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New M35/M45 Owners - Give Us Your Report!

103 messages,  Last post on Jun 18, 2008 at 12:28 PM

You are in the Infiniti M35/M45 Forum. Your Hosts are pat & karens

What is this discussion about? Infiniti M35, Infiniti M45, Sedan

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#74 of 103 Re: New M35/M45 Owners - Give Us Your Report! [pat] by jackie12 Mar 24, 2007 (8:04 pm)
Replying to: pat (Jul 15, 2006 10:12 am) I purchased a 2007 M35 in December. Having driven it now for 2-1/2 months, I feel I know it well enough to comment on it. I have read the shortcomings of the '06 model and thought that all or some of them would have been fixed for the model year '07. Not so. In all, I am pleased with the car and feel it is worth the money, but here is a list of what I feel could be improved. 1.) The nav system has '05 maps, 2.) the cabin is a noisy due to road noise, 3.) the driver's side door seal (on the body) has torn, 4.)the trunk is hard to close, you have to slam it, 5.) the fuel filler opening causes the auto-shut off on the pump nozzle to shut off prematurely, once I was splashed with fuel. as I said, Overall I am pleased with the car. It provides a wonderful level of luxury. Replies to this message: ghstudio (Apr 02, 2007 4:45 am)
#75 of 103 I am Extremely disappointed i with my M45 by linda9286 Mar 25, 2007 (6:42 am)
I have had an Infiniti 2006 M45(sports package)for several months. I have taken it repeatedly to the dealership here in Jackson, Ms. and the major issues with the car have not been addressed. The car's navigation system, I am told, does not recognize female voices and the blue tooth has an an issue with feedback and has to be disconnected immediately upon answering the phone. There is LOTS of wind noise when driving. I am told this is RUSH noise and it is what it is. The under carriage of the car sounds like metal on metal(heads turn if the road is a bit bumpy). I am told this is the suspension of the M45 and that is the way it is suppose to be also. I have called Infiniti consumer affairs and was told that the dealership says that the car is performing normally and therefore I have no problems. I have never driven a car that was so noisy and inferior in my 39 years of adulthood and I can not believe the ATTITUDES of the representatives of Infiniti.
#76 of 103 Re: 2006 M35 or M45 -- Need advice! [vanhalenabe] by linda9286 Mar 25, 2007 (6:48 am)
Replying to: vanhalenabe (Mar 02, 2007 8:03 pm) I have a M45 2006 and am very displeased with it. There are very few of these where I live and wished there had been someone to advise me before my purchase.
#77 of 103 Re: 2007 M35X 2 Month Report [tmiele104] by linda9286 Mar 25, 2007 (7:03 am)
Replying to: tmiele104 (Mar 08, 2007 2:58 pm) I have a M45 2006 and live in the South, Jackson, Ms. area to be exact. The Infiniti dealership here is pathetic. All I hear concerning my issues with this car are excuses. I have never had this problem with any other vehicle and service. If there was another dealership around I would go there. I would sell the car but who would buy this high ticketed inferior product. I was elated(sorry) to hear someone else was also having a problem with their Infiniti. Replies to this message: knowspinzone (Mar 27, 2007 5:47 pm) linda9286 (Apr 01, 2007 9:10 am) veritas7 (Apr 12, 2007 11:43 am)
#78 of 103 Re: 2007 M35X 2 Month Report [linda9286] by knowspinzone Mar 27, 2007 (5:47 pm)
Replying to: linda9286 (Mar 25, 2007 7:03 am) Linda, you need to escalate your issues well beyond the dealership. Send a letter or email to Infiniti USA and explain your problems succinctly and unemotionally (that is not a sexist statement, we all tend to get emotional dealing with such issues). Give them your phone number and ask to be called to discuss this further. Trust me, you will get a response from someone who can expedite a remedy for your problems. Replies to this message: linda9286 (Apr 01, 2007 9:10 am)
#79 of 103 Re: messages 77 & 78 by kelper2 Mar 27, 2007 (6:15 pm)
Linda, I wish you luck. I'm in Canada and have owned Infiniti's for over 17 years. My M35x problem has frustrated me so much with the Company and it's lack of care for it's owners over fundamental safety issues I've vowed to never buy another one of their cars again. My experience (many telephone calls, etc.) is that they simply are not responsive to the concerns of their customers - period. Replies to this message: linda9286 (Apr 01, 2007 9:20 am)
#80 of 103 Re: 2007 M35X 2 Month Report [knowspinzone] by linda9286 Apr 01, 2007 (9:10 am)
Replying to: knowspinzone (Mar 27, 2007 5:47 pm) This past week a rep from Infiniti was in Jackson, Ms. and looked at my car. The problem with the blue tooth was validated (they are working on the issue?) and the other problems were said to be characteristic of the vehicle. To have a car that literally sounds like the underneath is falling apart and the doors not shut is extremely disturbing and obviously Infiniti chooses not to address. Believe me I have not given up and have contacted the attorney general's office here. Do you know the email address or address for Infiniti? Thanks for your comment.
#81 of 103 Re: messages 77 & 78 [kelper2] by linda9286 Apr 01, 2007 (9:20 am)
Replying to: kelper2 (Mar 27, 2007 6:15 pm) I am afraid you are correct. I have never owned an Infiniti and can promise you I never will purchase one again. NEVER have I dealt with a dealership or company that refuses to place customer satisfaction first. I drove Lexus prior to this purchase and thought they were comparable. Boy was I mistaken. Thanks for taking the time to share your experience.
#82 of 103 Re: New M35/M45 Owners - Give Us Your Report! [jackie12] by ghstudio Apr 02, 2007 (4:45 am)
Replying to: jackie12 (Mar 24, 2007 8:04 pm) jackie12...I can comment on most of your problems.   I had a problem with my M35 trunk not closing, likely the same one you have. I just could not close it without slamming it down multiple times. After trying to adjust it using the knobs on either side of the trunk lid, the dealer agreed to replace the locking mechanism. Now my trunk works perfectly. Push your dealer to change the locking mechanism.   Most all Nav systems have old maps and it's rarely worth buying the updates. I'm in real estate and my 06 M35 maps don't show roads built in 2001.   Finally, the fueling problem. I too have the fuel pump cut off before the tank is filled. Inevitably, I am pumping at a station that has the pumps set to pump fast. Now the car should handle it...but for some reason it doesn't. Some have suggested that there is a flap at the bottom of the filler pipe that closes too easily. The solution is to pump the gas a little slower...annoying, but it works.   linda9286: The Infiniti Bluetooth does have some adjustments (in the service menus)....first, the dealer can adjust/test the microphone sensitivity...and second, there are high/medium/low settings. The fundamental cause of feedback is either volume being too high or microphone sensitivity being too high. You may have the playback volume set too high and you can adjust that yourself....establish a call and quickly turn the volume down using the radio volume knob (note: the radio knob will change the playback volume of bluetooth, but only when you have established a call. If you turn the volume all the way down and you still have feedback....there is a problem on your car that infiniti must fix. If you want to fix it yourself, you probably can solve the problem by changing the bluetooth phone (different brand/model). Tell us which phone you are using....some work better than others.
#83 of 103 Comments after 6 months by dano4 Apr 11, 2007 (10:28 am)
My previous car was a 2005 Acura RL. I am very pleased with my 2007 Infiniti M35x and won't focus on all of the favorable things as they are too numerous to list. I have had no warranty repairs or maintenance issues in the first 6 months/6500 miles. Here are my suggestions for improvement:   1) Better gas mileage. I average 22mpg at 75-80 mph. The mileage is about 6 mpg lower than my Acura and is largely due to the very close gearing and low 5th speed. When I first got the car, I honestly thought it was stuck in 4th gear! At 80mph, revs are well over 3000. The M definitely needs a 6-7 speed or a CVT.   2) Less engine noise on highway-a byproduct of low 5th gear. I've largely gotten used to it.   3) Improvements in NAV system. My Acura listed many more potential destinations at one time (restaurants, hotels, etc,) and provided addresses and phone numbers for each. The Honda NAV system is superior except for a multitude of highly annoying "lawyer warnings". Replies to this message: tayl0rd (Apr 11, 2007 11:48 am)

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