- #2 of 52
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Stuttering/Missing
by mkkid
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Feb 20, 2006 (11:28 am)
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Since day one (now got 8000 miles) I often get a stuttering or engine miss feeling at steady 30-40 mph. This problem isn't constant, but it does bother me. Anyone else experience this?
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- #3 of 52
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Re: Stuttering/Missing [mkkid]
by lexus400
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Mar 15, 2006 (5:58 pm)
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Replying to: mkkid (Feb 20, 2006 11:28 am)
I had this problem with less than 1000 miles and returned to dealer. They test drove the car and said that if many others were having this problem they would work on solution via software reconfiguration. At 5000 miles, the service manager, district manager, dealer tech have all driven and MAYBE admit that there is a problem. They finally called engineers and said that there is a patch coming out-strange that I am the only one who MAYBE feels it but they are working as we speak on a patch. My issue is a stuttering/pulsing at 37-42 mph and I find it quite annoying. They have asked me to wait and see if the issue is resolved via software fix. Don't know what choice I have now after spending 52,000K on this car and hoping that it would have great gas mileage-which is not close to quote-and feeling good about the hybrid aspects for the economy on my pocket and the environmental impact that I would be contributing to with this purchase. I would love to know if others are having this issue. They are saying that some people are more sensitive than others so I would love to hear from you if you are having the same issue.
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- #4 of 52
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Re: Stuttering/Missing [lexus400]
by mkkid
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Mar 22, 2006 (11:00 am)
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Replying to: lexus400 (Mar 15, 2006 5:58 pm)
There's some degree of comfort knowing "others" experience this problem. I've simply "put up with it" but with your info, will push my dealer into action (if that's possible.)
Mine is a problem that occurs in same speed range as yours and probably happens 30-40 percent of time time. None of the gauges (mpg, etc) show any corresponding "fluttering" when the engine pulsing happens.
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- #5 of 52
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Re: Stuttering/Missing [lexus400]
by mkkid
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Apr 04, 2006 (10:03 am)
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Replying to: lexus400 (Mar 15, 2006 5:58 pm)
Following up on my previous response to you, I first called Lexus tech support people to see if any service bulletins, etc. had come out on this stuttering problem. They could find NOTHING. Then I called my Lexus dealer service expert and he had no idea what I was describing much less a solution offering only to do a "road test."
If you ever find a solution, pls respond.
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- #6 of 52
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Re: Stuttering/Missing [mkkid]
by lexus400
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Apr 04, 2006 (4:23 pm)
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Replying to: mkkid (Apr 04, 2006 10:03 am)
As of now they are calling it a nibble and say that they are in the process of a computer patch that will fix the issue. After driving my car 500 miles, I was sure that it was a tire issue. They assured me that it was not. The service man said that he felt the pulsing. Later I had to return for the service manager to test drive-he couldn't feel it he said. Later I had to return to have the district manager drive it. He said that he couldn't feel it, and said that I was the only one with the issue. Yet I then heard that they had a lady with the same issue in several hours earlier-different speed-and then he said that they were working on a computer patch to address this issue. Why would they be working on it and have it due end of April if I am the only one with the issue? I am hopeful that it will resolve the issue-I know can tell you exactly when I hit 37-42 without looking at the speedometer and now realize how often I drive in that range.
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- #7 of 52
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Re: Stuttering/Missing [lexus400]
by runerider
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Apr 04, 2006 (5:09 pm)
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Replying to: lexus400 (Apr 04, 2006 4:23 pm)
You would be interested to know that when I picked up my Rx I almost turned around and gave it back because the "nibbling" was so profound. At times I don't feel it. Let me know if there's a fix.
Thanks
Garrett
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- #8 of 52
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Re: Stuttering/Missing [lexus400]
by wth18359
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Apr 06, 2006 (7:26 am)
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Replying to: lexus400 (Apr 04, 2006 4:23 pm)
I'm glad (well, not really) to hear that someone else is experiencing a similar problem. I'm feeling what I would call a vibration at 42-45 MPH. I first thought it was tires, but after having them balanced, then installing winter tires, I'm convinced it is something else. It comes and goes. I almost always feel it when the engine is cold, and usually under light acceleration. There is no indication of anything odd on the display, such as quick switching from battery to ICE. The dealer has tried to find the problem twice, and they can't really feel it, let alone find it. I'm giving the dealer one more change to figure it out, then I'm calling Lexus.
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- #9 of 52
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Re: Stuttering/Missing [mkkid]
by lexus400
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Jun 12, 2006 (1:26 pm)
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Replying to: mkkid (Feb 20, 2006 11:28 am)
Are you still experiencing this issue. I have really been run around at my local dealer and Lexus customer care. At first this is a new problem, then I am the only person having this problem-then there is a fix in the works-interesting if I am the only one with the issue-or is a fix in the works. Since 500 miles I have been reporting the issue, I now have 10,000 miles and feel like I am being shaken to pieces between 37-42 mph. I am now onto the National Center of Dispute-and can't get the guy to even return my calls. For +$55,000 by the time that I added on all of the extras-I feel that I have a lemon or a car that wasn't ready for release. I have waitied now 4 months for the next month there will be a fix, now mid June according to the dealer, mid August according to Lexus. Anyone else with these issues-any fixes that have worked-any other proposed fixes????
Thanks
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- #10 of 52
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Re: Stuttering/Missing [lexus400]
by gagrice
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Jun 12, 2006 (4:15 pm)
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Replying to: lexus400 (Jun 12, 2006 1:26 pm)
I am being shaken to pieces between 37-42 mph
That sounds bad. Most of our surface streets are 35-40 MPH. Does your state have a Lemon Law. If you have all the dates you were at the dealer I would try to invoke the law. They may be trying to jack you around till the warranty expires. I would get a signed statement each time you take it in, stating they are working on the problem. Keep us posted.
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- #11 of 52
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Re: Stuttering/Missing [gagrice]
by lexus400
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Jun 12, 2006 (5:23 pm)
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Replying to: gagrice (Jun 12, 2006 4:15 pm)
Thanks, I even told them that I was going to come into the service center every week. The manager asked why I would do that-I said that there was some law called a lemon law where I had to be in for something like 3 visits with them unable to fix the car. He flat out told me that I could tell them that and that they would just say that they couldn't duplicate the problem. I really fell like they are playing cat and mouse with me. My husband was ready to buy a new Lexus, and that has certainly been put on hold or maybe even out of the question. Thanks for the advice. I am trying to move on with the National Center for disputes but the guy that is supposed to return a call within 24 hours won't respond either. Guess next time I should buy a hunk of junk then I will expect a hunk of junk.
Thanks for your response and I will keep you all posted.
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