Last post on Nov 10, 2013 at 2:12 PM
You are in the Ford Fusion/Mercury Milan
What is this discussion about?
Ford Fusion, Mercury Milan, Sedan
#172 of 261 Re: 2010 Ford Fusion Hybrid - Brakes Fail [2010_ffhowner]
Nov 28, 2009 (5:37 am)
Regarding loaners/rentals, I don't think there is a norm. Long ago, with a new 1997 Ford I was entitled to a free loaner only during the first year. With my wife's 2005 VW, we are entitled to a loaner, only if they have to keep the car for more than a day for a warranty repair for at least the 4 year bumper-to-bumper warranty, not sure if that would happen during the fifth year power train only warranty. With my 2007 Mazda, I seem to be entitled to a free loaner anytime I even think there might be a warranty issue...again at least for the 3 year bumper-to-bumper.
One of the Mazda dealers did not have their own rentals, and so I had to be carted over to Enterprise and have them try to upsell me on insurance coverage, as Mazda only paid the rental charges. The other dealer (Mazda/VW) had in house rental/loaner service and was far more convenient, when I used that option.
#173 of 261 Re: 2010 Ford Fusion Hybrid - Brakes Fail [2010_ffhowner]
Nov 28, 2009 (8:52 am)
I did stop into the Ford dealer to see what they knew about the brake issue. There are no TSB's out for the Fusion. He explained to me what a TSB is. It is just a "note" so if I go into the service dept. with a problem, they can look it up without putting a ton of time into the car to discover what the problem is. if someone else has already put in the time to discover the problem, the dealer saves time.
Also, my dealer promised me that as long as they do the service and it takes more than 90 minutes they will give me a loaner or rent me a car. It must be the dealer I purchased the car at though.
The 2010 Ford Fusion has no recalls yet!
#174 of 261 Re: 2010 Ford Fusion Hybrid - Brakes Fail [koho955]
Nov 28, 2009 (10:43 am)
There is no recalls and don't think I said there was. But there is a TSB on the 2010 Ford Fusion and Milan Hybrids regarding the electric brake system made on or before 5-15-09. This is the TSB Report Click Here and the next page has more details
I'm going to have to look into other dealerships around here and see what their rental and loaner policies are. All the dealerships should give some type of rental or loaner for when a car purchased from them is under warranty. Not just say sorry we don't do it at all.
#175 of 261 Re: 2010 Ford Fusion Hybrid - Brakes Fail [2010_ffhowner]
Nov 28, 2009 (10:49 am)
In the cases I mentioned, Mazda and VW, it was the manufacturer picking up the cost of the rental that made it a free loaner. It had nothing to do with the dealer (and most of the time I was even going to a different dealer than the one we purchased the vehicle from), except that if they did not have in house rentals, you had the inconvenience of having to be carted over to enterprise.
I don't know what Ford's current policy is, though.
#176 of 261 Re: 2010 Ford Fusion Hybrid - Brakes Fail [jeffyscott]
Nov 30, 2009 (7:22 am)
Sounds about right, the Ford dealer I got my Fusion from also does not have loaners, they have the same deal, $23 a day rental. I think to have the free loaner, the dealer needs to be rather large, where they have multiple brands, or are really big in the brand they sell.
Keeping my fingers crossed that my car will never see the inside of the service bay!
#177 of 261 Re: Can't decide which 1 to buy [desgnr]
Nov 30, 2009 (5:34 pm)
A little late in here, but I've had my 4 cyl Fusion for 4 months now, and I can swear it seems way quieter than when I first got it. OK, it very well could be that I got used to it, but I doubt it. When I first got it, I almost felt embarressed when mashing the pedal from the racket.
Anyone else experience this? I know it doesn't make mechanical sense: engine parts loosen up and get quieter? You'd think it would get louder.
#178 of 261 Re: Can't decide which 1 to buy [xmech]
Dec 01, 2009 (3:43 am)
I bought my Fusion 2.5 SEL last week and it is pretty noisy when you mash on the gas. I hope you are correct when you say it has been better since the engine has broken in because that is the only thing that I do not care for on this car. Other then that this is the best sedan I have ever owned.
#179 of 261 Re: Can't decide which 1 to buy [hackattack5]
Dec 01, 2009 (5:51 am)
4 bangers are all noisy, you get used to them over time. The Camry Hybrid was noisy too. When you think about it, you have these 4 little pistons pulling a ton and a half of weight, imagine how much noise you would make trying to do that!
#180 of 261 Looking at this site shows how great of a car a Milan/Fusion are
Dec 01, 2009 (1:08 pm)
I have a 2009 Sonata and my car is fine but when I go to the Sonata chat room most people are complaining about Brakes and Thumping noises. I have been monitoring this site and the only posts I see are "New Owner Reports". Very few complaits are listed.
I almost purchased a Milan in September of 08 but it was a little more than I wanted to spend.
#181 of 261 Re: Can't decide which 1 to buy [acdii]
Dec 01, 2009 (2:37 pm)
I bought the 2010 V6 Fusion about a week ago. It is way quieter than the 4 cyl. model. I do think that all engine noise does go down SLIGHTLY after the break-in period and your first oil change. I do have a good imagination though!