Last post on Oct 07, 2013 at 1:21 PM
You are in the Toyota Matrix
What is this discussion about?
Toyota Matrix, Transmission, Wagon
#392 of 573 Re: This is the last Toyota for us. [psknapp]
Mar 10, 2010 (1:34 pm)
I'm not sure Toyota has fixed the problem in later models since the transmission in my 2006 Matrix failed at a little over 65,000 miles. It might just be that later models have not yet reached the critical mileage. Toyota was forthcoming with a new transmission though I had to pay the labor (almost $1000). I would suggest that you seek similar treatment without insisting that they admit to a design problem. They seem pretty eager to please right now. This would probably be facilitated by taking it to a Toyota dealer for repair.
I have liked my Matrix pretty well although it seems that the ratio in first gear may be too low. This can make it difficult to get under way without spinning the tires, particularly on wet or slippery pavement. That could also explain some of the clutch problems reported here if people ride the clutch to avoid spinning the wheels. It could also explain rather poor performance in the snow. Perhaps the transmission is the same as in the Corolla but, with more weight in the rear end of the Matrix, traction in the front end is reduced resulting in spinning wheels. I'm not sure if this could contribute to the failures that have been reported but I would be interested in the thought of others regarding this issue.
I also bought a Tacoma new in 96 which is still being driven by my son at 240,000+ miles with the original clutch and transmission. My wife and I both laughed when we looked at a Ford Ranger at that time and the dealer mentioned that people had traded them in with over 100,000 miles on them. I'm hoping the new transmission in my Matrix holds up half as well. Then I might consider another Toyota. My fear is that Toyota's collaboration with GM has helped them to design products that fail as soon as the warranty expires rather than teaching GM the importance of building a reliable product!
#393 of 573 Toyota Matrix Transmission Failure
Mar 15, 2010 (11:20 am)
I just signed on and was surprised to find so many Matrix owners with similar problems.
I just experienced the same problem with my 2004 Matrix, with 115,000 miles. The car was making a strange noise, not loud, it just sounded like a loose shield of some type, just a slight rattle. I wasn't particularly concerned, but made an appointment for the dealer to take a look. Just as I was entering the Dealers driveway, the car let out a horrible screech and started bucking. I stopped and then tried putting it in gear. Just like previously described, it sounded like someone had tossed a handful of nuts and bolts into a blender.
I walked to the service department and told them what had happened. They towed my car into the shop and then came back and told me the car needed a new transmission and that the transmission failure had also destroyed the clutch. The repair would cost $3475.00. I was speechless.
I have been driving stick shift since I was 15 yrs ols, now 62 (47 years) I have never experienced a failure like this.
To add insult they told me the book value was only $3500.00. Didn't seem worth it to repair.
I traded the car in when they told me they would only sell it for salvage.
I just check my vehicle records on the toyota owners site and sse that they have repaired to car and have had it inspected. They are obviously going to re-sell it. I feel that everything they told me was a complete lie.
#394 of 573 Re: Toyota Matrix Transmission Failure [ponge]
Mar 15, 2010 (11:27 am)
That is outrageous! I definitely empathize. Good luck with your next car (hopefully, not a Toyota!)
#395 of 573 Re: BEST time to push for a recall??? [dlugoker]
Mar 17, 2010 (6:38 am)
I had the same problem. My 2004 Matrix, 115,000 died just as I pulled into the dealers driveway. As on user here described it sounded like someone had thrown a handfull of nuts and bolts into a blender. They gave me a repair estimate of $3475.00 and never mentioned anyone else having problems. Told me the Blue Book Value was $3500.00. It didn't seem worth repairing. I, now I think, stupidly, traded it on a 2010 Camry. They told me they were going to scrap the Matrix.
I checked back on the Toyota owners site and saw they repaired the car and had it inspected, so I guess they lies and are going to re-sell it.
Mar 28, 2010 (7:50 am)
Just to let you know what you may be in for...
Please see my original posts #14 (Feb/07) and #27 (Jun/07). I had the car repaired in Dec/2005.
Since then I have put 200,000 additional km on the car (commuter) without incident. You should all know that at 299,999 km the odometer stops working (stuck at this value). Known glitch apparently.
Recently though, the car started making the same sound as it did back in late 2005 prior to the repair.
The local transmission place confirmed my suspicion, and it was time to repair the transmission again. The rest of the car is great shape otherwise. At the same time I had the original clutch changed, and to save some coin ($Cdn 600)chose not to replace the cables. Syncros were also changed out this time. Total cost $Cdn 2850. Ouch.
I had a look at the parts, and the same culprit bearing replaced in 2005 was the culprit again in 2010.
The fact that I have now rebuilt the manual transmission twice is quite disappointing.
I was not at all impressed by the way that Toyota handled this problem, and judging by the number of posts on this forum, continues to handle the problem.
On principle, this will be my last Toyota.
#397 of 573 Re: It can happen again [crimson_steve]
Mar 29, 2010 (7:16 am)
Sorry it happened to you again, Steve. Personally, I won't let my Matrix get past 100,000km again before unloading it. When my tranny went a couple of years ago and I found a rebuilt out of a tranny shop in California, the mechanic told me that the replaced bearing was identical to the one that blew up and that I should "expect the same thing to happen, eventually.
Another interesting point was explained to me by my local transmission shop that did the install for me. The owner said that changes to components in anything automotive happen all the time and it's all based on cost and/or weight. He said something as simple as a bolt weighing 1 ounce less than a previous bolt can mean savings that add up to the hundreds of thousands or even millions. He said it was likely that something similar happened in this case ... a decision way down the line, by some bean-counter back in 2002-3 ("Hey, this bearing weighs 3 ounces less!") has resulted in grief for a large number of Matrix/Corolla owners. Not a justification, but a bit of an explanation.
#398 of 573 Re: It can happen again [gnash]
Mar 29, 2010 (8:46 am)
Interesting comment. However, I believe the Matrix transmission is outsourced. The supplier installed marginal bearings not for less weight, but for lower cost. The vendor gets to pocket the cost savings which will amount to many thousands of dollars over the years he gets away with it.
The transmission was "redesigned" for my 2005, but the bearings were still marginal. As mentioned previously, mine let go at 117k miles. The replaced bearings have been ok for the past 4000 miles, but who knows how long they will last.
I doubt Toyota will ever stand behind this discrepant product.
#399 of 573 So...here is the latest
Apr 03, 2010 (4:51 pm)
I have been dealing with this same problem also...you can check my early posts.
I just got this from Toyota today.
Dear Mr. Saltzman:
We apologize for the concerns with your 2004 Matrix, and regret to advise we would not be in a position to offer further financial support of the vehicle.
Regarding any purported research of a technical issue, we would not have any information to share unless a Special Service Campaign or recall is released. If such an item is released, the vehicle owner and the dealership will be notified.
At this time, the Matrix is far out of the warranty which is for 5 years or 60, 000 miles from the vehicle's in-service date, whichever occurs first., and we do not show any Special Service Campaigns or recalls on this vehicle for the condition described. Once a vehicle is beyond the warranty parameters, responsibility for the cost of repair falls upon the vehicle owner. We apologize we are unable to further assist you in this matter.
It is because of comments such as yours that we are able to review our products and improve them.
We regret you are dissatisfied and comments have been documented at our National Headquarters under file#XXXXXXXXXXXXX.
If you require further clarification on Toyota's position, please contact our offices by responding to this email or contacting us by phone at 800-331-4331.
Toyota Customer Experience
What a crock. I have referred them to this site and they still won't do anything. I have filed with NTHSB...Written to my congressman....someone tell me some good news.
#400 of 573 Decision on Keeping a 2003 Matrix
Apr 03, 2010 (5:45 pm)
See my post (#228) on Aug. 1, 2008. Repaired transmission and clutch at 87k miles. Paid only (!) $845.
I decided to trade the car in at 117k. I couldn't wait for the bearing to go again. Bought a Certified Pre-Owned 2007 BMW X-3 3.0si. M-badged Sport Pkg, premium package, heated seats, leather everything, panoramic two-piece sunroof, etc. Solid as a rock, 260 hp from an in-line 6, and corners like a sports car. LOVE IT! Extended warranty and maintenance program. They treated me like I was special. First time ever (that's 40 years) in a dealer that I didn't feel (or know) I was trying to be had.
Save your sheckles and move up. It's cheaper than a lawyer.
#401 of 573 Matrix trans issue only on Edmunds
Apr 11, 2010 (8:31 am)
I find almost no mention of Matrix manual trans problems anywhere on the web other than this forum.
I also wonder if more frequent trans oil changes would make a difference. Most failures seem to happen ~100K miles. I suspect most of those failed trannys had their original oil in them. I changed the trans oil in my '88 Accord every 30K miles and I plan to do that in my '06 Matrix.