Last post on Nov 25, 2013 at 11:15 AM
You are in the Chevrolet Silverado & GMC Sierra
What is this discussion about?
Chevrolet Silverado 1500, Chevrolet Silverado 2500, Chevrolet Silverado 3500, GMC Sierra 1500, GMC Sierra 2500, GMC Sierra 3500, Truck
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#754 of 787 Re: Needs A Recall. [tracyvt]
Feb 14, 2013 (9:12 am)
If you haven't already, send your information over and we can take a look. However, given the age and mileage of the vehicle, I cannot guarantee we'll be able to assist.
GM Customer Service
#755 of 787 Re: Starting issues [sarahc7]
Feb 14, 2013 (9:49 am)
Let us know if you ever head to a dealership to get these concerns checked into! We're available to work with you through that process if you like, and can be reached at socialmediagm.com (include your name and contact information as well as the last 8 digits of your VIN and a summary of the situation).
Sarah, GM Customer Service
#756 of 787 Re: Starting issues [gmcustsvc]
Feb 14, 2013 (6:43 pm)
Thanks Sarah. I am going to try adding some fluid to transmission it was a bit low. I want to see if that will help the slipping, but I don't know about anything else. I will let you know though if we do. Thanks again.
#757 of 787 2001 GMC Sierra 1500 Climate Control
Feb 20, 2013 (10:05 am)
If I am driving with the heater on I can't adjust the temperature it stays hot, if I switch it over to A/C it won't change unless I kill the truck and restart then 90% of the time it will go to A/C, but it won't go back to heat unless I do the same of killing the truck and then restarting? Where do I begin my search for a cure?
#758 of 787 wiring harness fire
Mar 03, 2013 (9:59 am)
Had electrical fire in 2011 Chevrolet Silverado. Dealer says wiring harness fire. Anyone else heard of this or had happen
#759 of 787 Re: wiring harness fire [kimalberta]
Mar 04, 2013 (6:35 am)
Are you already in contact with Customer Service about this issue?
Sarah, GM Customer Service
#760 of 787 Re: wiring harness fire [kimalberta]
Mar 04, 2013 (2:01 pm)
I'm not sure if it is the same thing but i had my Chevy HHR catch on fire due to a short in the electrical system in the car. I was in the car and the whole front dashboard was melted. Needless to say the car was totaled about ten months old and 4,500 miles on it. Chevy refused to comment to me or help out on the car even though they were the ones who determined they were the cause. Gotta love fortune 500 companies in america if i were you sell the truck ASAP before it traps you inside in fire.
#761 of 787 Re: wiring harness fire [kimalberta]
Mar 05, 2013 (5:18 am)
This is going back a ways, but just in case it helps. My 03 Sierra , had some high/low voltage charging issues while still under warranty. First they replaced the alternator. Soon afterwards the voltage went wild, swinging back and forth between like 10 volts to 19 volts. Got it into the dealer on time before anything blew and they said there were issues with that part of the wiring harness. The way my voltage was swinging, I could have easily seen that overload the wiring, blowing filaments, etc. Replacing it did fix that problem, though I did go through another alternator about 3yrs later under 60,000 miles.
Is GM covering the damages under warranty? It would be good to get a sound explanation as to the cause, so the new harness does not have the same problem. I had several other parts that failed under warranty repeatedly, leading to me to believe there was a design flaw that never was corrected. That becomes a real problem for reliability, but fires are in a different category. If you do not get a clear answer, consider reporting it to the NHTSA, as this is what many had to to do with early rotting brake lines in '03 and '04, causing sudden loss of brakes in 4 yr old trucks.
#762 of 787 Re: wiring harness fire [westminsterfly]
Mar 05, 2013 (6:32 am)
Did you ever have any sort of file opened with us on this incident? Please let me know if we can check into anything further.
Sarah, GM Customer Service
#763 of 787 Re: Body control module problem 2007 gmc sierra [hullabaloofarm]
Mar 11, 2013 (9:05 am)
I'm dealing with the same problem. I have a 2007 1/2 ton GMC Sierra w/the VortecMax(6.0). Started having minor issues just like yours about a year ago but truck always restarted. Went to a local Chevy dealer and they said it was a ground. Truck ran fine for a while then slowly started doing the same thing until truck wouldn't start. Turn the key and lights(interior and exterior), radio, windows and locks, fuel pump, and the lights where the gauges are(DIC) would all work. I could also shift into gear. Unfortunetly the none of the gauges(fuel, oil, temp etc.) would not work and could not start the truck. Bought a new battery, still nothing. Had a local mechanic(non dealer garage) check every fuse, found nothing. After 3 days and him arguing with the Chevy dealership, he traced the problem to be in the BCM. So with the new battery installed he took his personal computer and cleared the codes. Then he went through a BCM restart. And that consist of turning key on waiting 14 minutes, taking key out(very important, take key out). He got this info from a friend in Texas, and i may not have all the steps correct. I will get back to you on this. Did this process 3 times and truck has run perfect every since. Truck will run normal until the battery runs down(which I know eventually will in time) or I have to disconnect a the battery cables(which I know I will at some point in the future). Long story short, truck will run as intended until one of the two happens. This is a temp fix, guess I just need to replace the BCM. Don't know what caused this to happen, wish I did. Sad thing is the Chevy garage is just gonna temp fix it for ya and send you on your merry way, and of course charge you, and of course not tell you anything so you can come back and spend some more of your hard earned money. Hope this helps and if you have any updates let me know.