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New Hyundai Azera Owners Experiences

720 messages,  Last post on Sep 02, 2011 at 7:40 PM

You are in the Hyundai Azera Forum.

What is this discussion about? Hyundai Azera, Sedan

Messages Page 1 of 72

#2 of 720 Azera owner experience. by cars10

Mar 04, 2006 (6:45 am)

I have 1,200 miles on my Azera. I just wanted to put a post on the forum to let people know about my experience with the car. I have had no problems with the car. The doors automatically lock when the car is put into gear. The outside mirrors do not tilt down when put in reverse like the XG350L did. I have not noticed the volume changing on the radio but the radio and sound system is excellent. The driver seat does not move back on exit but since I have the ultimate package the steering wheel automatically retracts so exit is easy. I like the rain sensing wipers. When the wipers are set on automatic, the wipers will change wiper speed based on the amount of rain it senses on the windshield. The automatic rain sensing wipers eliminate the need to: When you have a very light rain and putting the wipers on intermittent wipes a not wet enough wet windshield, so you need to manually put the wipers on every couple of minutes to clear the windshield. You will need to get a pass code for the immobilizer from the service department. The immobilizer will prevent the car from starting if someone tries to steal the car. The pass code will allow you to start the car in an emergency if the car was immobilized. The code is entered by turning the ignition key by a predetermined number of times to enter the numeric pass code. This pass code is unique to each Azera. Obviously, I have not tested this feature. The ride is smooth and the power is smooth and plentiful. So far, I am really happy with the car. The sales people have been very helpful. My only concern is that the service people have not been trained on the Azera, so when you ask about Azera features you get blank stares and shoot from the hip responses. I am hoping that the service issue gets resolved quickly. I wish there was a place where you can get service questions answered outside of the local dealership. I hope this information is helpful to you who are making a decision about buying Azera, and I would like others to post their experiences so we could all share our Azera experiences.

#3 of 720 Re: Azera owner experience. [cars10] by floridabob1

Mar 04, 2006 (7:25 am)

Replying to: cars10 (Mar 04, 2006 6:45 am)
The dealer can easily set your seat to move about 3/4 back when you turn off key, along with the wheel tilting upward.
It took dealer less than 10 minutes to reprogram this function.( no charge)
At same time they will set auto door lock to your desired setting. Those options include, no lock, lock when ignition on, or when speed approaches 8 mph.

#4 of 720 Re: Azera owner experience. [floridabob1] by cars10

Mar 04, 2006 (8:23 am)

Replying to: floridabob1 (Mar 04, 2006 7:25 am)
Thanks for the response from floridabob1. I did pick up the information about the seat from the forum, but on my XG350L, the only problems I had where caused by the seat moving back on exit. On the XG350L, I had the air bag light come on twice caused by the routing of the wires under the seat snagging due to seat movement and a switch and the seat motor going bad. I do not have any problem on exit from the car because the steering wheel retracts so I did not pursue setting the seat moving back on exit. I know this would be a big deal with my service people at the dealer because of the lack of knowledge of the car. The same would be true if I went to the service people about the automatic door locks. Again, I like the doors locking when the car is put into gear so I did not pursue that function with the service department. There is a lack of knowledge of the car with the service department. Unfortunately, Hyundai did not require the service people to be up to snuff before they began to sell the car. The good thing is that I have not had any problems with the car. Service is certainly an area where you should ask questions before purchasing a car. There seems to be a disconnect between sales and service at my dealer. For example, I still need to resolve what the requirement is for the frequency of oil changes. The service manager just shoots from the hip, and said the oil needs to be changed every 3K miles or you void your warranty. I have no confidence that that really applies to the Azera because the users manual states oil should be changed every 7K miles. Even though I was aware of the lack of service knowledge, I took a chance and bought the car anyway, and I am hoping that they get trained on the Azera in the near future.

#5 of 720 Re: Azera owner experience. [cars10] by jim101

Mar 04, 2006 (8:53 am)

Replying to: cars10 (Mar 04, 2006 6:45 am)
Seems to be questions about programming...
Door lock activation options;
1. no lock
2. lock when key inserted
3. lock when put in gear
4. lock at 8 mph
EZ out options, activates when ignition is turned off
1. steering wheel 'in and up'
2. seat 3/4 back
Tilt mirrors down?
not sure if available or not, was on XG350L
Immobilizer pass code?
Why? immobilizer activates when key is removed and de-activates when key is inserted. What situation would require knowing the pass code sequence?
 
Service questions... www.hmaservice.com ... requires a sign in and password ... you do not need to be a dealer ... the Azera was not on the list, I selected Sonata and it worked

#6 of 720 Re: Azera owner experience. [jim101] by floridabob1

Mar 04, 2006 (11:10 am)

Replying to: jim101 (Mar 04, 2006 8:53 am)
Mirrors do NOT tilt down as Hyundai advertised nad put in owners manual. They claim they omitted feature for technical reasons. In my opinion, if enough owners complain about this ommission they will come up with fix.
The immobilizer locks out the ignition if the car has been tampered with(attempted break in). It will not run again unless the code is used. Even then it only operaters at 1/2 power until being reprogramed by dealer.
Complaints shoud be registered at www.hmaservice.com
They have a special team dealing only with Azera problems.
They also admit that the dealer service depts. have a lot to learn about the new model.
My local dealership has an incorrect computer version of the part catalogue.

#7 of 720 Re: Azera owner experience. [floridabob1] by cars10

Mar 08, 2006 (6:53 am)

Replying to: floridabob1 (Mar 04, 2006 11:10 am)
LIMP HOME MODE: After going the hmaservice.com, I found out that the dealer gave me the 6 digit pin code that the computer uses to learn the four digit pass code used by the user to limp home. In other words, I still do not have a pass code to get the car starter if the car was immobilized. I need to go to the service department and have them enter the a pass code that I want to use. This is another example of the service department not knowing the Azera.

#8 of 720 Took Delivery of My New Azera by jnd17

Jun 28, 2006 (7:56 am)

Hi All, after 17 weeks of waiting for my Black Limited Azera with Beige Interior I finally got it yesterday. First impressions is that I love the car. I am a detailing nut and just after getting it home I was giving it a quick detail and found a ding in the right rear quarter just over the wheel well. I am not a happy camper. I called the dealership and spoke with my salesman and I told him about the ding. I am now getting the BS that it was not like that when it left the dealership. After arguing I spoke with the Sales Manager and he has agreed to look at the car. I took it to my friends auto body shop just for some advice. He has suggested that maybe a Ding Doctor (repairs without repainting) can repair it if he can get at it from the back of the fender. But if the Ding Doctor can't fix it he also said that he would not have the dealership try and fix the ding and repaint. He feels that they would not paint the car properly. He said that to do it right the whole rear quarter and top of the doors to the windshield should be painted and cleared and he felt that they would not do that much of a repair. Time will tell. I am scheduled to pick up my registration in a few days and will see what happens at that time.

#9 of 720 Re: Took Delivery of My New Azera [jnd17] by ray_h1

Jun 29, 2006 (9:51 am)

Replying to: jnd17 (Jun 28, 2006 7:56 am)
Your first mistake was getting "Sales" involved in an issue that's really the purview of "Service". Your second mistake was getting all hot and bothered by what the moron told you. Just take your new car in and discuss the matter with the service manager. You're covered for these appearance blems for the first 12 mos./12,000 miles. Read your warranty supplement manual - it's the thin one that no one ever seems to bother opening - and take it along, with the page bookmarked, to show the service yahoo in case you get any static.

#10 of 720 Re: Took Delivery of My New Azera [ray_h1] by jnd17

Jun 29, 2006 (4:47 pm)

Replying to: ray_h1 (Jun 29, 2006 9:51 am)
Hi Ray, thank you for the reply. You are right I did deal with the wrong person concerning the ding. I will be taking the car in for the service manager to look at. My real concern is them fixing the ding. I had another New Car that this happened with and the repair was a nightmare. I am hoping that this is not going to be the case again. It's just upsetting after waiting so long (17 weeks) and now having to deal with this issue. Time will tell. Over all I love the car. Thanks again for the reply. JoeD

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