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Ford Fusion/Mercury Milan New Owner Reports

237 messages,  Last post on Mar 06, 2010 at 4:01 PM

You are in the Ford Fusion/Mercury Milan Forum. Your Hosts are pat & karens

What is this discussion about? Ford Fusion, Mercury Milan, Sedan


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#163 of 237
Re: Can't decide which 1 to buy [wayne21] by hackattack5
Nov 25, 2009 (8:24 am)
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Replying to: wayne21 (Nov 24, 2009 7:22 pm)

Wayne21:
Like I said I researched and found the Ford Fusion to be the best value for me and yes I do realize that it is assembled in Mexico and has 50% American parts. I took a lot of heat from my family when I was the first one to purchase a new "foreign" 1986 Toyota 4X4 pickup. I was in a union and it was not well liked there either but I wanted the best value for my money. Now looking at my family my Dad is the only one to have a Ford The rest have Honda and Toyota. I just thought it was a bonus that Ford has in my eyes the best sedan for my budget and they refused bail out money from our government. As far as making things in Mexico I think if they have robust Quality systems in place that they can build a great car and have bigger budgets to buy higher quality materials. I would like for them to be built in the USA to give Americans Jobs but ultimately the car companies have to build the best value for the consumer or they will get eaten alive from competitors like the Korean car companies.
#164 of 237
Re: Can't decide which 1 to buy [hackattack5] by wayne21
Nov 25, 2009 (9:16 am)
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Replying to: hackattack5 (Nov 25, 2009 8:24 am)

It probably is a wonderful car and I'm glad they've improved on it. Like yourself, I do not care where a car is built. I don't care about the country of origin, but am looking for the best value for the buck. However, for me, the disqualifier is union-built. Without exception, each time I've bought a UAW or CAW built car I got burned and thus I've learned my lesson and wouldn't consider another one. Just my personal preferences, though, as my family members are all union members. And I do hope ford turns around. Although they did not take bailout money, they did take massive government loans a few years ago and it would be nice to see them pay it off - and I believe they will. I'm not sure that GM or Chrysler will ever repay their money.
#165 of 237
2010 Ford Fusion Hybrid - Brakes Fail by 2010_ffhowner
Nov 25, 2009 (9:00 pm)
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I bought this car in June of this year. Have had no complaints about it. I love the car. It just hit the 10k mark a few weeks ago. The vehicle health reports said everything is okay, oil changed when recommended, check the fluids etc.
 
Tonight my wife, 2 yr old daughter and I were going to meet relatives for dinner. We pull into the restaurant's parking lot and hear a ding ding. I look at the dash board and there is a red message saying to check the brake system. We are still moving at around 3 miles an hour I press the brakes and nothing. It was like you never even touched them. I put on the emergency brake and slowly coast into an open space. I turn off the car, restart it and everything is back to normal. No check brake system message and brakes work. I did not want to leave my car at the restaurant, so I had my family ride with someone else and I cautiously drove the car about 5 miles to a friend's house and had no problems.
 
Since this is the eve of Thanksgiving. I will say that I'm thankful for the fact that my family and I were only going 3 mph instead of 65 when the brakes went out. Needless to say I am very concerned that this may happen again at any time.
 
Has anyone else experienced this? I will be contacting the dealer after Thanksgiving and keep you posted on the outcome.">
#166 of 237
Re: 2010 Ford Fusion Hybrid - Brakes Fail [2010_ffhowner] by koho955
Nov 26, 2009 (10:55 am)
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Replying to: 2010_ffhowner (Nov 25, 2009 9:00 pm)

I just picked up my 2010 V6 Fusion yesterday. You scared the crap out of me with this story. What did the Ford dealer/service dept. say???
You had 100% brake failure, I would be scared to death to drive the car without a good exam and explanation from Ford as to what happened!
#167 of 237
Re: 2010 Ford Fusion Hybrid - Brakes Fail [koho955] by 2010_ffhowner
Nov 26, 2009 (8:06 pm)
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Replying to: koho955 (Nov 26, 2009 10:55 am)

I'm not sure if the V6 has the same breaking system as the hybrid. Sorry didn't mean to scare you. But that's exactly how it happened.
 
"You had 100% brake failure" If it wasn't 100% it felt like it was. There was no slowing down.
 
I finally found some other people that have had the same problem on another
forum There has been a TSB (technical service bulletin) on it and its due to a faulty connector. So Ford is aware of the problem.
 
I'm calling the dealer tomorrow to get it checked out.
#168 of 237
Re: 2010 Ford Fusion Hybrid - Brakes Fail [2010_ffhowner] by koho955
Nov 27, 2009 (7:51 am)
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Replying to: 2010_ffhowner (Nov 26, 2009 8:06 pm)

Let me know what you find out after speaking with the Ford Dealer. I have found very little info out there about this brake problem on the web!
#169 of 237
Re: 2010 Ford Fusion Hybrid - Brakes Fail [koho955] by koho955
Nov 27, 2009 (8:26 am)
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Replying to: koho955 (Nov 27, 2009 7:51 am)

http://www.mycarstats.com/reports/Ford/Fusion/2010/tsbs.aspx
 
I think this is the site for the official Ford TSB notices. As of 11/26 there are none listed for the 2010 Ford Fusion????????
#170 of 237
Re: 2010 Ford Fusion Hybrid - Brakes Fail [2010_ffhowner] by acdii
Nov 27, 2009 (8:28 am)
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Replying to: 2010_ffhowner (Nov 25, 2009 9:00 pm)

I doubt you had 100% failure, you probably lost all boost, and the regen failed. It is impossible for brakes to fully fail and then work again due to the hydraulic system, the thing is when boost fails, the pedal requires extensive pressure for the brakes to apply in any car. I think in the hybrid, the boost is electric instead of vacuum as in non hybrids, so if there is a faulty electrical connection, that would explain it. If this happened at 65, you would have brakes, you just would have to really step on the pedal to slow down, like I did with an old 67 Chevy pickup that had no power at all to anything. Thankfully it was a stick, otherwise my right leg would be twice the size of the left one!
#171 of 237
Re: 2010 Ford Fusion Hybrid - Brakes Fail [acdii] by 2010_ffhowner
Nov 27, 2009 (7:52 pm)
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Replying to: acdii (Nov 27, 2009 8:28 am)

I brought it in to the dealer ship today. Might be able to look at it tomorrow or Monday. From what I gathered from talking to them. They don't know anything about it. Told them about the TSB and they said they would run a scan on it.
As a side note: Dealership said they don't do rentals. Said that Ford does not allow them to do rentals anymore. Said they would call enterprise for me and I could get a rental for $23 a day. First brand new car so don't know if that's the norm. Got the Ford Focus. Miss the Fusion already.
 
Acdii you are right. After doing some more research I learned the first half of the break is electric and the bottom half would be ABS. So I didn't press down hard on it enough. But even then, still not something I want happening again.
 
Koho955 I found this information in another forum which there is a link in a earlier post. I had a hard time finding it too. I then did a search for TSB Number: 09-12-13 and found it. The link is above under TSB. Says the defect is for models made on or before 5-15-09.
#172 of 237
Re: 2010 Ford Fusion Hybrid - Brakes Fail [2010_ffhowner] by jeffyscott
Nov 28, 2009 (6:37 am)
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Replying to: 2010_ffhowner (Nov 27, 2009 7:52 pm)

Regarding loaners/rentals, I don't think there is a norm. Long ago, with a new 1997 Ford I was entitled to a free loaner only during the first year. With my wife's 2005 VW, we are entitled to a loaner, only if they have to keep the car for more than a day for a warranty repair for at least the 4 year bumper-to-bumper warranty, not sure if that would happen during the fifth year power train only warranty. With my 2007 Mazda, I seem to be entitled to a free loaner anytime I even think there might be a warranty issue...again at least for the 3 year bumper-to-bumper.
 
One of the Mazda dealers did not have their own rentals, and so I had to be carted over to Enterprise and have them try to upsell me on insurance coverage, as Mazda only paid the rental charges. The other dealer (Mazda/VW) had in house rental/loaner service and was far more convenient, when I used that option.

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