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Hyundai Azera Service

452 messages,  Last post on Jul 15, 2009 at 3:08 PM

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What is this discussion about? Hyundai Azera, Fuel System, Engine, Fuel System, Oil, Sedan

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#423 of 452 Re: Service charge. [lightfootfl] by cdmuile Apr 01, 2008 (4:56 pm)
Replying to: lightfootfl (Mar 29, 2008 7:27 pm) Upon further reflection and reading other forums, the term I should have used is "Must do better."
#424 of 452 Routine Maintenance by jkoleh Apr 16, 2008 (6:41 am)
See my post #420---Took Azera in yesterday for 7,500 mile service--I had copied maintenance chart from owners manual and highlighted those services rneeded at 7,500 miles ( about half of the number listed on the dealer's recommended list). The sevice manager looked at my copied chart and said "where'd you get this, I haven't seen that before.) I gently let him know it was from the owner's materials.   As it turned out, for them to do what I wanted done would have cost $50 more to do half the number of inspections, etc. than on their 'padded' list of items. When I asked why I should pay $50 more for them to do half the work, the anwswer was 'its a package'. A similar non-answer was given for the substantially increased cost of the 15,000 mile service over the 7,500 mile service for only 4 more servie items and $79 vs $199.   I've about given up on these turkeys. This discussion might be titled Hyundai Azera Service ( Not)   Anyone know a good Hyundai service department in Minneapolis/St. Paul?? Replies to this message: allmet33 (Apr 16, 2008 7:13 am) carolinabob (Apr 16, 2008 7:24 am)
#425 of 452 Re: Service charge. [harrytdd] by carolinabob Apr 16, 2008 (7:11 am)
Replying to: harrytdd (Mar 20, 2008 8:00 am) Call the Hyundai Call Center and tell them what happened.   The local dealer replaced my shocks because I said I heard a noise, the ride was rough and the TSB said it could be done. No questions asked and no need for regional SM to look at it.    The improvement was not that great so I had the local SM look at it and he set up an appointment for the regional SM to check it. We all went for a ride and they said nothing else can be done since the struts were already replaced.   There was NO charge for any of this.
#426 of 452 Re: Routine Maintenance [jkoleh] by allmet33 Apr 16, 2008 (7:13 am)
Replying to: jkoleh (Apr 16, 2008 6:41 am) I guess the one you deal with is all about the money. When I took my '02 Sonata in for spark plug replacement, the service manager told me that I can save money if I went and got my own plugs. They were using champion plugs and charging me like $8/plug. I went to AutoZone and picked up a set of 6 plugs for under $2/plug. When I got the plugs changed, they only charged me the labor rate. They could have made me buy their plugs, but I guess their interest is in keeping me happy.   Sorry to hear of your experience.
#427 of 452 Re: Service charge. [harrytdd] by carolinabob Apr 16, 2008 (7:19 am)
Replying to: harrytdd (Mar 28, 2008 7:25 am) Anderson SC Ford dealer charges the same; also $80 to hook to the computer when the check engine light comes on.
#428 of 452 Re: Routine Maintenance [jkoleh] by carolinabob Apr 16, 2008 (7:24 am)
Replying to: jkoleh (Apr 16, 2008 6:41 am) Haven't had this problem with my dealer, but I know the Toyota and Ford dealers both have a separate list of recommended services which cost 2-3 times as much as what the owner's manual calls for.   I only get what the owner's manual calls for and this keeps it in warranty and never had a problem with my cars in the past.
#429 of 452 Spark Plug Check at 7500 Service by lapasada Sep 09, 2008 (1:42 pm)
I drive a 2007 Azera Limited. My Service Manual list a spark plug check in the 7500 mile service column. I question this procedure. I can't even imagine needing plugs checked this early in a new car. Anybody questioned this requirement with their service department? Replies to this message: richardcot (Sep 09, 2008 6:11 pm) allmet33 (Sep 10, 2008 5:34 am) tonycd (Sep 10, 2008 10:03 am) allmet33 (Sep 10, 2008 10:18 am) jprrtx (Nov 10, 2008 9:51 am) and 1 more...
#430 of 452 Re: Spark Plug Check at 7500 Service [lapasada] by richardcot Sep 09, 2008 (6:11 pm)
Replying to: lapasada (Sep 09, 2008 1:42 pm) The owners manual I downloaded from hyundai shows the spark plugs should be replaced at 97500 miles. Replies to this message: allmet33 (Sep 10, 2008 5:34 am)
#431 of 452 Re: Spark Plug Check at 7500 Service [richardcot] by allmet33 Sep 10, 2008 (5:34 am)
Replying to: richardcot (Sep 09, 2008 6:11 pm) When I had my '02 Sonata, I didn't replace the spark plugs until I got the timing belt done at 90K miles, the dealer said they don't need to be done until 100K (close enough to 97500). If you do a LOT of city driving, then maybe you would consider doing it a bit sooner, but one way to keep the plugs clean is to get on the highway and cruise at highway speeds for about an hour.
#432 of 452 Re: Spark Plug Check at 7500 Service [lapasada] by tonycd Sep 10, 2008 (10:03 am)
Replying to: lapasada (Sep 09, 2008 1:42 pm) Check again and see whether that was really the service manual.   Many dealers package a bogus one in with the real one. The decorative design of the pages makes it look "official," but it lists all kinds of bogus services the real manual never calls for. Telltale tip-offs: check hood latch, check lubrication of door hinges. Replies to this message: allmet33 (Sep 10, 2008 10:18 am) jprrtx (Nov 10, 2008 9:51 am) allmet33 (Nov 10, 2008 10:20 am)

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