167 messages,
Last post on Nov 14, 2012 at 5:44 AM
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Chevrolet HHR, Car Buying, Wagon
#166 of 167 Re: purchased 2011 HHR [deltak]
by gmcustsvc
Nov 13, 2012 (9:41 am)
Great to hear that everything was resolve so seamlessly for you, deltak! Many more happy miles with your HHR!
Sarah, GM Customer Service
#167 of 167 Re: I'm glad I'm not the only one experiencing issues with my 2006 HHR [mwicks3]
by laserblue
Nov 14, 2012 (5:44 am)
Something similar happen to me with my dealer.
Didn't wait for a survey, as soon as I got home, I called G.M. directly and they called the dealer immedietly to discuss my disappointment towards the technicians and the repair shop manager...the dealer called me right back and the wind had suddenly changed it's direction. He was so polite, he apologized to me and from then on every time I go at the dealer they almost roll me the red carpet and treat my like a "king" and call me "MR." and things like; "Can we do anything else for you" or "Was everything at your satisfaction Sir"?
Don't be afraid...show them your teeths.