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Lexus IS Squeaks and Rattles

52 messages,  Last post on May 02, 2009 at 7:26 PM

You are in the Lexus IS Forum. Your Hosts are pat & karens

What is this discussion about? Lexus IS 350, Lexus IS 250, Lexus IS 300, Sedan


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#43 of 52
Dash board squeek and rattle by yoosa
Feb 22, 2008 (1:09 pm)
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We have an IS250 2007. The dashboard and front air vents rattled since we received the car. We have brought it to the dealer 4 times. Finally, the dealer kept the car for 3 WEEKS. We didn't care that much because they gave us a loaner lexus. Finally, the squeeks and rattles seem to be GONE. My advice would be to keep after them, because, as another poster said, you don't need to own a rattletrap! We are in Southern California.
#44 of 52
Dash Board Rattle and Squeaks Resolved... by cklho818
Apr 16, 2008 (9:53 pm)
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I noticed the rattles and squeaks 3 days ago. Took my car in to the dealer on the next day, this past Monday. They fixed it over night and the noise is gone after they've put in extra insulation. Great service from Lexus of Pleasanton. However, seems like they've put some scratches around the dashboard area when they took out the parts and the air vent on the passenger cannot open all the way. A plastic cover underneath the glove compartment is not fasten entirely. I am taking it back this weekend to have them check that out and fix them accordingly. Heard they might be able to touch up on scratches inside the car so we'll see.
#45 of 52
More Squeeks and Rattles by gordongj
Mar 01, 2009 (6:14 am)
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When ihit the 12,000 miles mark on the odometer, I started experiencing squeeks & rattles, mainly in the centre vent and navi screen area, but also the dash area in front of the passenger. I can put up with the passenger side squeeks, but the ones in the center vent area is driving me crazy. I certainly did not expect this of a Lexus. Never experienced this with the 5 Honda Accords I had prior to purchasing the Lexus. Certainly looking like this is my first and last Lexus. I have a service appointment next week and I will bring this matter to their attention, however I certainly am not expecting any resolution.
#46 of 52
Re: More Squeeks and Rattles [gordongj] by ajmtbm
Mar 01, 2009 (12:39 pm)
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Replying to: gordongj (Mar 01, 2009 6:14 am)

I had good luck with having rattles fixed. all 4 times i have had the vehicle in for normal maintenance i have reported, and they have fixed, one or more. there are some TSB's covering some known problems, if you can have a tech ride with you and point out what you hear and make sure they hear it to you will probably have better luck.
 
i was also surprised at how many squeaks and rattles from a lexus. i am more than a little disappointed.
#47 of 52
Piston miss fire/engine lights on/shaking by sowku
Mar 10, 2009 (1:07 pm)
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Longo lexus got my car for 2 weeks and they couldn't determine how to fix it, and they replaced the parts, and it came back again. it's a horrible issue, but they don't know how to fix it. IS sux. i would never buy a lexus again.
#48 of 52
Squeeks & Rattles by gordongj
Mar 28, 2009 (3:05 am)
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Well, I have to say that the rattles in the dash were getting so bad, I was considering getting rid of the IS. However, I took it to the Lexus delaership and low and behold, they got the rattles out! Rattles were in/ around the centre dash speaker. I a mnow liking this car all over again.
#49 of 52
Re: Rattling noise on IS350 [ajmtbm] by tylerb2
Apr 28, 2009 (7:43 pm)
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Replying to: ajmtbm (Nov 19, 2007 1:25 pm)

Do you have any documentation regarding the TSB? The nearby dealer seems not to know, or acknowledge these until Lexus has a mandatory mailing.
#50 of 52
Re: Rattling noise on IS350 [tylerb2] by gordongj
Apr 29, 2009 (11:49 am)
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Replying to: tylerb2 (Apr 28, 2009 7:43 pm)

I don't have a TSB on the rattle. The rattle on my IS was the speaker on the centre of the dash. They put in more insuulatino and that fixed it. I just took it in for service and they eliminated the rattke under warranty. However there is an Open Campaign # 9LA which relate to the fuel delivery pipes. My car is going in tomorrow to have this done.
#51 of 52
Re: Rattling noise on IS350 [tylerb2] by Mr_Shiftright HOST
Apr 29, 2009 (2:11 pm)
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Replying to: tylerb2 (Apr 28, 2009 7:43 pm)

L-SB-0044-08
 
July 30, 2008
 
Instrument Panel Rattle
Service Category
Vehicle Interior
 
Section
Interior Panels/Trim
 
Market
USA
 
This relates to 2006-2007 cars only, with VIN #s preceding the following
 
JTHBE262782013115
 
OR
 
JTHBE 262785017387
#52 of 52
Re: Rattling noise on IS350 [Mr_Shiftright] by tylerb2
May 02, 2009 (7:26 pm)
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Replying to: Mr_Shiftright (Apr 29, 2009 2:11 pm)

That would be mine. Thanks very much for the information. It seems you need to almost recite the problem to the dealer word-for-word as written in the service bulletin, but without mentioning the bulletin itself, to activate a fix.
 
TB2

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