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New Audi Q7 Owners Give us Your Report

84 messages,  Last post on Dec 03, 2010 at 5:49 PM

You are in the Audi Q7 Forum.

What is this discussion about? Audi Q7, SUV

Messages Page 9 of 9

#75 of 84 Re: Squeak sounds from the brakes [dino2k] by rdaws

Mar 29, 2009 (8:50 am)

Replying to: dino2k (Mar 28, 2009 8:52 am)
take it back and have them replace the pads. this car has a design flaw with the brakes (the pads tear up the rotors). The pads and rotors are only covered for 12,000 miles. beyond that it is $1,000 for front brake replacement (because they replace the rotors) and the same for the back. Either way, brakes are a problem for this vehicle and audi will not stand behind car. there have been numerous posts about this problem.

#76 of 84 Re: Squeak sounds from the brakes [rdaws] by dino2k

Mar 29, 2009 (10:27 am)

Replying to: rdaws (Mar 29, 2009 8:50 am)
Thank you for your opinion rdaws, I'll have to wait for them to call me back and do some more test because the first time they told me that they machine lightly off the rotors and it should be fine. It's funny because if it was BMW, they never machine the rotors and they would replace it with no question ask. It's embarrassing to have people look at you on your new vehicle when it squeak that much. Audi has a lot of nerves to tell me that the Germans don't have that problem and they have to test the vehicle, I never thought that I would like to hate Audi for their services, but I really do. Anyways, thank you for your opinion and I'll keep you guys posted.

#77 of 84 AUDI = TERRIBLE ARROGANT Customer Service by kerryjth

Mar 29, 2009 (12:52 pm)

One other tip document and date time stamp all your conversations with dealer and Audi HQ because they are trained to have "convenient amnesia" when it comes to who is responsible for paying for repairs despite if it is a Audi Design flaw ...
 
Audi is very arrogant and has terrible custometr service..
  
I hear BMW and MB have excellent customer service ....
 
my wife swears by Toyota's
 
GOOD LUCK !
 
  

#78 of 84 Re: AUDI = TERRIBLE ARROGANT Customer Service [kerryjth] by dino2k

Mar 29, 2009 (1:02 pm)

Replying to: kerryjth (Mar 29, 2009 12:52 pm)
LOL, I definitely agree with you on that one. As a former owner of an BMW X5, I don't think there's any services out there that can compare to BMW. Their services are top notch and they will do anything to please their customers. If I had a a choice I would definitely go back to BMW in the future just because their services will get my vote on everything.

#79 of 84 2009 Q7 TDI by pittsm1960

Jan 29, 2010 (11:45 am)

Well I just had it towed in for the second time. The break light come on beeps 3 times then flashes. Call roadside and they said it must be towed in. After the second time to the dealer on 7k miles they can not find anything wrong. They add one ounce of fluid and the light goes off. My question to the dealer is where is the fluid going? Has anyone had this happen.

#80 of 84 Re: Keyless remote problem [ny_driver] by jondel44

Aug 30, 2010 (8:44 pm)

Replying to: ny_driver (Oct 20, 2008 8:37 am)
This happens to my 2009 Q7. Began a couple of months ago. When "key not recognized" is displayed, I lock the car with keys, then unlock, and then he keyless autostart works. But it almost always happens on first try now. Did you ever figure out what problem was? Any suggestions?
 
Thanks,
Jon

#81 of 84 2009 Audi Q7 by mjperez1

Oct 05, 2010 (10:25 am)

After just over a year my Q7 started leaking rain water into the passenger side. It appears to be going through the right fuse holder area where the power for the side assist is comming from. My side assist stopped working ( I found out when I almost crashed into another vehicle). The side assist fuse is not blown and the car gives no indication on side assist trouble. Additionally, the passenger side floods. I have read several posts of the same water leaks problems and electrical problems that seem to be related to this problem.
Seems like Audi will charge you for correcting what clearly is a poor engineering design from their part. Obviously a faulty side assist with no indication of malfunction is a safety concern that can lead to a serious accident. I wonder if Audi is going to wait for a class action lawsuit before accepting some responsibility for what is obviously a faulty design.

#82 of 84 2011 Q7 by force99

Oct 09, 2010 (5:06 pm)

Just purchased a 2011 Q7 S-Line Prestige. It is replacing a 2008 Mazda CX-9 that comes off lease next month. So far so good--am loving the Q7. The 333HP V6 rocks!

#83 of 84 Re: 2011 Q7 [force99] by anthonyl88

Oct 27, 2010 (7:58 pm)

Replying to: force99 (Oct 09, 2010 5:06 pm)
I'm looking to buy the 2011 Q7 S-Line Prestige, but I was told I won't get one until March 2011. When is the release date for the 2012 Q7?

#84 of 84 Adventures at 25,000 by bretoneslopez

Dec 03, 2010 (5:49 pm)

Hello, we own a 2009 Q7. Besides the squeaking breaks, we couldn't complain at all until two months ago. I noticed the steering wheel was stiffening sporadically so I brought it into the dealer to check the problem. Incidentally I also ordered the rook rack. They called me the next day to tell me that at barely 24,000 miles we needed new brake pads!....I picked the car up and noticed the steering wheel was now crooked meaning I had to steer slightly to the right to keep the car straight. No pull though just a crooked steering wheel that of course was driving me and specially my husband crazy!. We also noticed an uneven humming noise that would be most noticeable at 40mph. After almost six weeks back and forth to the dealer they tell me I need alignment and that the noise is caused by the roof rack. "We are loving it!"

Messages Page 9 of 9

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