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Matrix Transmission Problems

358 messages,  Last post on Nov 24, 2009 at 2:16 PM

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What is this discussion about? Toyota Matrix, Transmission, Wagon


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#294 of 358
SUCCESS!!! 6-speed Transplant Complete! by zbadrex
May 31, 2009 (11:19 pm)
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Just a quick update - no snags at all. Dropped my 5-speed speedo gear into the 6-speed's bell housing, new clutch assembly(ordered for 6-speed), same old axles, a wire loom holder from the old tranny(not necessary, just picky), and buttoned it all back up. Added synthetic gear lube as recommended, and an oil change too from sitting since December. After charging the dead battery, runs and drives great again!
#295 of 358
By 2003 Matrix experiences (I've been very lucky) by cassadcj
Jun 20, 2009 (6:28 am)
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Wow! After reading this entire thread, I feel that I've been very lucky. I purchased a 2003 Matrix XR with 5 speed manual transmission in March 2002; so, a very early Matrix. For over 7 years, it had no significant problems other than the windshield cracking immediately when hit by a rock; rocks are sharp around here and the car now has its 5th windshield! I finally had the air conditioner relay problem at about 195,000 miles. Fortunately, that was only about $100 to fix and I had an oil leak fixed for $150 at the same time. There were also two accidents with extensive body panel damage but no mechanical damage. The passenger side was wiped out and cost $9K to repair in December 2004 and the rear was caved in and cost $8K in May 2005. But, neither of those accidents were the fault of the Matrix--and they weren't my fault either. The most annoying thing is that the body shop had trouble getting Matrix parts and I was without my car for 7 weeks in the first accident and 8 weeks in the second. (And, after never being in an accident in over 30 years of driving, two stupid accidents that weren't my fault in less than 5 months began to make me feel like I was driving around with a "Hit me!" sign on the Matrix. )
 
There were no transmission problems until at 205,000 miles in May 2009 a rattle developed when the car was moving and in gear. It went away when the clutch was pushed in. Two shops thought that it was the flywheel going bad, so I had the flywheel and clutch replaced for $1K. That didn't stop the rattle and the suggestion was a bad bearing(s). With another 1,000 miles of driving the rattle was getting worse, but the car still drove OK. After reading about the 2003 Matrix manual transmission experiences on this thread and elsewhere, it began it began to look like this could cost about $2-3K more and be time consuming. I'll be driving a lot this summer and needed a car right away. So, I traded in the 2003 Matrix for a 2009 Honda Fit. (I love the Fit, although its seats aren't as comfortable as the Matrix.)
 
I only got a $2,500 trade in on the Matrix due to its transmission problems and some minor body problems. But, that was about what I expected based on the used car price calculators here at Edmunds. My Matrix was a great car and I got my money's worth from it! I'm sorry that many of you have had transmission problems and feel fortunate that mine didn't happen until high mileage.
#296 of 358
Need some advice for the 2003 Toyota Matrix by upyourstoyota
Jun 23, 2009 (11:34 am)
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Hi, I guess I want to add my woes to this thread. I need some advice from people who have had similar experiences with their 2003 5 Speed Toyota Matrix. My car recently broke down about 2 and a half hours from where I live. My car was towed to the dealership where I was informed I would need a brand new transmission. The car has 103,000 miles on it. This isn't supposed to happen. It couldn't come at a worst time financially and I don't know what to do. I JUST decided to sell my car a week ago after I realized the car payments just weren't in my budget. Ironic? Yeah. The dealership is quoting me $2900 for a new transmission. They said they can get a used tranny in there for $1900-2100, but I would like to avoid that if possible. Jasper Engines doesn't have a transmission for that year, so I think I might be stuck with putting in the new transmission. I am waiting on quotes from shops in the area, but it is a very small town and I think that is going to be the standard price. My question is: if this whole thread is dedicated to defective transmissions, what will happen if I put in the same transmission again? Will it just go out again in another 100,000 miles? I still owe $3000 on the car, so selling isn't an option because I will come out at a big loss and I don't want to screw someone else over and I wouldn't have enough money for another car. I would really appreciate any advice or stories of how people resolved their issues. Any tips on contacting Toyota directly to see if I could get a discount on the part? Thank you!
#297 of 358
Re: Need some advice for the 2003 Toyota Matrix [upyourstoyota] by jamborski
Jun 23, 2009 (1:02 pm)
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Replying to: upyourstoyota (Jun 23, 2009 11:34 am)

I bought a rebuilt transmission from Anaheim Gear, in Anaheim CA, they warranty their tranny for one year and said that toyota just got a bad batch of bearings, and that I shouldnt have a problem with it. the tranny cost me $1000 after trading in the old one. I recommend looking them up. I swapped the tranny myself, whcih is no small task but new tranny and clutch and misc expenses cost me about $1200. but it took some work.
#298 of 358
Re: Need some advice for the 2003 Toyota Matrix [jamborski] by upyourstoyota
Jun 23, 2009 (1:58 pm)
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Replying to: jamborski (Jun 23, 2009 1:02 pm)

Thanks for the response, jamborski. Since the car is 2.5 hours away from me, I decided to just get the dealer to replace it for 2900. I was just passing through that town, so if it breaks down again I need to be able to take it somewhere local.
 
A note to other victims of this crackerjack transmission: I just got off the phone with Toyota's national customer service line. The woman I spoke with said that there is no documentation of a similar problem with the 2003 Toyota Matrix 5 speed, so there was nothing they could do to help me. I know that there is an acceptable amount of complaints that they will field before acknowledging the defect or issuing a recall, but she told me that it was confidential how many complaints there have been so far. Because I haven't taken the car to a dealer to be serviced (and pay twice as much), they were unwilling to offer any help through their "goodwill" program. I am in law school and told the woman that in two years I will be an attorney and have nothing better to do with my time than spend the next two years researching this and mounting a case. I was hoping that would have had a more dramatic effect, but she just cheerfully thanked me for calling Toyota. Oh well. I encourage everyone on this site to call Toyota and lodge their complaint. While there will likely not be any immediate relief, at least there will be a record. Maybe one day we can file a class action suit for the defective bearings. I am not imagining anything big or dramatic, but if there are enough people with the same problem, we could at least collect what we have paid on the part and the service. That number is 1-800-331-4331. In the meantime, everyone should keep a copy of all service records and detailed accounts of conversations with any Toyota employees and what they have said.
 
The other consideration is that if the transmissions are giving out at or around 100,000 miles, there may be a lot of Matrix owners who have yet to reach that mileage. So, this could just be the beginning of a huge problem for Toyota.
 
Good luck to everyone.
#299 of 358
Re: O4 Matrix Transmission problems [aa262] by jsal3
Jun 24, 2009 (10:01 pm)
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Replying to: aa262 (Apr 27, 2009 10:37 pm)

My standard 5-speed 03 Matrix suddenly shifted from 4th gear to neutral while I was driving on the highway this morning. While searching for anyone having had a similar experience, I found your posting, as well as the postings about Matrix transmission failures around 100K. My car has only 62K miles - I'm now worried about whether the "slipping to neutral" is a precursor for the failed transmissions discussed in the other postings. Have you found out anything more about the problem?
#300 of 358
transmissions on Matrix by sms9758
Jun 24, 2009 (10:24 pm)
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I am looking to purchase a new Matrix or Vibe, can anyone tell me if the transmission problems still exist and are the problems only with the manual transmissions?
#301 of 358
Re: O4 Matrix Transmission problems [jsal3] by upyourstoyota
Jun 25, 2009 (8:13 am)
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Replying to: jsal3 (Jun 24, 2009 10:01 pm)

I haven't found out anything else beyond what they told me initially. Once they get the old transmission out, I will put another post about what they said went wrong, specifically. I will tell you that starting about six months before this happened, I noticed that the car was driving differently. There seemed to be a lot of "road noise" and it seemed like the car was working a lot harder to keep up anything over fifty miles per hour. When the car actually broke down, I was pulling off the interstate and there was a loud clank and the stick felt very loose all of a sudden. Then there was a metal scraping sound (which I think was probably my shift plates scraping against each other?) The car would lurch suddenly every quarter mile or so. I kept driving a little further to an oil change place and the mechanic got in the car with me and immediately identified the problem as bad bearings in the transmission. I didn't have the option to stay where I was and he told me to drive back home and he thought I could make it. Thirty miles later, then the car knocked me out of fifth gear and went into neutral. I tried to get it back in and it went into fourth for about one minute and then the speedometer went to zero. It just completely broke down from there and I found myself on the side of the road in Alabama in a grove of trees with the ten commandments nailed to every tree. It was peculiar. I know this is a long and boring description, but maybe it can help you. I would say call Toyota and take it into the dealership for any problems you are having. Since you are at 62K, that is close enough to their original warranty that if something catastrophic happens you are covered. Raise holy hell if they try to say they won't cover it. EVERYBODY needs to call Toyota and make a record of the problems they are having or they will never issue the recall.
 
When I get my car back next week, I will post a follow up of what the mechanic said.
#302 of 358
Re: transmissions on Matrix [sms9758] by upyourstoyota
Jun 25, 2009 (8:20 am)
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Replying to: sms9758 (Jun 24, 2009 10:24 pm)

From my understanding, it is just in the manual transmission. Other than this whole mess, the Matrix has been great. The only other complaint is that the cheap plastic Toyota parts fall off all the time.
#303 of 358
Re: transmissions on Matrix [upyourstoyota] by hiddot84
Jun 25, 2009 (2:43 pm)
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Replying to: upyourstoyota (Jun 25, 2009 8:20 am)

Sounds like the same thing that happened to me. But, it has happened to me twice already with 2 different transmissions. I think everyone with this transmission problem should contact toyota and they should be forced through a class action suit to recall these matrix's. Other than that I have had great success with my matrix. I just filled up the tank yesterday and got 43MPG!!!! with 165k miles on it.
 
Update when you can,
 
T.

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