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Hybrid Vehicles Ford Escape Hybrid Ford Escape Hybrid Maintenance & Repair Ford Escape Hybrid Squeaks & Rattles
60 messages, Last post on Oct 16, 2009 at 9:15 AM
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Replying to: anderson8 (Aug 24, 2005 8:41 am) Did you ever get this fixed? I just read the FEH Owners manual, and that light is not supposed to be lit unless there is a light weight object on the front right seat. If it is coming at any other time, there is a problem with the passenger SRS, and it might not function properly. Here is the URL for the owners manual in PDF. The most current FEH manuals are also located here: http://tinyurl.com/egzox BTW, I passed on buying an FEH, and got a Ford Freestyle instead. But I was tempted, and drove the FEH as a possibility.
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Replying to: talaria (Jun 28, 2005 5:00 pm) We've had brake squeak that was ear piercing in the parking garage at work, they cleaned the rotors - it came back. They turned (or replaced) a rotor - and it went away. We've had a squeak in the rear drivers side - that is not brake related. It sounds a lot like an old styrofoam ice chest squeak. It is louder when you have people in the back seat - and once it starts it just gets louder and louder. It's been in the shop several times for this. some times they hear it - some times they don't. They've lubricated the bushings on the suspension, they've replaced the suspension, they've told us it was the body panels, and they've broken the tabs on the body panels trying to force them into place. The ford dealership seems to have (somewhat) fixed the styrofoam ice chest squeak (we've only slightly heard it since the last trip to the shop) - but now we have a loud rattle coming from the same area. I wonder if they lost a screwdriver in there or something. We're waiting for a ford rep to come to look at it - but we'd just like to get our money back. It drives nicely, we get 32mpg from normal driving with the AC on, and much better when we drive for economy. But the noises have been too unnerving. What is making the squeaks and rattles? How do we know it's safe to drive if they can't figure out what it is? Is there maybe a sharp piece of metal wearing it's way through the gas tank causing the squeak? Maybe it's a brake line rubbing on something? Maybe the rattle is from some safety feature for the hybrid batteries that keeps the high voltage from frying the frame? They haven't been able to figure it out in at least 7 stays in the shop - so who know what it could be? We've had it less than a year, have about 8,000 miles on it - and it's been in the shop for probably more than 60 days total. We've been told that we can't lemon law it because it is driveable. The lemon law covers a vehicle that is considered unsafe. Since they can't tell what's making the squeaks and rattles - can Texas lemon law be invoked because it can't be proven to be safe? I don't want to be sitting in a hospital burn unit, a body cast, or a casket - before someone at ford realizes the annoying sounds were a loud warning of a deadly dangerous situation! |
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Replying to: detjen (Jul 05, 2006 2:24 pm) I suspect some of the noises are related to the regenerative braking - something regular cars don't have. I notice some noises related to how much braking pressure I am applying (Do you?) In addition I assume from your 32mph that you do not have 4wd. Although this is added "unsuspended" weight it may help with related noises related to rear wheels. If it makes you feel safer.....I feel your "doomsday" scenarios [  ] about the dangers of the root cause of the noise would have probably been reported by someone else by now, someone with a 2005 model, etc. Keep checking the forums to follow noise reports by other owners. Push Ford Customer Service - they know they have a lot riding on Hybrid success - and should be up-to-date Service Bulletins, etc. related to noises, braking, suspension. Good Luck  |
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Replying to: detjen (Jul 05, 2006 2:24 pm) I can totally relate to your post. We're also ready to throw in the towel. We have exactly the same styrofoam squeek at exactly the same spot. We've actually sat in the cargo area while driving and determined that it came from behind the side wall at the front side of the wheel well. Ít's been in the shop 3 times for this. The last time the dealership replaced the shock. It helped for exactly 24 hours. Now it's back and as you say it gradually becomes louder once it is back. If they can't find a solution for this I'm going to try to get the dealership to take it back, even if I have to hand in $5k or something like that. We've had it or 6 months, it has almost 9000 miles on it. We're about to go to Nova Scotia from Leesburg, VA and in stead of driving up as our intention was, I'm now checking last minute plane tickets, which, with the car rental overthere will cost me at least another thousand dollars extra. We're at the end of our rope. The sound makes the vehicle undriveable as far as I am concerned. Ford did deliver a lemon in this vehicle and I'm going to see if what the lemon laws are in VA. Let me know if you ever solve it. I commiserate with you.
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Replying to: talaria (Jun 28, 2005 5:00 pm) Wish me luck |
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i don't have any ides about the noise. but be sure they look for a tech. service. bulton they are given to tech about common probs If this many people are haveing the prob there probley is one
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Well, I took my HEV in for the squeak. They know what it is, and so does the factory. They will be issuing a service tech order (or whatever they call it) at which time they will address and repair the problem. No recall will be announced. Keep in touch with your dealer on this. They won't call you.
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Replying to: ladytech (Jul 29, 2006 3:50 pm) |
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Replying to: fiddlebanshee (Jul 07, 2006 4:32 pm) The car started squeaking again the next day (WHY CAN"T FORD FIX THIS?). We drove it back in for the service manager to hear again, and told him we'd had it - that we wanted Ford to buy the car back from us. He said that he'd already talked with Leary about what they would do if we brought it back again - but he didn't say what it was. We went from there to the Honda dealership to see what they would give us in trade for a Pilot. They said the car was in perfect condition - but they'd have to call the ford delearship to get a trade in value. They came back, and said that after they gave the Ford dealership the VIN, that they said it was only worth $16,000. NADA trade in on a 2005 FEH with the same equipment was $25,000 - yet the vehicle that Ford says we should be happy with - they tell people is only worth $16,000. Rotten, crooked, two faced,.. . Those are the nicest adjectives I can think of for the people at Ford. To top it off - Jim Leary called us back and said that he changed his mind - and he won't reimburse us for the loss of use of the vehicle. He offered to swap us out into a new 2006 FEH. We didn't want that (we don't want another one), but we listened to see what he was offering. We would have to pay for depreciation, tax, title, license, dealer prep and delivery. Basically he wanted us to pay several thousands of dollars with just the hope that the next one would be better. Really Jim - how stupid do you think we are? Ford - when did you let your dealerships and corporate representatives get to be so dishonest and underhanded. We had an agreement to be reimbursed for the loss of use of our vehicle which was accepted by both parties - why rescind it? You have lost all of my faith, trust and business. I've bought a new Super Duty every 4 years since the late 70's. I spent $50,000 on the last one in 2003. I don't know what I'll buy next year - but it won't be a Ford. Anyone I hear is interested in a Ford (especially an Escape Hybrid) is going to get as much time as I can dedicate to telling them about how terrible mine was - and how terrible the dealership and Ford Corporate treated me.
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Replying to: stevedebi (Oct 13, 2005 11:07 am) IF the vehicle has airbags. My '87 Corolla doesn't. |
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