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Ford Fusion/Mercury Milan: Warranty/Extended Warranty

65 messages,  Last post on Sep 05, 2006 at 11:35 PM

You are in the Ford Fusion/Mercury Milan Forum. Your Hosts are pat & karens

What is this discussion about? Ford Fusion, Mercury Milan, Car Warranties, Sedan


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#26 of 65
Re: Ford's warranty. [johnclineii] by explorerx4
Jul 18, 2006 (5:17 pm)
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Replying to: johnclineii (Jul 18, 2006 4:38 pm)

from what i remember, you can only add digits to the code.
ford does sell an add on keypad.
#27 of 65
Re: Ford's warranty. [backy] by akirby
Jul 18, 2006 (6:44 pm)
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Replying to: backy (Jul 18, 2006 1:48 pm)

Hyundai at or near the bottom of quality compared to Ford? ROFL.
 
Gee - hard to tell you own a Hyundai.
 
I did qualify that with "not so much lately". Hyundai quality is much improved (nowhere else they could go but up). But the fact remains that Ford is above average in long term dependability and Hyundai is below average. Kia, Suzuki and Mitsubishi are at or near the bottom. See for yourself.
 
#28 of 65
Re: Ford's warranty. [akirby] by snakeweasel
Jul 18, 2006 (6:50 pm)
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Replying to: akirby (Jul 18, 2006 6:44 pm)

I wouldn't put to much stock in those figures. It just says problems per vehicle, doesn't say what those problems are. A model with one problem per vehicle is worse than one with two problems per vehicle if that one problem is the engine exploding verses a couple of knobs falling off.
#29 of 65
Re: Ford's warranty. [snakeweasel] by akirby
Jul 18, 2006 (7:04 pm)
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Replying to: snakeweasel (Jul 18, 2006 6:50 pm)

So point us to a reliability rating system that takes that into account. JD Power is THE industry standard.
 
I bet if the same survey showed Hyundai above Ford you'd be singing a different tune.
 
Not hard to tell who the Hyundai owners are in this forum.
#30 of 65
Re: Ford's warranty. [akirby] by ron_m
Jul 18, 2006 (7:06 pm)
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Replying to: akirby (Jul 18, 2006 6:44 pm)

Based upon the dependability results displayed on this particular chart, I sure would hate to think that I had went out and dropped a huge amount of cash on an Audi, Mercedes-Benz, or Land Rover product! Also, I was pleased to see that Ford came in above the industry average.
 
Regarding the increased powertrain warranty duration that Ford is now offering, there is absolutely no doubt that this is a step in the right direction for improving their North American sales.
 
Ron M.
#31 of 65
Re: Ford's warranty. [akirby] by snakeweasel
Jul 18, 2006 (7:11 pm)
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Replying to: akirby (Jul 18, 2006 7:04 pm)

So point us to a reliability rating system that takes that into account.
 
I don't know of one that does. But that doesn't diminish what I said.
 
I bet if the same survey showed Hyundai above Ford you'd be singing a different tune.
 
If you do make that bet don't put your rent money on it because you would lose. But that doesn't diminish what I said.
#32 of 65
Re: Ford's warranty. [akirby] by backy
Jul 18, 2006 (7:41 pm)
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Replying to: akirby (Jul 18, 2006 7:04 pm)

CR's annual study is weighted by type of problem. Take a look at the scores for Fords vs. Hyundais in their 2006 survey and tell us what you see--which brand scores better overall?
 
Also, 18th from the bottom is a long ways from "at or near the bottom." And a difference of 231 to 250 is hardly a big difference. Kia, Land Rover, Mini... they have some catching up to do. They are "at or near the bottom." Hyundai is not.
 
Not hard to tell who the Ford owners are in this forum.
 
P.S. As long as JD Power is "the industry standard", you probably noticed how Ford fared in their latest IQS, vs. the likes of Hyundai. But since that survey shows Hyundai above Ford (which was below average), perhaps you will sing a different tune?
 
http://www.jdpower.com/corporate/news/releases/pressrelease.asp?ID=2006082
#33 of 65
Re: Ford's warranty. [akirby] by dtownfb
Jul 18, 2006 (8:00 pm)
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Replying to: akirby (Jul 18, 2006 7:04 pm)

JD Power is the industry standard!!!??? YOu have got to be kidding. Their longterm reliability is based on 3 years of ownership. Hardly long term. No survey (not even CR) is the industry standard. They all have flaws and should only be used as a tool.
 
Ford needed this warranty to help sell cars. Sales are down and they need to restore consumer confidence in their vehicles. The Fusion is a nice vehicle, very competitive with the top selling cars (take note GM). It will need this boost to compete with the Camry and Accord. These are formidable cars, great sales, resale value and history of reliabilty (or at least you know you won't be upside down after 2 years). With the warranty, it gives folks a reason to give Ford a chance. The problem with marketing tools like this is if quality is still not up to par, what do you do for an encore?
#34 of 65
Re: Ford's warranty. [dtownfb] by akirby
Jul 19, 2006 (4:30 am)
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Replying to: dtownfb (Jul 18, 2006 8:00 pm)

This particular JD Power study was 5 yrs, not 3. The JD Power survey is much more statistically accurate than CR. CR only surveys subscribers, not a random sample of owners, and they don't publish actual numbers of problems - only circles.
 
Granted it doesn't tell you which ones are more costly to repair but it does tell you how many problems occurred which is important.
 
And the newer Ford vehicles like the Mustang, 500 and Fusion are even better than the 5 yr old models used for the Power survey.
 
I'm not bashing Hyundai - they're a solid player with solid products. But they're not better than Ford - yet.
#35 of 65
Re: Ford's warranty. [backy] by akirby
Jul 19, 2006 (4:38 am)
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Replying to: backy (Jul 18, 2006 7:41 pm)

IQS is meaningless IMO (and that's without looking at who ranks where - doesn't matter). If we only owned cars for 90 days I guess it would be pertinent. Would you rather have 3 problems in the first 90 days and no more for 5 years or have 0 in the first 90 days and 10 more over the next 5 years?
 
IQS is important to the mfrs because a bad rating means you might be pissing off new customers or you either have a dealer problem or assembly issue that needs to be addressed. But consumers should be looking at 3-5 yr ratings.

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