Last post on Sep 03, 2013 at 5:22 PM
You are in the Toyota Prius
What is this discussion about?
Toyota Prius, Brakes, Hatchback, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#334 of 370 Re: My 2010 Prius still surges after fix. [sas9]
Aug 03, 2010 (12:38 pm)
I finally gave up and traded it in. The final straw was when we took it to the dealer and they told me that the computer showed that in just over a month I had been driving almost 200 times pushing both the gas and the brake. The head of the service told me that while it was an odd reading (we had had a few readings like this on previous checks), he could not argue with the computer. I can tell you that I have NEVER driven while pushing the gas and brake simultaneously. I was informed that there was no other testing for them to do and I was basically stuck with a car that I did not trust and obviously had a serious computer problem.
Although we lost 12k, we traded it in and I have never regretted it. We were afraid that if I did have an accident, Toyota could simply point to the data in their computer saying that I was driving two footed and the blame would be squarely on me.
#335 of 370 Re: My 2010 Prius still surges after fix. [betsyr]
Aug 04, 2010 (8:37 am)
Did the dealer check to see if the brake pedal position microswitch was out of position and would sometimes be actuatd even with no braking..?
#336 of 370 Re: My 2010 Prius still surges after fix. [betsyr]
Aug 05, 2010 (5:05 pm)
Almost 3500 miles with my 2010 Prius IV with NAV without any issue and averaging over 70MPG computer calculated... In conclusion, as I have stated before, not many people really know how to drive a hybrid vehicle effectively, realizing that when I tell them I get over 70MPG (with moderate up/down hills) and they are surprised...
#337 of 370 Re: My 2010 Prius still surges after fix. [agnosto]
Aug 06, 2010 (5:21 am)
I was getting incredible gas mileage and at the time I lived in a very hilly city. That was not the problem.
The problem was the brake issue. To the person who asked if they checked a particular thing on my brakes. I honestly don't know. They kept the car for a day and assured me that they had checked every single thing on the brakes (to include the pedal) when they saw that I had supposedly been driving almost 200 times using both the gas and brake. Unfortunately I was a few days out from a cross-country move for my company and did not trust loading my young children in the back seat for a 2000 mile drive.
For me the most logical choice was to sell and cut my losses. I do wonder if other people are having the same type reading saying they are hitting both pedals at once.
#338 of 370 Brake Gas Pedal issue with 2010 Prius
Jan 27, 2011 (6:40 am)
Have been searching for someone who has the same problem I do.
My 2010 Prius has performed well, but a new wrinkle started last year. While going down hill on the 405 freeway, the gas pedal did not engage. I coasted down, pulled over, turned off the engine, restarted and was on my way.
It has happened 3 more times.
I took it to the dealer and they tell me that it is driver error-that I am putting on the gas and the brake pedal at the same time. That is physically impossible and I have never driven with 2 feet! They have referred me to customer relations- their response so far is for me to go to the dealers so they can test drive. Seeing how this has happened only 4 times in over a year, the dealer would be driving forever.
In any case, their ‘diagnostic’ tools spotted this error, but they say there is nothing wrong with the car; it is my driving.
Customer service has not returned my calls for the last 2 days.
Is there hope for this sad story?
#339 of 370 Re: Brake Gas Pedal issue with 2010 Prius [roxanes]
Jan 27, 2011 (7:19 am)
I finally gave up and traded my car in. We took a huge loss, but we considered the liability to be greater. Had I had a wreck in it with the computer reading that I constantly driving 2 footed, I would have taken the blame. No matter how many times I assured them that I was not driving with 2 feet, they did not believe me. They told me the computer was correct thereby removing all blame from Toyota.
I tried the customer relations, but got nowhere. All they will tell you is that you need to take it to the dealer.
I hope you get some resolution. I miss my Prius, but I don't miss the worry that it brought about.
#340 of 370 2010 Prius Breaking/Acceleration Problems
Jun 19, 2012 (2:35 pm)
I am currently in the process of arbitration process with Toyota, concerning my 2010 Prius. It has been fixed during that recall, but the problem is still occurring. Has anyone actually been through this process with them and can share with me? The main issue is the break problems and acceleration. I have since taken it in and they can find no problems. If anyone reads this and has advise about how to process in the arbitration process with Toyota, please contact me or reply to this. I have a few questions about the process. I will write more about my specific problems soon, also. Any help would be greatly appreciated
#341 of 370 Re: 2010 Prius Breaking/Acceleration Problems [lovedove41]
Jun 19, 2012 (2:56 pm)
I went through New York's Lemon Law arbitration back in 2010 shortly after the recall and lost my case, primarily due to the arbitrator who was completely incompetent. I too had my car "fixed" but still experience the braking issue when I brake over a bump, manhole cover, etc. It's hard to replicate, especially during an arbitration case. I would check out the latest information on this issue on the NHTSA Web site to see what others have continued to report on this issue. But I would say it's going to be a longshot to win your arbitration despite your continued concern about the safety. What I have come to learn is that most cars have recallable issues and it's just a matter of how well a company addresses it.
#342 of 370 Re: 2010 Prius Breaking/Acceleration Problems [lovedove41]
Jun 19, 2012 (6:03 pm)
I was lucky, I guess! A few months after getting my Prius fixed after my off road event, a huge 4x4 pick up ran right over the little car. The driver never even saw me sitting behind him. The car was totaled, and I was okay except for a few bumps and bruises. I am just thankful to be rid of that car and to still be alive. It was a "death trap!". Good luck! My insurance company is still involved in a suit against Toyota! Go out and buy
an American made car! Support your country and be safe!
#343 of 370 Re: 2010 Prius Breaking/Acceleration Problems [cgolliher]
Jun 20, 2012 (5:49 am)
The car is obviously NOT a "death trap" since you obviously SURVIVED!