Last post on Sep 02, 2011 at 6:40 PM
You are in the Hyundai Azera
What is this discussion about?
Hyundai Azera, Sedan
#707 of 720 Re: 2007 Azera limited - split in Dashbaord [specialknyc]
Aug 12, 2010 (7:07 am)
That is ridiculous. Hyundai SHOULD cover it! My 07 had a crack on the dash & it was replaced without question. I know others who have had their cracked dashboards also replaced without question. Early Azeras have a defective dashboard & Hyundai knows it.
Go to a different dealer & let us know how it goes. Also, file a complaint on NHTSA's website. If there are enough complaints, NHTSA might force Hyundai to issue a recall. Can't believe Hyundai not issuing a TSB on these.
If nothing else works, go to a small claims court. These big auto companies need to be taught a lesson.
#708 of 720 Re: 2007 Azera limited - split in Dashbaord [specialknyc]
Aug 12, 2010 (8:05 am)
You sure have a sorry dealer. Mine has a upper dash cover kept in their parts department just for the problem you have.
#709 of 720 Re: 2007 Azera limited - split in Dashbaord [SilverBullet00]
Aug 14, 2010 (9:17 am)
Definitely a bad dealer problem, it's covered under warranty with a TSB to that effect. Some dealers aren't happy doing warranty work as they feel they don't get properly reimbursed for it. That's not a dealer you want servicing your ride...
#710 of 720 Re: 2007 Azera limited - split in Dashbaord [specialknyc]
Aug 16, 2010 (4:56 pm)
I too have an '07 with all of the problems you describe. The split in the dash almost looks as if had been precut to add a speaker. There is no way this in "normal" and yet another problem Hyundai either can't or is unwilling to fix. I can live with the crack, but the suspension noise is driving me crazier than I already am.
#711 of 720 Re: 2007 Azera limited - split in Dashbaord [gamleged]
Aug 16, 2010 (5:54 pm)
What is the TSB number that you referred to in your reply. I am having a hard time trying to find it listed anywhere. Thanks.
#712 of 720 Re: 2007 Azera limited - split in Dashbaord [newguy6]
Aug 16, 2010 (7:48 pm)
If your dealer has any respect for a customer they will replace the dash board cover. We had ours done at 80000 miles without a hesitation. Just check the steering wheel when you get the car back as they have to tilt the wheel down and if not it will scratch the wood or leather part when they remove the cover.
Aug 22, 2010 (10:20 am)
I want to try and take this to another dealer, has anyone with the problem had any luck with any NYC dealerships? Also I am wondering since Hyundai themselves denied coverage will that be a problem if I find a dealer to actually cover it?
I still have not put a complaint in with the BBB, I really wonder will that accomplish anything other than waste my time.
#714 of 720 Re: 2007 Azera limited - split in Dashbaord [SilverBullet00]
Aug 22, 2010 (10:25 am)
Well. Evidently there isn't one. I don't have a copy on my computer file and I've looked through the current Hyundai ones and it's not there, so no TSB.
But there have been so many reports of this problem on the blogs, with dealers replacing the dash tops, it should be known to all dealers, so if one dealer gives you scat about it, try another dealer...
#715 of 720 Re: Dealers... [specialknyc]
Aug 22, 2010 (9:30 pm)
This is a well known problem with Azera's. Tell them it's a GENERIC problem with Azera's. Maybe that will get their attention. My neigbor and I both had the dash boards replaced due to "cracking". The way I understand it that during the dash board manufacturing process they cut it to deep and prone to CRACKING. Good luck.
#716 of 720 Cover Falls Off From Undercarriage
May 11, 2011 (9:17 am)
In August of 2010, a loud noise at 70 MPH that sounded like something was being dragged beneath my 2007 Azera. A plastic cover about 5 feet long became partially unattached on the passenger side and was dragging on pavement. Then in April 2011, repeat performance with cover on left side. Forget the fearful sound, replacement cost under $50 by dealer.