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New Audi Q7 Owners Give us Your Report

78 messages,  Last post on Mar 29, 2009 at 12:02 PM

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#74 of 78 Squeak sounds from the brakes by dino2k Mar 28, 2009 (7:52 am)
Hi guys, I had my 09 Q7 3.6 for 3 months now and I already brought it to the dealer at least twice for them to look at my brakes. They squeaks a lot when stopping lightly coming to a stop. I traded my 4.4 X5 for this Q7 and I was hoping that it would be somehow a better vehicle, but the brakes are so annoying and I don't think that it should squeak like that in all weather conditions, dry, wet, snow, etc. Does anybody have this problem or is it just me having bad luck with this Q7. Replies to this message: rdaws (Mar 29, 2009 7:50 am) dino2k (Mar 29, 2009 9:27 am)
#75 of 78 Re: Squeak sounds from the brakes [dino2k] by rdaws Mar 29, 2009 (7:50 am)
Replying to: dino2k (Mar 28, 2009 7:52 am) take it back and have them replace the pads. this car has a design flaw with the brakes (the pads tear up the rotors). The pads and rotors are only covered for 12,000 miles. beyond that it is $1,000 for front brake replacement (because they replace the rotors) and the same for the back. Either way, brakes are a problem for this vehicle and audi will not stand behind car. there have been numerous posts about this problem. Replies to this message: dino2k (Mar 29, 2009 9:27 am)
#76 of 78 Re: Squeak sounds from the brakes [rdaws] by dino2k Mar 29, 2009 (9:27 am)
Replying to: rdaws (Mar 29, 2009 7:50 am) Thank you for your opinion rdaws, I'll have to wait for them to call me back and do some more test because the first time they told me that they machine lightly off the rotors and it should be fine. It's funny because if it was BMW, they never machine the rotors and they would replace it with no question ask. It's embarrassing to have people look at you on your new vehicle when it squeak that much. Audi has a lot of nerves to tell me that the Germans don't have that problem and they have to test the vehicle, I never thought that I would like to hate Audi for their services, but I really do. Anyways, thank you for your opinion and I'll keep you guys posted.
#77 of 78 AUDI = TERRIBLE ARROGANT Customer Service by kerryjth Mar 29, 2009 (11:52 am)
One other tip document and date time stamp all your conversations with dealer and Audi HQ because they are trained to have "convenient amnesia" when it comes to who is responsible for paying for repairs despite if it is a Audi Design flaw ...   Audi is very arrogant and has terrible custometr service..    I hear BMW and MB have excellent customer service ....   my wife swears by Toyota's   GOOD LUCK !      Replies to this message: dino2k (Mar 29, 2009 12:02 pm)
#78 of 78 Re: AUDI = TERRIBLE ARROGANT Customer Service [kerryjth] by dino2k Mar 29, 2009 (12:02 pm)
Replying to: kerryjth (Mar 29, 2009 11:52 am) LOL, I definitely agree with you on that one. As a former owner of an BMW X5, I don't think there's any services out there that can compare to BMW. Their services are top notch and they will do anything to please their customers. If I had a a choice I would definitely go back to BMW in the future just because their services will get my vote on everything.

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