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Chevrolet HHR, Engine, Wagon
#79 of 219 Problems with 2007 Chevrolet HHR and General Motors
Jul 09, 2007 (10:55 am)
First off, I would like to apologize in advance for my grammatical and spelling errors in this message. I purchased my new 2007 Chevrolet HHR in February 2007. I have had nothing but problems since then. The major problem started in May 2007. I would start up the car and then "attempt" to drive out of a parking space going 10 miles per hour in which the whole car shuts down (engine, brakes, and lights) for the exception of the radio. This happened twice and I called Terry Labonte Chevrolet to let them know what is going with my vehicle. I took it in to Terry Labonte Chevrolet the following day the second week of June 2007 so they can diagnose the problem. They got back with me and said the computer says there was nothing wrong with the vehicle. With me being so trusting I thought it was a fluke and went on my daily routines. Big mistake! On Monday, June 18, 2007, I was in a Walmart parking lot getting ready to drive onto the busy intersection of West Wendover Avenue during lunch time. I was just going 10 miles per hour when the car complete shut off on me (engine, brakes) and it was still coasting directly into traffic. I panicked because it was so sudden and my instincts kicked in when I pulled up the emergency brake. I was that close to running into oncoming traffic. I immediately called Terry Labonte Chevrolet and let them know what had happened. I let Terry Labonte Chevrolet know that I was bringing my vehicle so they check it out the following day. Big mistake! I should have turned it in that same day. Since it was still my lunch break, I was hungry and I headed to the Subway in the same Walmart parking lot. I got my lunch and started up my car. And guess what, it happened again. My car completely shut down as I was driving 10 miles per hour through the parking lot. I called Terry Labonte Chevrolet again and let them know what just happened. Stupid me, I drove back to work instead of taking it directly to Terry Labonte Chevrolet. After work, I had to get something from a Walmart on Cone Blvd. You guessed it, as I was leaving the Walmart parking lot my vehicle completely shut down. This time, I almost hit a child. I could have hurt or even killed a child because I did not turn my vehicle in earlier. Again, I called Terry Labonte Chevrolet and let them know what just happened. On June 19, 2007, I turned my vehicle in so Terry Labonte Chevrolet could see what is going on with my vehicle. This time they were able to duplicate the problem I was having and gave me a rental to use in the mean time. I called General Motors Customer Service about my problems with the HHR in which I got the run around. They claimed there was nothing wrong with their vehicles. I reported them to the Better Business Bureau in which I final got a response from Pam Saunders (Phone Number# 866-790-5600), General Motors Business Resource Representative. Of course she says that General Motors stands behind their vehicles and have not had any problems with the 2007 Chevrolet HHR. The mechanics of Terry Labonte Chevrolet and the General Motors Engineers have no ideal what is going on with my vehicle. This is what they told me, but they still want to give me back that vehicle. This is the honest to GOD truth. I told Pam Saunders under no circumstances will I take back a vehicle that even the General Motors Engineers have no ideal what is wrong with the vehicle. I asked her to have General Motors to give me a brand new vehicle or a total refund. They are refusing due to my warranty. I do not want a vehicle that is having constant problems (there is only 5300 miles on it) that even the General Motors Engineers can't seem to solve. Terry Labonte Chevrolet still has the vehicle since Tuesday, June 19, 2007. Please folks, don't be a big dummy like me and wait till you almost hit an innocent child to get the vehicle back to the service station. I am determined that General Motors will not get away with trying to give me back that lemon. I will try to keep you up to date on my issues with General Motors. If any of you out there are experiencing what I am going through, please do let me know.
#80 of 219 Re: Frustrated with HHR problems... [bowsers625]
Jul 15, 2007 (8:35 pm)
We have owned our 2006 HHR LS 2.2L since 4-9-07 and we have had to take it in for service 2 times already. The display says engine power reduced, when we took it in the first time they replaced the engine control module and gas cap, the second time the chevy dealership replaced the gas pedal sensor. We are about to take it in for the third time. It has done the "engine power reduced" thing atleast 10 times total.
#81 of 219 My hhr is a lemon!
Jul 16, 2007 (3:10 am)
I own a 2006 HHR,Its a pretty car,but thats all it is.I've owned the car since june of 2006.It passed it first inspection but i dont know how.lol,first off ive had to call road service to my home at least 7 times,because after playing the radio 30 mins.it would just die so the sevice man the last time found said this thing has know ground,but it did he found the problem was the chevy company had painted over the ground.but now u can be just playing the radio and after 10 mins it just shuts itself off,next problem i had was when i was driving it its starts acting like it dont want to run,so i take it to the shop,where they said it was a sensor,after that it did it again,so i take it bk to where i bought it and they call me saying that it had water in the gas and i was charged for the sevice,theres noway i put bad gas in my car because i've alays went to the same sevice station,that my kids even go to.They've had no problems.Then this new thing happen ,u drive it about 40 mph and put press on the the brakes it feels like its goin to fall apart from the shaking.so my husband takes it to the shop and drive it withe the service guy and he says theres nothing wrong with it.But the funny thing his there is something wrong with it but chvy dont care,its got 11000 on it now and im so upset with the car i wish i had never bought it.U crank it up it acts up u turn it off and it run backwards.and i never will no if one day i hit the brakes and there want be any.Chevy has got a problem that for sure.I just wish i could give it bk to them.I've never in my life bought a car that was so much trouble.
#82 of 219 Re: My hhr is a lemon! [hhrprobs]
Jul 17, 2007 (9:38 am)
Have you tried a different dealer? Sometimes all it takes is another opinion.
#83 of 219 Re: Problems with 2007 Chevrolet HHR and General Motors [hesjr1972]
Jul 18, 2007 (11:26 am)
Hang in there. I had similar problems, only mine never shut off. My gauges started going haywire and next my power steering went out and the last time my accelerater didn't work. I called GM and got the same runaround. GM told me that because the dealership could not reproduce the problem on the third trip back I was stuck with the car. Needless to say I was furious. My car did have an error code, but GM engineers did not know what it meant. Finally, exasperated I contaced the dealership to let them know I had filed a complaint with the AG office. They gave me two options, I could bring it back to the service department and have them look at it again or they would give me a trade. I took the latter of the two. The dealership seemed to care more about backing the vehicle and the Chevy name than the manufacturer did. Long story not so short, I would reccomend checking with the dealership to see what they can do (mine gave me the pay-off amount for my trade and started me back at 0 balance) you may be surprised. This, of course, is only an option if you want another HHR. I have only had my second one for a week now but I am past the first marker I had problems with my first one (first service call was at 260 miles, I am now at 350 on the new one. I know it's aggrivating but stop waiting your time with GM and go directly to dealership. They have a bigger interest in customer satisfaction than the "suits" at GM. I would also file a customer complaint with your states AG office wheather or not your state has a lemon law. If they do have a lemon law I would persue that option as well if you have not already. I hope I have been of some help to you. If you have any other questions or need further assistance please let me know. Good Luck!!
#84 of 219 Re: Problems with 2007 Chevrolet HHR and General Motors [hesjr1972]
Jul 18, 2007 (1:20 pm)
I've had the same thing happen to me. I bought my 2006 HHR in June 2006. In June 2007, it decided to do the same thing that you described. The car will run for one errand, and then when I go to start it again, it starts for a few seconds and then dies..engine turns off. It will start a few hours later again. The first time it happened, the dealership, City Chev Olds, just though it overheated. They replaced the fuel pump earlier this week and I picked it up last night. Well after one errand, it died again. It is now back at the dealership. I don't know if Canada has the same laws as in the states but I really don't want to deal with this car anymore. It now has 15000 km on it..about 9000 miles.
#85 of 219 Re: Problems with 2007 Chevrolet HHR and General Motors [mimielle]
Jul 19, 2007 (10:33 am)
I do not know anything about Canada and if they have an organization like the Better Business Bureau in the U.S., but hopefully you have that option. I got an instant response from General Motors the next day after the Better Business Bureau contact them. General Motors is not offering to have Terry Labonte Chevrolet to purchase the vehicle and credit me for any Chevrolet vehicle I want to buy. The thing is, I no long want a General Motors Vehicle. General Motors claims that they have American made vehicles. It is more like South American made vehicles. I put the VIN number in Carfax.com and found out my vehicle was manufactured in Mexico. I am going to fight General Motors and see if I can get all my money back from them. Mimielle, I wish you all the luck in the world with fighting General Motors.
#86 of 219 Re: Problems with 2007 Chevrolet HHR and General Motors [hesjr1972]
Jul 20, 2007 (5:57 am)
instead of fighting with GM go back to the BBB, they have rules for arbitration....which may help...also remember..
Remember, Subarus, Toyotas and Hondas are built in the US as is certain BMWs, so an import really isnt an import any more....and see where the final assembly point is for the HHR, parts may have been manufacturer out of country, but I bet you will find the final assembly point to be US....
#87 of 219 Re: Problems with 2007 Chevrolet HHR and General Motors [hesjr1972]
Jul 21, 2007 (6:48 am)
Most everyone knows that like the PT Cruiser, and many many other vehicles, its made in Mexico. It says so right on the vehicles Monroney window sticker.
#88 of 219 Re: Problems with 2007 Chevrolet HHR and General Motors [pao]
Jul 21, 2007 (6:50 am)
There is many Japanese cars manufactured in Mexico as well.