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Matrix Transmission Problems

355 messages,  Last post on Oct 26, 2009 at 3:24 PM

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What is this discussion about? Toyota Matrix, Transmission, Wagon


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#160 of 355
Re: 03 Matrix 140,000km [gmore] by marjo
Jun 13, 2008 (11:29 am)
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Replying to: gmore (Jun 13, 2008 10:07 am)

I've been tempted to leave notes on every Matrix I see, but haven't had the time. I emailed Toyota dealers in Halifax, Dartmouth, Fredericton and Saint John as well as Toyota Canada.
#161 of 355
Re: 03 Matrix 140,000km [marjo] by gmore
Jun 16, 2008 (2:49 pm)
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Replying to: marjo (Jun 13, 2008 11:29 am)

Just so everyone knows the president and CEO of Toyota Canada is named Kenji Tomikawa.
 
I am trying to search for an email address or phone number. If anyone can assist, then post what they find on this blog, it would be appreciated.
 
Also another problem.....
 
Since Toyota will not admit there is a problem, then there is no sure fix. If you purchase a replacement part for your transmission from Toyota, it will blow again. If you purchase a used transmission from the wrecker (if you can find one, because I just called everyone in Greater Vancouver and they are all gone as its a hot item), it will blow again as this is a manufacturing problem.
 
Luckily my brother-in-law who is a Honda mechanic is getting a new custom main bearing made for me and doing the work for free. I'll just pay for the parts. So I am luckily. But Toyota is wrong and I will not purchase from them again.
 
Until Toyota admits there is a problem, there is no fix. So to those that have fixed their transmissions already, you also need to keep up the pressure as your transmission will blow again - sorry.
#162 of 355
Re: 03 Matrix 140,000km [gmore] by jamesimcb
Jun 17, 2008 (4:47 am)
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Replying to: gmore (Jun 16, 2008 2:49 pm)

No custom bearing is needed. There is a updated kit. The problem is a defective main bearing from Japan. Not sure where the revised kit bearing comes from. My personal opinion is that Toyota will not do anything. The 5 speed transmission is probably only 10-15% of all of the Toyota Matrix on the road. I have heard of some going up to 200K before failure. As it only affects a very limited sub set of customers and most bearings are lasting at least 100K km's I think we are all screwed. If the automatic transmission was failing you could be almost certain that there would be a recall.
 
Keep in mind that this is the same Toyota that for years did not admit to the sludge problem in their 4 bangers. The dealers were trained to say that it was normal just as the dealers are trained to say that our 5 speeds wear out and that they have never seen the premature failure before!
 
It sucks but it is fixed in the 2005 on. Lesson learned that first gen cars always have more potential for problems until they work out the bugs. Usually in the second or third year of a bran new car.
#163 of 355
Re: 03 Matrix 140,000km [jamesimcb] by matrixreloaded
Jun 17, 2008 (9:52 pm)
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Replying to: jamesimcb (Jun 17, 2008 4:47 am)

Alright, I have have heard enough!! I have been on this website for over a year listening to all the complaints about the Toyota Matrix between 2003 - 2005. Is anybody willing to do anything about it???? I go to Japan every year and I can tell you that if the President's of Toyota in Japan knew what was happening in Canada they would be totally ashamed of what is happening. DO YOU KNOW THAT THE MATRIX IS BUILT IN CANADA AND USA? I have a Matrix 2004 XRS manual transmission and had to have the clutch replaced at 113,000, I am waiting for the transmission to go. If YOU ARE SERIOUS ABOUT MAKING SOMETHING HAPPEN THEN I NEED YOUR VIN NUMBER ON YOUR CAR, YEAR, AND CONTACT INFORMATION. I will definitely contact W5 and get this process started. I have been a committed Toyota user for over 20 years and have never had such a lemon as the car I am driving now - 2004 XRS Matrix 6 Speed. STOP COMPLAINING AND MAKE SOMETHING HAPPEN... I went to a Toyota dealer in the lower mainland who fully admitted that there was a problem with the Matrix between 2003 - 2005 because of the gear ratio and transmission. MY DAD IS A MECHANIC AND AGREES WITH THIS! When I logged onto this website there was only 8 pages...now there are 162....LET'S GET THINGS MOVING! PLEASE RESPOND TO THIS AND I WILL GIVE YOU CONTACT INFORMTION....MATRIX RELOADED
#164 of 355
Re: 03 Matrix 140,000km [matrixreloaded] by marjo
Jun 20, 2008 (7:40 am)
Reply

Replying to: matrixreloaded (Jun 17, 2008 9:52 pm)

Not sure how to contact you directly, but since I sold this car, I don't mind putting the VIN on here.:
2T1KR32E33C713851
2003 Matrix Base indigo blue purchased May 2002.
Only became available Feb'02 so mine was in one of the earliest batches of cars.
 
My 1986 Corolla was way better than this piece of crap and had 230,000km on it when I sold it. Hence the reason I bought another Toyota! I like my Honda Fit, but it's kind of small and I don't appreciate a new car payment again after just paying off the last lemon.
I did email W5, but the more people who do the better. I tried w-fivectv.ca
I'd still love to get my $2000 back from the repair job. Sold it 2mths after I fixed it so I could get a reasonable amount of cash for a down payment for a new one rather than waiting for re-failure.
#165 of 355
Re: 03 Matrix 140,000km [matrixreloaded] by gmore
Jun 21, 2008 (12:42 pm)
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Replying to: matrixreloaded (Jun 17, 2008 9:52 pm)

Hey,
 
Thanks for your help.
 
Here is what I have now done.
 
1. Wrote a letter to W5
2. Wrote a letter to the Ministry of Transportation who is responsible for Vehicle recalls.
3. Wrote a letter to Toyota Canada
4. Went to my local dealer whom I bought the car from and complained to the service manager (whom, without outright admitting there is a problem, said there is one and that the new bearing will not explode).
5. Sent a link for the blog to Toyota Canada and my dealer.
 
I think your idea of complaining directly to Japan would be awesome. Also, I have been trying to get a lawyer who would be willing to take this to a class action level. I will keep trying.
 
I dont want to post my details on a blog, so please email me at chickadees98yahoo.com and I will follow up.
 
Thanks
#166 of 355
Just when you thought you did your homework.... by cruperjes8
Jun 23, 2008 (6:52 pm)
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I own a 03 Matrix XRS "AUTOMATIC!" and it currently has 67,000miles. I purchased the car summer of 04 as a "CERTIFIED" pre-owned with just over 8,000 miles. The car has been making a "GRINDING" sound like it is stuck between gears and it is getting louder and louder to the point "my teenage boys hate seating in the back seat." The noise is worst when I'm on the highway "loudest between 55mph and 70mph." I had taken the car for new tires at SEARS where the mechanic took the car for a test drive and confirmed the bearing on the car needed to be addressed. I'm will be scheduling an appointment with the dealership this week in hopes this will not turned in to a nightmare. I will post outcome.
#167 of 355
toyota matrix transmission failure court hearing by pannobaji
Jun 24, 2008 (6:30 am)
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there is a court case going on in toronto against toyota canada as regards transmission failure
toronto provincial courthouse
347 sheppard avenue east
toronto ontario canada
10.00am july 11, 2008
third floor
i am not sure of the room number its probably 304 but if i am wrong try room 301
might help your cause
#168 of 355
My toyota has been fixed by dealership! by aleon
Jun 24, 2008 (8:51 am)
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I wrote around 2 to 3 wks back about my 2004 XR Matrix 5spd. I wrote that the transmissions going out due to a faulty bearing. I stopped driving it immediately. Was taking the bus, bumming rides, and always was on other peoples time. I bought the matrix off of a coworker and I came to find out she had an extended warranty on it. My mileage was at 61,0000. I first found out through my mechanic, then i took it to a transmission shop, lastely upon finding out my coworker had an extended warranty that she did not disclosed a year ago... I took it to the dealership. They replaced a brand new transmission free under warranty. It was to easy! I felt truly blessed! Lets hope that this baby lasts!! Also, the dealership has a goodwill program. The customer service and finance department folks are nuckleheads and do not know about what they can and can't do. Climb the chain.. be determine. Get your Matrix fixed. Be Strong!!

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