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Saturn Vue Maintenance and Repair

175 messages,  Last post on Dec 05, 2009 at 2:36 PM

You are in the Saturn VUE Forum. Your Hosts are steve_ & tidester

What is this discussion about? Saturn VUE, Saturn VUE Red Line, SUV


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#51 of 175
help is out there by doreenr
Aug 17, 2007 (10:56 am)
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Try www.carlemon.com. You may have a breach of warranty issue going on. This web site is a good one.
#52 of 175
Re: Replaced rotors 4 times in 2 years by rob111
Aug 17, 2007 (11:49 am)
Reply

Replying to: doreenr (Aug 12, 2007 6:52 am)

Our 2003 Saturn Vue is at the dealer right now
and we are told that we must replace the front
disc rotors because they are out of round. The
rotors were previously replaced right after
purchase, then replaced again in 2004,
resurfaced in 2005, and started giving vibration
early this year but only at highway speed did we
notice it. First to eliminate the driver from
the equation, she has driven several vehicles for
at least 250K without a single rotor or brake issue.
 
 When I discuss the problem with the dealer's service
manager, which is not that the rotors are out of round,
(that is the result of the problem) the dealer appears
to not have much in the way of corporate research or
procedures to eliminate the problem. It is as if there
is no reason for them to invest time and energy to resolve
what may be a marginal design where material substitutions
have occured somewhere down the product line, or there may
be a maintenance point or adjustment that was not monitored
at the factory when producing the vehicles.
 
 We discussed that perhaps the ratio of front to
back braking force was not correct and that
could have contributed to having the front
rotors doing more than their designed share of
the braking and thereby producing repeated out
of round rotors. I asked them to clarify whether
one or both rotors were out of round and I was
told that they both were out of round, so that
would seem to eliminate a single caliper issue
in the front causing one rotor to go out of round. And
it appears to me that if two rotors are warping equally
and at the same time, it is either a design issue or an
abnormal usage issue. I have the benefit of being married
to the driver of the vehicle so I know it is not a usage issue.
 So I went ahead and had the dealer do the rear brakes
adjustment in the event that this might resolve the root
problem. (I was told that braking in reverse will not
fully adjust them and in order to adjust them properly
 
it must be done manually by a technician). This I was very
suprised at. Anyone have any expert advice here?
 
 I then asked if perhaps the wrong pad material
was installed at the factory which could be the
root problem, the dealer checked and reported
that the pad material installed on the vehicle is the
correct pads material for the vehicle which was installed
at the factory because they had not been changed at this point 37,500 Miles on the 2003 vehicle...
 
 So I ask you for assistance in helping to
determine the root cause of the problem. At this
point I do not want to invest >$500 in new
rotors only to have them out of round in a year
or two.
 
 I have two options as I see it:
 
  1. Buy aftermarket drilled/scored lifetime
warranty rotors and pads and install them.
 
ex:http://brakeperformance.com/site/brake_rotors.php?vehicle_type_id=1&vehicle_m- ake_id=1621&ad=google
 
 2. Fix the root cause problem and have the
dealer replace the rotors with OEM equipment.
 
 What could I be missing? I have not read the service manual for this vehicle yet as it cost >$300 to purchase. Any input or similar experience?
 
Rob
#53 of 175
rotors are junk by doreenr
Aug 19, 2007 (4:59 am)
Reply
The only advice I can give you is seek leagal advice. Go to www.lemonlaw.com or call 1-800-lemon law. They maybe able to help you. Your car may not be a "lemonlaw" car, but it may fall under a breach of contract warranty issue even if your vehicle is out of warranty. You sound like a smart person so I'm going to guess that you have all your receipts.
#54 of 175
Road Hazard Switch Bezel by mven74
Aug 21, 2007 (12:03 pm)
Reply

Replying to: wadel (Feb 23, 2007 4:16 am)

I need help replacing it. I was wondering if anybody can tell me how to take the front cover out? Thanks!
#55 of 175
Re: Replaced rotors 4 times in 2 years [doreenr] by lac123
Aug 21, 2007 (7:48 pm)
Reply

Replying to: doreenr (Aug 12, 2007 5:19 pm)

I seem to be having the same problem on my 03 Vue. Had front rotors replaced 2/06 along with break pads only 18,800 miles on car. Had front rotors replaced again 7/06 and now having front rotors and break pad replaced 8/07. Thank God rotors are under warranty. This should not be happening. I only have 30,900 miles on the car. I don't drive very far from home to work. Not heavy on breaks.
When I reminder the dealership about changing rotors 3 times all they said was Ya we know.
 
I know it won't do any good, but I am calling Corporate and I want to call a state agency just to record this problem. I'm afraid that evenutally the rotors won't be covered under the warranty.
#56 of 175
any warrany issues by doreenr
Aug 22, 2007 (4:49 pm)
Reply
call 1800-lemonlaw. They maybe able to help. Coporate really didn't help me in solving my issue. They were good talkers. It took them 3 days to call me back. Bad customer service.
#57 of 175
Re: 2002 Saturn Vue [gasooner] by n6yvy
Sep 01, 2007 (8:09 pm)
Reply

Replying to: gasooner (Sep 18, 2006 12:32 pm)

Have them check the control body module
#58 of 175
Re: Saturn Vue hesitation [jhkrbk] by mdav461
Oct 19, 2007 (11:34 pm)
Reply

Replying to: jhkrbk (Nov 25, 2006 7:28 am)

My 2003 Vue is a manual transmission. We experienced rough idle, hesitation on acceleration, using the heat or ac would make it worse. The spark plugs started fouling out. We replaced those. We treated the fuel. Even checked to make sure the new tires weren't causing this dangerous situation. The SES light would come on intermittently and the cruise control quit working. We could ride the clutch to get it to accelerate, but ended up parking it until I could afford to take it in for repairs. I had to refinance the vehicle to pay the $1300 repair bill. They replaced the ignition coil packs and one of the catalytic converters along with a few other things like more new spark plugs. I have never been so disappointed in a car! My paint is now chipping off, all four passenger doors creak and clunk when you open them, the back window wiper works in painfully slow motion. I would trade it in, but I JUST RE FINANCED IT!
#59 of 175
Re: 2002 Saturn Vue [gasooner] by musicgirl9337
Oct 22, 2007 (5:03 am)
Reply

Replying to: gasooner (Sep 18, 2006 12:32 pm)

Try a new instrument cluster. I have had a lot of cars that do this too.
#60 of 175
Re: Saturn Vue hesitation [ess3] by musicgirl9337
Oct 22, 2007 (5:07 am)
Reply

Replying to: ess3 (May 12, 2007 11:41 am)

Try getting a new computer. They are expensive, but it might just fix your problem. And, you should have them test drive it after. If they can experience it, they have to believe you.

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