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Hyundai Azera Service

452 messages,  Last post on Jul 15, 2009 at 3:08 PM

You are in the Hyundai Azera Forum. Your Hosts are pat & karens

What is this discussion about? Hyundai Azera, Fuel System, Engine, Fuel System, Oil, Sedan


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#413 of 452
Re: Too much oil? [richardcot] by cdmuile
Mar 22, 2008 (4:40 pm)
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Replying to: richardcot (Mar 22, 2008 11:43 am)

Good question. Don't know but I would rather have it half a quart low than half a quart over spec. Make sure you're measuring correctly......on level surface, dipstick not missing a part, etc.
#414 of 452
Re: Too much oil? [richardcot] by jaymagic
Mar 23, 2008 (2:53 am)
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Replying to: richardcot (Mar 22, 2008 11:43 am)

A good question. I also bring my own synthetic and let the dealer change the oil. I have gotten back anywhere from a third to a half a quart, but the dipstick is right on. I would probably go back and have them take it to the correct level on their dime.
#415 of 452
Re: Too much oil? [cdmuile] by hjc1
Mar 23, 2008 (7:55 am)
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Replying to: cdmuile (Mar 22, 2008 4:40 pm)

I have been changing oil & filter on my 07 since new using 6 quarts.
The dip stick shows at the correct level. The first time I used the 5.5 quart fill I had to add more oil to get the dip stick to show proper level. Several Azera forums also said they use 6 quarts .
#416 of 452
Re: Service charge. [allmet33] by harrytdd
Mar 28, 2008 (7:25 am)
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Replying to: allmet33 (Mar 20, 2008 8:07 am)

I called Hyundai of America and was told that dealers may charge a "diagnostic fee" and will waive the fee if it is found that the problem is solved under the warranty. I.E. .if your complaint is not found and solved, YOU will be charged. What kind of a bumper-to-bumper warranty is that? I was also told that this policy is not universal among their dealers. BTW I am not going back to San Leandro Hyundai.
#417 of 452
Re: Service charge. [harrytdd] by allmet33
Mar 28, 2008 (8:15 am)
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Replying to: harrytdd (Mar 28, 2008 7:25 am)

That really sucks! However, they are right about it not being universal policy...the two dealers I go to for anything about my Azera (and previous '02 Sonata) don't charge for just looking at the car. I guess some dealers will try and get money from someone at any cost!
 
The problem is...Hyundai Corp needs to step in and create universal policies so that owners everywhere can expect the same thing (to a degree). I think if Hyundai Corp had more dealings in their dealership affairs...service would get better across the board. Fortunately, there are some dealers that understand true top notch customer service and make ownership a wonderful experience.
 
Good luck with your next dealer!
#418 of 452
Re: Service charge. [allmet33] by cdmuile
Mar 28, 2008 (5:35 pm)
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Replying to: allmet33 (Mar 28, 2008 8:15 am)

I couldn't agree more. Although I've had only one problem with my 06 Azzie(chipping on the steering wheel) the dealer never seems sure how to handle the problem. With my trade-in, a 5year old Jaguar, the dealer never failed to just fix the car. No calls to corporate, no documentation issues, no questions, the Jag dealer just fixed it......no charge. This is a very important item to me.That single experience would give me pause when considering the Genesis. Hyundai can do better.
#419 of 452
Re: Service charge. [cdmuile] by lightfootfl
Mar 29, 2008 (7:27 pm)
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Replying to: cdmuile (Mar 28, 2008 5:35 pm)

Might I suggest Hyundai "SHOULD DO BETTER" , sted of can do better.
my 2 cents.
van
#420 of 452
Maintenance Service by jkoleh
Mar 31, 2008 (11:54 am)
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When I bought my Azera Ltd ( October, 07) I asked the service department for their list of recommended maintenance services and costs. They provided a list of services for 7,500, 15,000, 30,000, and 60,000 miles.
 
In looking at this information more closely ( 7,500 service interval is approaching) I noticed something curious.
 
There are 30 service items and inspections recommended at 7,500 miles, four of which refer to manual transmissions, and two of which refer to drum rear brakes–neither applicable in my case. The cost of the 7,500 mile inspection is $80.00

The 15,00 mile service includes exactly the same 30 items as the 7,500 mile service, plus 5 others, which include:
 
1. Replace air cleaner element
2. Inspect auto transmission fluid level and filter
3. Inspect cabin HEPA filter
4.Inspect rear differential for leakage
5. Inspect transfer case for leakage ( not applicable)
 
The cost for the 15,000 mile service is $199.00, which seems to make the additional items 1-4 very expensive. I’m looking forward to hearing their explanation for this.
#421 of 452
Re: Maintenance Service [jkoleh] by richardcot
Mar 31, 2008 (4:23 pm)
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Replying to: jkoleh (Mar 31, 2008 11:54 am)

Thats a lot of money considering you can do some of those yourself in a matter of minutes. Thats what I do. Don't know what they mean by inspect rear differential for leakage. Azera is front wheel drive and does not have a rear differential.
#422 of 452
Re: Maintenance Service [jkoleh] by allmet33
Apr 01, 2008 (5:54 am)
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Replying to: jkoleh (Mar 31, 2008 11:54 am)

I would have to agree with Richardcot...paying $80 just for a visual inspection of some things sounds like a waste of money.

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