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Saturn Vue Maintenance and Repair

331 messages,  Last post on Jun 03, 2013 at 6:39 PM

You are in the Saturn VUE Forum.

What is this discussion about? Saturn VUE, Saturn VUE Red Line, SUV

    
 
Go to NHTSA to file a safety complaint.
 
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153

Messages Page 33 of 34

#314 of 331 Re: Saturn Vue Replacement horns [saturn_vue] by 442dude

Jan 09, 2013 (12:40 pm)

Replying to: saturn_vue (Jan 06, 2013 5:36 pm)
There is actually a science to getting a specific horn sound - as a suggestion, if you're looking to change, go to a site like JC whitney and look at their selection of replacement horn units - they are all pretty much plug and play 12 volt items and don't seem to be very expensive. You might just want to replace the actual horn with one that you think sounds better.
 
Putting in a second horn unit might actually make it sound worse unless you understand the science of sound including phase and amplitude. If you hear an old Cadillac horn(s) you can hear some of the possibilities.

#315 of 331 Worst car purchase ever by 4norm78

Jan 09, 2013 (9:47 pm)

In July of 2012, I purchased a 2008 Certified Pre Owned (CPO) Saturn Vue Redline. The car had 47,000 miles on it. As a certified vehicle, a 12 month, 12,000 mile bumper to bumper warranty with free regular maintenance for 2 years or 24,000 miles was attached to the purchase. From day one the car had problems. Here is a list of items that needed repair within the first 120 days:
Steering wheel crooked
Passenger side windshield wiper inoperable
Heater vents inoperable
Heater did not produce heat
Break pedal vibration from ABS
Battery died
Passenger side strut replaced
 
I was out of town when the brake pedal started vibrating intermittently. One dealer said the rotors were bad - another dealer couldn't find the problem. When the battery died, I contacted GM to file a complaint against the selling dealership. The best I got was a certificate worth $100 for the NEXT time the piece of crap breaks down. Since then, the heater had to be repaired three times and the passenger side front strut has been replaced. In my 30+ years of buying cars, this has been my worse car buying experience.

#316 of 331 Re: Worst car purchase ever [4norm78] by gmcustsvc

Jan 10, 2013 (9:41 am)

Replying to: 4norm78 (Jan 09, 2013 9:47 pm)
4norm78,
I'm so sorry to hear about the concerns you've had with your Vue! Are there any current concerns we could check into?
 
Sarah, GM Customer Service

#317 of 331 Re: Worst car purchase ever [gmcustsvc] by 4norm78

Jan 11, 2013 (1:48 pm)

Replying to: gmcustsvc (Jan 10, 2013 9:41 am)
I filed complaint #71-1121414572 with General Motors. I have yet to receive any information as to whether or not the complaint has been resolved. The dealership that sold me the car should be reprimanded in some manner.
 
I have no confidence in the longevity and safety of this vehicle as I feel it may fall apart at any time. My main concern is with the vibration in brakes. I have documentation of my complaint regarding the brakes with two GM dealerships. If injuries occur due to brake failure, litigation will be filed. Your warranty is supposed to provide peace of mind – I shouldn’t have to rebuild the car using the warranty. Due to the numerous times I had to take this vehicle in for repair, I feel that the warranty should be extended for another 12 months and/or 12,000 miles. I am fully aware that I purchased a used vehicle. That is why, when I had a choice, I chose the Certified Pre Owned vehicle.
 
I was sold a defective GM product by a GM dealership. I put a substantial amount of money into the purchase of this car. GM needs to back up its products.

#318 of 331 Re: Worst car purchase ever [gmcustsvc] by 4norm78

Jan 26, 2013 (10:49 am)

Replying to: gmcustsvc (Jan 10, 2013 9:41 am)
Have you checked into my concerns?

#319 of 331 Re: Saturn Vue Replacement horns [442dude] by saturn_vue

Mar 06, 2013 (6:02 pm)

Replying to: 442dude (Jan 09, 2013 12:40 pm)
I think the horn relay is electronic and is intragal with the plug that plugs directly into the horn.
Makes it difficult to replace/ add another after market horn set.
Anyone know anything about this?

#320 of 331 2007 saturn vue by biggirl155

Mar 08, 2013 (12:36 pm)

I purchased an 07 saturn vue about 2 years ago from a dealership but the vehicle had 1 previous owner. about 2 weeks after i purchased the car started hearing noises and a big vibration, i took it to a shop and was told it was the driveshaft center support rubber. i called a GM dealership and was told that that part was not covered by the "powertrain warrenty" i had to pay the money out of pocket to have it fixed, now i have the same problem again, took it to the shop and that same part has to be replaced. I have spoken with one other person who also has an 07 vue and she has had the same problem with hers. Has anyone else had this problem?

#321 of 331 Re: 2007 saturn vue [biggirl155] by gmcustsvc

Mar 08, 2013 (1:53 pm)

Replying to: biggirl155 (Mar 08, 2013 12:36 pm)
biggirl155,
Did you have the previous repair performed at your dealership? If we can check into this situation further for you, please don't hesitate to contact us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
 
Sarah, GM Customer Service

#322 of 331 Re: 2007 saturn vue [gmcustsvc] by biggirl155

Mar 08, 2013 (4:22 pm)

Replying to: gmcustsvc (Mar 08, 2013 1:53 pm)
when i went to the dealership i was told that they had no record of me being there 2 years ago, they also told me that because my vue is an 07 that the powertrain was expired therefor they could do nothing to help me. when i went 2 years ago to find out what the problem was they quoted me at a price of over $500.00 therefor i took my vehicle to another shop to have it fixed. My vue has around 99,000 miles on it now and had 75,000 on it 2 years ago when this problem was fixed the last time. I went to your socialmedia web site and they wanted to charge me to post anything. There obviously has to be a problem here if its been less then 2 years ago that the same problem happened and i now have to pay to have it fixed again, also the shop that i take mine to they have had others with the same problem, i wish i would have never spend my hard earned money on this vehicle when i have nothing but problems.

#323 of 331 Re: 2007 saturn vue [biggirl155] by gmcustsvc

Mar 12, 2013 (6:13 am)

Replying to: biggirl155 (Mar 08, 2013 4:22 pm)
biggirl155,
I just wanted to make sure I understood correctly - did you try to use the email I provided (socialmediagm.com) and were prompted to pay to send an email? This should not be the case.
Sarah, GM Customer Service

Messages Page 33 of 34

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