- #423 of 499
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Hating Nissan right now
by fedfuzz
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Jun 22, 2009 (1:28 pm)
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I have an '02 Nissan Altima with 130K miles. I've kept in well-maintained by the dealer, but I've been having some engine problems since Aug. 2008. I've taken it back to the dealer on 4 different occasions complaining of the same problem each time (sluggish when I try to accelerate and oil consumption). Each time they've charged me from $325-$1500 to fix something different. Now they are telling me that the catalytic converter failed and caused debris to be sucked into my engine and therefore scoring the inside. Is my only option to have the engine replaced? Nissan USA said that it was not their problem that they did not catch it in time...what a joke.
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- #424 of 499
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Re: Hating Nissan right now [fedfuzz]
by dmforce
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Jun 22, 2009 (1:47 pm)
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Replying to: fedfuzz (Jun 22, 2009 1:28 pm)
I would definitely try to deal with Nissan regarding an engine replacement. Since you have all the work documented with a dealer, Nissan just may side with you.
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- #425 of 499
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Re: Hating Nissan right now [dmforce]
by smoothride4me
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Jun 22, 2009 (3:35 pm)
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Replying to: dmforce (Jun 22, 2009 1:47 pm)
I had the same problem with my 02.. Nissan will not side with you.. Take my advice, You are S O L as they say it.. Get the engine or get another car, But whatever you do... Do not buy a Nissan ever again.. This is a very common problem that they ignore..
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- #426 of 499
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Re: Hating Nissan right now [fedfuzz]
by keilse
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Jun 23, 2009 (11:06 pm)
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Replying to: fedfuzz (Jun 22, 2009 1:28 pm)
Do you have a 3.5? That is EXACTLY what happened to me and it took me a year of badgering the shit out of Nissan North America Corporate in Tennessee to get any resolve. I think I still have the email and phone number of the person you need to talk to for help. Her name is Lanae. Let me know if you want it. If I were you I would get yourself a frigging lawyer (lemon law) and go at it that way. I HAVE A BRAND NEW ENGINE & CATS THAT WAS REPLACED BY NISSAN AND HAVE DRIVEN IT LESS THAN 8000 miles and I already have the SAME FRIGGIN' problem. I had 118,000 miles when my 1st engine literally seized up because the car had NO OIL in it because Nissan forgot to put it back in after replacing my catalytic converters for the 6th time. And they are the ones that did my oil change not 3 days prior to the engine failing. I was successful in getting Nissan to pay me $14,000 back which was $5000 more than the amount I spent on rental cars and fixing the same probs with the car OVER and OVER. I have another solution for you to avoid this in the future, (that is if you decide to get a new engine)...and it works, and is way cheaper than replacing the cats every other week. I did it in lieu of paying 2500 for all new cats only to have the same prob again. Change the exhaust headers. This will place your catalytic conv in a different position which means that it won't come apart internally like now. Tthe new headers will provide different style pipes that don't have a 3 inch pipe with a 90 degree bend that goes to less than 2 inches in width before it ever hits the resonator and muffler. I took off all my cats and hollowed out the pipes (my Nissan guy recommnded this to me on the QT because he knew the cars were LEMONS)replacing the whole pipe with the bend, including the resonator, with one that is 3 inches wide from end to end. My 3.5 gets better gas mileage than ever now, and burns NO OIL. I still need to replace my headers and put one cat back on, then I am SELLING THE P.O.S. You will also need to get the $5 or $10 02 sensor gizmo that prevents your service engine light coming on. Mine is on right now, but only because there are no cats, and because I need to buy the 02 gizmo. Good luck to you - let me know if you need that Nissan contact info so you can hound the shit out of them and maybe at least get an engine or some cash or both.
Good luck to you, Sara
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- #427 of 499
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Re: See other Nissan dealers [rondhol]
by keilse
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Jun 23, 2009 (11:08 pm)
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Replying to: rondhol (Jun 02, 2009 12:57 pm)
I took your advice about the replacing the headers and it's 10 times the car! Thanks!
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- #428 of 499
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Re: Hating Nissan right now [keilse]
by lmndbynissan
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Jun 26, 2009 (1:36 pm)
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Replying to: keilse (Jun 23, 2009 11:06 pm)
yeah, I traded in my nissan for a car that ran. In terms of book value I lost a lot of money. In terms of a car that actually works I came out way ahead. I now tell everyone I know that the average Nissan Employee has the integrity of a child molester and they are better with anything else. I relate my personal story with Nissan to everyone I know, especially when the conversation turns to cars. I am sure that over the course of my lifetime Nissan would have been much better off not screwing me out of 12k, but since this won't show up on any of their metrics they don't care. I do...and it's one of my goals in life to tell as many people as possible my story. Every time I talk someone out of purchasing a Nissan, I feel a personal victory.
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- #429 of 499
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Re: Hating Nissan right now [lmndbynissan]
by lmndbynissan
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Jun 26, 2009 (10:50 pm)
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Replying to: lmndbynissan (Jun 26, 2009 1:36 pm)
Wish I could delete that message. On occasion my anger at Nissan gets the better of me. Unfortunately this site doesn't let you delete your own posts..which is too bad.
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- #430 of 499
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Re: Hating Nissan right now [keilse]
by fedfuzz
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Jun 28, 2009 (5:37 am)
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Replying to: keilse (Jun 23, 2009 11:06 pm)
Keilse, I would certainly like to get that information. I've already spoken to someone at Nissan USA and they decided that it was not their fault, therefore, they will not be providing any assistance. I've already asked to get that in writing just in case I decide to pursue this legally.
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- #431 of 499
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Re: Hating Nissan right now [fedfuzz]
by keilse
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Jun 29, 2009 (12:12 pm)
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Replying to: fedfuzz (Jun 28, 2009 5:37 am)
fedfuzz...I have two names for you to contact...(Unfortunately, I am having problems finding the email addresses, but the names and proper addresses for mailing will also work.....)
Fred Standish - Director of Corporate Communications
Nissan North America, Inc
P.O. Box 685003
Franklin, TN 37067-5003
800-647-7261
Lanae Burton
Executive Specialist - (Works for Fred Standish)
I emailed Fred Standish directly and Lanae was the person that responded and was assigned my case from start to finish. I think my Dad may still have the email and phone numbers for these two, so let me check and I will shoot them to you. If you mail a letter to Fred, he will respond by having Ms. Burton contact you directly. The initial response will be a flat denial of all accountability, but the more tenacious and organized you are with documenting the facts of your case, diplomatically, you know non-threatening, other than the threat of legal action...the more they will want you gone so bad they will pay you. I got the first $8,000 on my own with Lanae's help, and then I got a Lemon Law Lawyer that got me the other $5,000. Nissan didn't even care that they had already paid me AND replaced my engine and cats on their dime...because they'd have had to pay me well over $80,000 if they had decided to go to court and lost...so another $5,000 was nothing. It took a year, and my Nissan sat, with the new engine and cats, parked the whole time, and I bought a Toyota instead. I will work on the email addresses and phone numbers for you but do keep me posted.
Good luck,
Sara
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- #432 of 499
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Re: 2002 Altima [keilse]
by casper17
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Jun 29, 2009 (6:45 pm)
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Replying to: keilse (Jun 02, 2009 11:37 am)
I'm having the same issue with my 2002 Altima. This the 2nd time I replaced this catalytic Convertor  . I replaced it in 2006 and now they telling me today, I need to replace it again along with a new engine. The total cost of this will be $3700. I'm so unsure if its worth fixing or just investing in a new car. I was looking over the blogs and people are having the same issues and after they fix it, more problems are occuring. I currently have 149k miles on my car and counting. What do you think?
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