question. I haven't even seen a single Freelander on their lot (Bellevue Land Rover) since this all began.
Without boring you all with too much detail, it took two months of fighting with Land Rover and with Primus to finally get a new engine installed. It cost me about $1000 out of pocket, even though I had an extended warranty. (Primus is getting very good about finding things not to pay for).
A (reputable) local car dealer was cool enough to take a trade-in on my Freelander while it was still in the shop. I lost a lot of money in negative equity on this car. I made the investment hoping that I would have this car long-term. But I figured that it is better to spend the money to get out of it now rather than spend 7-10K on a new engine a few years from now when the second engine dies and I'm out of warranty.
My advice is to trade in this vehicle at the first sign of a coolant leak. Don't feel as though you're passing off the problem on to someone else -- you'd be surprised at the number of people who love these cars and are willing to put up with the trouble they cause.
Land Rover is very aware of this situation, and they are very prepared in how to fight customers that are facing this. They will not help you. Cut your losses and buy a more dependable car -- a Honda, Toyota, Volkswagen, or Subaru. I went with the Subaru Forester, and I'll agree with the Rav4 owner in a previous post, it was the best thing I ever did.
What disappoints me most is that Land Rover is not accountable to anyone for the cars that they manufacture. They supposedly discontinued the Disco and the Freelander in favor of the 'improved' LR3 and LR2. If you do a bit of research you'll find that these cars are money pits just as their predecessors.
If you've had a similar experience, write your state Attorney General, Land Rover North America, and your local Land Rover dealer. Let them know how disappointed you are with Land Rover products and service.
#165 of 295 Re: How many of you have a problem with the Freelander? [lrnnc]
Jun 05, 2008 (3:07 pm)
I have a 2002 Freelander SE. Love the car, except for all the problems, and high service costs. I bought it new, and it started out fairly well. Been taking it in regularly for scheduled maintenance. More problems towards the end of the factory warranty, including most of the things listed here, such as sunroof replacement, rear seat hinges, windshield wiper switch replacement, front brakes, passenger door lock actuator, window motor, check engine light (mass airflow sensor, upper intake manifold chamber,) and of course the coolant leaks!!! I'm in for the 3rd time on coolant leaks now, and they can't find anything this time. Other times, they've replaced the thermostat and hoses. I hope they find it, as my extended warranty runs out soon!
#166 of 295 Re: Group lawsuit opportunity - Engine factory default on Freelander [richard457]
Oct 17, 2008 (3:03 pm)
Did you ever sue? Is their a group law suit going? I would like to join. I have a 2003 Freelander that is now dead, of course right after the warranty expired. we bought it used with 21,000 miles and complained constantly always bringing it in. imagine they only found the real problems after the warranty expired and now it will cost $12,000 to fix it. The engine, transmission, drive shaft, coolant system, etc. is gone. We have always taken it to the dealer as did the prior owner. They even called landrover for us to see if they would help. Of course the answer was no. I will take legal action after I call them myself. There seem to be many many people complaining about this car and the dealer told me they took it off the market for awhile and then built a new freelander that is much improved.
#167 of 295 Re: How many of you have a problem with the Freelander? [starr2404]
Oct 20, 2008 (10:43 am)
I have a 2002 Freelander land rover, that I am trying to find a picture that will show the timing setting. I have had more problems with this piece of cramp. It has been off the road for seven months now and I am about ready to call the bank and tell them to repo it. I own over 12 thousand on the piece of junk, never will buy another one.
#168 of 295 Re: Group lawsuit opportunity - Engine factory default on Freelander [marchiask]
Oct 20, 2008 (10:44 am)
I would like to join in a lawsuit as well. They should provide the information that you need to make repairs on the cars.
#169 of 295 Re: How many of you have a problem with the Freelander? [atalexa]
Oct 20, 2008 (4:12 pm)
I have a 2004 Freelander HSE with more than 73,000 miles. I bought it brand new. My vehicle was leaking coolant (at 60,000 miles) and I brought it back to the service department where I purchased the car. They couldn't find anything wrong with it. I had to keep the orange coolant in my car at all times. Finally I went to a local mechanic and he took a long look into the vehicle and found that the water pump had a crack in an unusual place. It had to be replaced so I had to spend approximately $1500.00 for the pump, thermostat (which got damaged from the leaking coolant) and labor. My vehicle was no longer under warranty. Perhaps you should have your water pump checked. Perhaps there was a flaw in the original water pumps in some of these models. If this stuff leaks out too much it can destroy the engine.
I have had weird electrical problems from day one. The car would short out starting with the directionals. The dealer tried to fix them but they recurred over and over until I got stuck in Myrtle beach, SC (I live in NY). A local stereo installer couldn't find anything but a tiny piece of plastic that broke off in the ignition switch box. Voila! I have not had that problem since. How weird is that?
Last year the car stalled and ran at about 1 mile per hour. I couldn't get it going faster. I was near the same local mechanic so I left my car on his lot. He said that the ground wire came loose. Now, a year and a half later the same thing happened and it was not the ground wire. It is still unknown. This is rather troubling as it happens without warning while you are moving.
I hoped to have this SUV for 200,000 miles but now I'm considering getting rid of it.
If there is a Class Action Suit against Land Rover, USA I would like to be a participant. I would like Land Rover to compensate me for the problems and repurchase my vehicle.
#170 of 295 Re: How many of you have a problem with the Freelander? [smithspeech]
Oct 21, 2008 (8:33 am)
atalexa - I believe most of the coolant leak failures are resulting from Head Gasket Failures, occuring at anywhere from 30,000 miles on up (mine happened at around 50,000 miles). Thats interesting the water pump failed, that one of the things that happened on my 2003 Freelander HSE was the head gasket failure eventually led to engine oil throughout the vehicles coolant system.
The landrover service technician who checked and diagnosed my vehicle said to check the oil cap and you will notice the gel'd up green gook which is the emulsified coolant w/ engine oil. He said there is no fixing of the problem, that only a replacement engine (which are not available) can be done to correct the problem. Replacing the head gasket only will result in another inevitable failure, as the design flaw is what is causing these failures.
Its unbelievable the number of vehicles resulting in these failures, one would think that would be evidence enough to the NHTSA that these vehicles are lemons.
I hope something comes out of all of our shared aggravation. We deserve our money back!
#172 of 295 Rear passenger window motor
Nov 04, 2008 (10:32 am)
Does anyone know if they have recalled the rear passenger window motor??? I was driving the car with my 3yr old in the backseat when the window dropped down into the door, it was snowing & I was on the highway and could not pull over in a timely manner to move her over, I was just thankful it didn't shatter all over her. LR quoted me $500 just for the motor, not including labor. My car is not under factory warranty anymore, Ive put way too much money into this POS and I refuse to give LR anymore money.
#173 of 295 Re: Rear passenger window motor [cyd68]
Nov 04, 2008 (12:10 pm)
No recall on the Rear Window Regulator, I had the same thing happen where the wire/plastic mechanism broke inside the door frame, causing the window to not stay up. Only the brake light switch has ever been recalled on this vehicle.
Just for reference, I had Land Rover fix this repair at a cost of $480 which included labor and the new regulator (I had this before the Head Gasket Failure caused the inevitable destruction of the vehicle months later).
My advice, do not spend $1 on repairs for this vehicle and trade it in as soon as you can for another vehicle, if you can. These minor repairs, which I had Gas Filter Assembly replaced, Window Regulator replaced, Air Filter assembly replaced, Replaced brake Rotors twice, etc, all are a complete waste in the end when the Head Gasket inevitably fails and coolant is mixed in with the engine block.
Get rid of the vehicle if you can, as soon as you can!