Last post on Nov 27, 2012 at 11:08 AM
You are in the Honda Accord
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Honda Accord, Navigation System, Sedan
#330 of 333 Where to send navi for repair
Feb 13, 2012 (11:22 pm)
Can anyone provide me with contact information for sending my 2005 Accord Alpine Navi dvdrom in for repair.
#331 of 333 Re: Navigation [stanwelks]
Mar 12, 2012 (10:07 am)
BEWARE of the navi system. Every single functionally of the touchscreen is booted up by the navi unit. If the navi unit goes bad (like mine did) - you cannot check your trip computer....climate control....radio/cd (you must use the knob - no presets etc). It's awful. A total design flaw and I cannot get anyone at honda to help. They want me to pay thousands of dollars for a new unit. CRAZY. I bought a brand new car (now granted it is old 2003) with certain functionalities that should NOT be connected to the NAVI unit.
Anyone have suggestions...please let me know. THANKs.
#332 of 333 Re: Navigation [kellyann62]
Nov 27, 2012 (10:59 am)
I have had the same problem and just sent my system to Alpine for repair because my heat won't work, the navigation system doesn't work, everything is connected to the system. It cost me $223 to have a mechanic take it out, $358 for Alpine to (hopefully) fix it and another $223 for reinstallation. Honda dealership wanted to charge me 2K!
Just beware, if you go this route send your system via UPS or FEDEX not US Postal Service. Apparently the Alpine office has a receiving office in the back of the building and the UPS and FEDEX guys know this the Postal Service does not.
Also, Alpine has a contract with the Postal service to pick up items but they rarely do. I spent 3 hours on the phone yesterday trying to have my unit delivered to Alpine (I sent it last Tuesday express shipping for $76) but no one from Alpine picked up their mail so it sat there for about a week.
Given the fact that I need the unit back soon because I have to drive to another state for surgery soon, this has been a very frustrating experience. Luckily for me the supervisor at the local post office agreed to personnally drive it over to Alpine so they could begin work on it.
I called today and I was told it takes 24 hours to log something in their system ugggh. I hate this system, its a rip off to begin with but since it controls everything in my car I have to get it fixed!
#333 of 333 Re: Navigation [cmc12]
Nov 27, 2012 (11:08 am)
Thanks for the info! Nice to know. I am so surprised that we don't hear more about this issue. For me - it is a BIG deal because the functionally of the vehicle should NOT depend on a navi unit. Honda should take responsibility for this design flaw and of course they don't.
Good luck to you with your surgery!