Last post on Oct 07, 2013 at 1:21 PM
You are in the Toyota Matrix
What is this discussion about?
Toyota Matrix, Transmission, Wagon
#92 of 573 Re: 2004 Matrix ManualTransmission = DEAD @ 64K [jamesimcb]
Nov 06, 2007 (11:30 am)
As much as I understand the reason to try and stretch the logic as to what is 'safety', my opinion is that is an argument that is going nowhere. If you think about it, there are more obvious items that would be a far worse safety exposure, that occur much sooner than an engine or transmission failure.
- Tires wearing bald at 20-30K miles......why shouldn't a dealer have to maintain those? They certainly are a safety hazard if they get bald and explode. That's not covered by warranty.
- Brake linings wearing down to nothing and cutting into the rotors, leaving no stopping capability. Certainly a safety hazard. That's not covered by warranty either.
Don't get me wrong, I'd be trying every logic angle I could to try and get Toyota to repair it and avoid a 3K repair bill. It's just that they aren't legally required to do anything, and I'd be going after the "I'm a loyal repeat customer over the years with all service done at the dealer and please cut me a break" angle.
#93 of 573 Re: 2004 Matrix ManualTransmission = DEAD @ 64K [kiawah]
Nov 06, 2007 (12:55 pm)
Agreed that my comment was a stretch and perhaps out of context. Just Venting!
Worn tires and brakes are known maintenance and are easily visibly identified. And you are correct in that the Neon which was known to wear brakes and tires prematurely was not recalled to my knowledge?
Hopefully the transmission casing on the matrix is strong enough should there be such a catastrophic event as described above. With the whole whopping 126 HP that the matrix produces a scatter shield is unnecessary and a failure this bad is probably not likely but possible.
Toyota is flexing their reliability muscle and would never admit to a problem of this nature. When you purchase a bad toyota you are pretty much screwed.
Its no different than toyota avoiding their previous oil "sludge" problem in their older cars.
The bottom line is that Toyota is very good at turning a blind eye.
The key to this problem is don't buy a Toyota. And if you do, do not expect them to stand behind their cars when there is an unexpected defect!
Most Toyota's are good. Some are bad. And if you get a bad one, you are probably better off with any other manufacturer but Toyota because as far as Toyota is concerned their cars don't have problems.
#94 of 573 Re: 2004 Matrix ManualTransmission = DEAD @ 64K [jamesimcb]
Nov 06, 2007 (1:18 pm)
I was seriously considering a Matrix as a next potential vehicle, but have ruled it out primarily because of this transmission issue.
Still thinks it's form factor is perfect for my daughters need, though.
#95 of 573 Re: 2004 Matrix ManualTransmission = DEAD @ 64K [kiawah]
Nov 06, 2007 (1:33 pm)
I don't know that ALL matrix's have this problem. It seems like the first few years do. We bought our 2004 in 2003, not being a car designer, I don't know what those differences would include. I didn't see any such posts on 2005 and forward.
I must say that the car was great in all other respects...we actually were able to get an apartment sized refrigerator in the thing, so flexible in terms of usage, but that little problem with Toyota not admitting to what seems to be a problem is the issue here.
I can honestly say that the way people drive on Long Island, had I been on the highway side of the divider that I would have been creamed. Even the man who towed my vehicle said the same. Breaking down in a lane when everyone is doing 70+ miles an hour will at least put you in the position of being rear-ended and then who knows what!
And, when I called Toyota last week, the rep on the phone said that a failing powertrain would be considered a safety hazard.
All said, I don't think I will buy another Toyota, even though they have always served me well. As with most companies, I think there is a definite de-evolution of quality as they get larger. Think Enron, Xerox, and GM.
#96 of 573 Re: 2004 Matrix ManualTransmission = DEAD @ 64K [kiawah]
Nov 06, 2007 (6:07 pm)
By the way, the repair bill for a new transmission is $5000. Luckily i only had to bay $2000 because I had mine serviced at Toyota and my dealer called Toyota Canada directly.
The problem seems to exist only with 2003-4. The transmission and engine was changed for 2005. So if you want a Matrix get a 2005 or later and you may be ok. I probably still won't get one unless Toyota gives me an awesome trade-in value.
#97 of 573 3 months later...it happens again
Nov 14, 2007 (9:50 pm)
Well, I posted around Sept about my 2004 transmission and clutch going out. I paid $2700.00 for a rebuilt transmission and new clutch. Last week, my car began making a terrible rattling noise, which I thought was the throw out bearing. Took it back to the same guy to fix (under warranty). He tells me the next day that it is the transmission and he was only given 30 day warranty !!!!! Remember this was suppose to be rebuilt. He told me he never said that. I have the receipt where he wrote 'rebuilt transmission $1425.00". Evidently, he bought a used transmission and it was time for that one to go. After I get my car back, I am suing him for fraud and now I'm pissed off enough to do SOMETHING about toyota. This has really changed my opinion about toyota - I won't be buying another one. I am already car shopping.
#98 of 573 Re: website... [canonlaw]
Nov 19, 2007 (10:36 pm)
Do you have your website up yet? My Matrix XRS 04 is in the shop for the SECOND clutch I have had to put in! the first one went at about 30,000 miles and I had the same deal with Toyota that everyone else has had. "It's my driving, it's normal wear and tear, it's not covered under warranty. I changed it, and wrote a letter and never got a response and didn't do anything else. Now there are 75,000 miles on the car and the transmission went again. Called them again and got all the same responses. I really loved Toyota before and was very loyal. I am very disappointed in them now and really want to do something. I KNOW this is not normal wear and tear and it's a problem in the design. I really want to get together and do something about this, b/c they keep saying I'm the ONLY one with this problem. Obviously, I'm not.
#99 of 573 Re: website... [suecooks]
Nov 20, 2007 (4:46 am)
I would love to get involved somehow to spread the word about this. I thought about writing to the Canadian show W5 or something. I know nothing will happen quickly though and I don't want to wait to pay for a 2nd transmission. I have been test driving vehicles and am trading that junk in for only $7500 (bought for $16500 in 2002) to buy a Nissan Versa or Honda Fit. It sucks because I don't like the size and style of those cars as much as the Matrix and I can't afford a car payment. But I can't give Toyota any more of my money until they DO SOMETHING!
#100 of 573 '03 Matrix XR...another shitty transmission
Nov 20, 2007 (8:37 pm)
I guess I'm lucky...my transmission lasted 160K, I owned a '91 Camry until I bought this Matrix used a few months back...should have kept the Camry - even though it had 350K it had none of the problems the Matrix has. I was told that the last guy "must not have maintained it" - I'm sure thats the standard statement for second hand car problems.
I got off easy though...cost about $1500 to replace a bearing. After reading everything here I'm afraid there's more to come.
Don't these cars have the same trany as the Corola and/or Vibe? Do those cars have similar problems?
#101 of 573 Re: website... [suecooks]
Nov 21, 2007 (7:33 am)
I am in total agreement with you, with the number of postings on this website over the last 6 months it is quite obvious that there is an issue with the Matrix. I replaced my clutch at 113,000 km's plus all the maintenance - result is over $3500 in the last year including new tires. This car has turned out to be a money pit! I am all for going to the media. Here is my email if you want to get things started dorenesheetshotmail.com. I am in for the long run if need be..