Last post on Jul 18, 2012 at 3:05 PM
You are in the Ford Escape Hybrid
What is this discussion about?
Ford Escape Hybrid, Auto Repair, SUV
#20 of 82 Re: noise from right rear wheel of escape hybrid [fiddlebanshee]
Aug 07, 2006 (11:29 am)
We were offered compensation for the 52 days our FEH had spent in the shop by the Ford representative Jim Leary. We provided copies of our monthly payment and such when we picked the car up from it's 8th trip to the dealer in 10 months/8500 miles (since new).
The car started squeaking again the next day (WHY CAN"T FORD FIX THIS?). We drove it back in for the service manager to hear again, and told him we'd had it - that we wanted Ford to buy the car back from us. He said that he'd already talked with Leary about what they would do if we brought it back again - but he didn't say what it was.
We went from there to the Honda dealership to see what they would give us in trade for a Pilot. They said the car was in perfect condition - but they'd have to call the ford delearship to get a trade in value. They came back, and said that after they gave the Ford dealership the VIN, that they said it was only worth $16,000. NADA trade in on a 2005 FEH with the same equipment was $25,000 - yet the vehicle that Ford says we should be happy with - they tell people is only worth $16,000. Rotten, crooked, two faced,.. . Those are the nicest adjectives I can think of for the people at Ford.
To top it off - Jim Leary called us back and said that he changed his mind - and he won't reimburse us for the loss of use of the vehicle. He offered to swap us out into a new 2006 FEH. We didn't want that (we don't want another one), but we listened to see what he was offering. We would have to pay for depreciation, tax, title, license, dealer prep and delivery. Basically he wanted us to pay several thousands of dollars with just the hope that the next one would be better. Really Jim - how stupid do you think we are?
Ford - when did you let your dealerships and corporate representatives get to be so dishonest and underhanded. We had an agreement to be reimbursed for the loss of use of our vehicle which was accepted by both parties - why rescind it? You have lost all of my faith, trust and business. I've bought a new Super Duty every 4 years since the late 70's. I spent $50,000 on the last one in 2003. I don't know what I'll buy next year - but it won't be a Ford. Anyone I hear is interested in a Ford (especially an Escape Hybrid) is going to get as much time as I can dedicate to telling them about how terrible mine was - and how terrible the dealership and Ford Corporate treated me.
#21 of 82 Re: noise from right rear wheel of escape hybrid [stevedebi]
Aug 21, 2006 (3:40 pm)
"It is actually illegal to put a child under 14 years of age in the front seat here in CA. "
IF the vehicle has airbags. My '87 Corolla doesn't.
#22 of 82 Re: noise from right rear wheel of escape hybrid [stevedebi]
Aug 21, 2006 (3:41 pm)
"BTW, I passed on buying an FEH, and got a Ford Freestyle instead. But I was tempted, and drove the FEH as a possibility."
Interesting, I also shopped the FEH, but bought the FS.
#23 of 82 Re: noise from right rear wheel of escape hybrid [stevedebi]
Sep 07, 2006 (5:45 pm)
I hope this continues the thread. I am having the same high pitched "squeak" from the rear wheel of my Hybrid. My Ford dealer said they could not find the problem and they have never heard of it before. I am also having a rattle/grinding noise from the front passenger wheel. They could not find that either. It is a company vehicle so I am going to check with the other Escape owners and our fleet service company and see if there are any other reported instances.
I will let everyone know what I find out.
#24 of 82 Automatice Locking Doors
Sep 12, 2006 (5:08 am)
I got locked out of my car the other day, with the keys still in the ignition, car on, A/C running. I stopped to pick up some kids, jumped out of the car, put something in the hatchback and all the doors locked up. Is anybody else annoyed with the fact that all the doors constantly lock automatically? I'm always afraid to get out with the keys still in the car.
#25 of 82 Re: noise from right rear wheel of escape hybrid [detjen]
Sep 20, 2006 (12:04 pm)
I have had the same recurring noise coming from my rear wheel, guess we described it as a rotational rubbing noise when brakes are applied. My Escape is not a Hybrid. It is 2006 XLT.
It has been in the shop 3 times since September 2, 2006, and is going back today for the fourth time. But after all this, I did a search and found that this is also happening with Hybrids and I'm sure other Escapes as well.
The first visit September 2nd, I asked that someone ride in my vehicle with me, but they were "too busy" and I was told they could do a brake inspection, they ordered parts and had me go ahead and pick my vehicle up the same day until the parts came in. Second visit September 6-7, they replaced the rear brake pads and machined the rotors in rear and front. Then noise returned after a few days.
Third visit September 14-18, they cleaned the HUB, drum and wheel of "surface corrosion"
Noise returned evening of 9/19.
I'm also in Texas, and I agree if they cannot figure out what is causing the noise, then how do they know its safe to be driving regarding the Lemon Law issue
Ive been told so many things in the past few weeks that Im about at my wits end with this issue.
#26 of 82 Re: noise from right rear wheel of escape hybrid [jambrosio]
Sep 27, 2006 (12:22 pm)
I have a 2007 Hybrid FWD--I am getting the "Squeekng" noise as well--I have found it to be coming from the boot that covers the upper part of the Drivers rear Shock. This plastic Boot can be rotated. When the squeek starts, I rotate the boot 5 derees or so. It is not a cure, but it does go away for a few days. I will have the dealer look at it when I bring it in for something.
#27 of 82 Our squeaks seem to have disappeared
Oct 09, 2006 (11:21 am)
We DID have the two types of squeaks in our 2006 4WD (bought Feb 2006): one that occurs as one of the wheel rotates (only when turning right or left) and the other that is the styrofoam type of squeak when accelerating. Sometime around August the styrofoam squeak disppeared and hasn't returned in a couple months. We took the Escape in for a 6-month service and mentioned the rotating squeak. After we got the vehicle back, I asked and checked the paperwork. They said that they couldn't hear it. But we didn't hear it either. Perhaps it went away during the service. Anyway, with these squeaks gone, our attitude about our purchase has improved, and I can say that we are satisfied with the vehicle. The 6-month service at two-hundred plus is steep, so I'll most likely be doing the future oil changes myself and I hope more. For penny pinchers, you can buy the filter for $9 and Ford and the oil at the store for $5, so you'll save about $20 and moreover, get to know your vehicle.
By the way, the service technician filled up our vehicle with an extra half liter of oil. We know this because I checked the dipstick afterward. It was past the "full" mark. One of the clerks said that actually the oil fill level was determined when the motor is running and that it wouldn't cause a problem to have it past the fill line. Yet the manual says DO NOT OVERFILL. Any comments? Dipsticks are always measured when the motor is off, so I think his words are baloney.
#28 of 82 Re: Squeaky Escape [larnes]
Oct 14, 2006 (3:19 pm)
I have a squeak at times when the car is going slow. I've had it at the dealer for this problem 3 times (and of course they haven't heard it). They said they can't find anything wrong with it. Have you heard anything from Ford?
#29 of 82 Re: noise from right rear wheel of escape hybrid [detjen]
Oct 20, 2006 (8:43 pm)
I have 4200 miles on our 06 Hybrid with these same squeaks. I dropped the car off a week ago -
It seems Ford knows about the problm and is working on a fix .. I'm waiting.