Last post on Jan 05, 2009 at 5:34 PM
You are in the Smart Car
What is this discussion about?
#18 of 19 not so Smart dealership
Dec 02, 2008 (7:39 pm)
I put down a deposit for a Smart Car on June 9, 2007.
I was informed that the car would be available in Dallas on October 23, 2008.
I was out of town on a business trip to Asia and was not returning until November 8. The local manager in Dallas, Zach Gilbert, decided to sell the car before I returned.
I called as soon as I returned but never heard from him. His assistant was kind enough to talk with me and eventually returned my deposit.
This is not the way to build a loyal customer base. I waited 16 months for the car and the local dealer could not wait 16 days for me?
#19 of 19 Recession Buster
Jan 05, 2009 (5:34 pm)
2,341 for December, and 24,622 for the year.