Last post on Oct 07, 2013 at 1:21 PM
You are in the Toyota Matrix
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Toyota Matrix, Transmission, Wagon
#150 of 573 Re: Need advise on how to deal with my '03 XRS [canonlaw]
May 15, 2008 (7:11 am)
Man, I wish I would have found this forum sooner! I bought my 2004 Toyota Matrix XR back in 2003 brand new. I have been the only owner and only driver. I have an Automatic transmission. Back around 55,000 miles, my transmission started catching between 1st and 2nd gear. It was almost like it would stick between gears, shift hard and then any gears after that were fine when shifting. I took my car to the Toyota dealership and complained of the shifting/transmission issues. They said my transmission fluid was *dirty* and they flushed the fluid and gave it back to me. 1 week later I was driving home from work on Interstate 95 in 5 o'clock rush hour when my transmission completely went up. It locked up, hitting the gas pedal would do nothing except rev my engine. Shifting between gears made no difference. Had to get a tow to the Toyota dealer. This time they put in what they referred to as a *brand new transmission*. I was under 60K miles and therefore still under warrenty so no charges incurred. A few weeks later I was at a drive thru window when I heard a very loud noise under my hood. Took the Matrix back to Toyota dealer only for them to tell me that I had a bad bearing in my engine and they had to completely rebuild my engine. Still under 60K though and I was still under warranty. 1 year and 5 months later (2 days ago) I was driving home from work in rush hour again when my car just wouldn't shift again. I had to drive all the way home at 30 miles an hour revving out at 5,000 RPM's. Relying alot on my coasting of having an automatic and the grace of God to get me home. I made it to my condo parking lot before it burned. But it burned before I pulled into a spot. My husband had to push me in. Got another tow to the dealer. Now they are saying something *exploded* inside my transmission. I got an extended 1 year warranty when the transmission was replaced back in December of '06. 5 months out of the warranty and my tranny blew FOR A SECOND TIME. I have been fighting with the dealer for days about this!! Ahhhhhh! I too have owned Toyota's in the past and I have never had a single issue until I bought my Matrix XR
#151 of 573 Another victim
May 16, 2008 (7:54 am)
2003 Matrix XR 5 speed
The output bearing is going, at the 95,000 km mark I asked the dealer to check the noise in the transmission and the fluid level, they said nothing was wrong. Now at 130,000 km the noise is very very loud. I found this forum and starting asking the dealer questions, the parts guy admits there are alot of failures but the services guy act like they've never heard of it.
I'm in Fredericton, NB, Canada
Tried phoning around for used trannies but the yards say, yup very familiar with this problem, sorry all our vibe, corolla and matrix trannies are sold out.
The dealer wants 600$ for the parts alone and no returns on unused pieces.
I found one used tranny a distance away but its about the same milage as mine, no guarrantee the bearing has been done.
Anyone have the updated bearing number? Anyone have an aftermarket cross number?
I'm going to call the Toyota line this afternoon but I doubt I'll get anywhere.
Sure wish I had bought the 1999 Tacoma that was next to it for the same price, would have 20,000$ in hand to spend instead.
#152 of 573 Re: Another victim [slowzuki]
May 16, 2008 (8:57 am)
My advice, sell it fast. If not, get that bearing changed before it blows apart. Funny that Fredericton Toyota doesn't admit problems. I had my Matrix transmission replaced there in Oct/07. THere's an older guy at the desk, can't remember his name, he must be the manager. Tell him that you know for a fact that a Ms Laurinolli had a tranny replaced there, only 60% paid for by Toyota. Cost me $2000. He seemed to be fully aware of the bearing problem because the first question he asked was if my car had sat unused for awhile, which it had for 2mths. The bearing seized up and didn't have proper oil apparently. I thought Toyota released a bearing upgrade package or something?? Someone on here said that.
#153 of 573 another trans problem
May 29, 2008 (10:54 am)
Add my 2003 Matrix to the long list of trans problems. I am just over the 5 year/60k mile warranty. I had the previously described grinding noises and the dealer just quoted me $3,200 to fix. When I told him about this forum, he looked it up on the Toyota website and said they show no problems. He said this sort of half-heartedly as if this is just the company line. We have had a long history of good relationship with our dealer and he is currently looking into doing something for us with the goodwill program. I'm hoping he comes through for us. Other than this problem, the matrix has been a perfect car for me.
May 29, 2008 (11:24 am)
I wish I could sell, no one would buy a car with a bearing noise that loud. I'll look into it but I doubt they will help since they didn't sell me the car and the warrantee is up.
Can't believe Toyota won't admit there is a problem!
#155 of 573 2004 Matrix XR
Jun 04, 2008 (11:43 am)
Hi All, man I bought my toyota matrix from a coworker. In mint condition. 1 year later, I hear a spuddering or rattling sound everytime I press the gas after shifting. My heart dropped and knew it couldn't be anything simple to fix. After reading this blog I am so blown away from all this. I've had 3 toyotas in my past life and thought for sure this was going to last me a good while. I was wrong. I need either a new transmission or a rebuilt transmission. It is a bearing failure. Oh and throwing in extra cost for replacing the clutch, the price is very costly! Yeah I have over 60,000 miles on mine. I was shocked, now I'm shaking my head. BTW, Honda had a law suit against them for transmission failure between 1999-2001 or 2002.. I guess it could happen to even the most reliable vehicles!
#156 of 573 03 Matrix 140,000km
Jun 06, 2008 (10:05 pm)
It all started with service at a Toyota dealership 7 months ago.
3 days after the service ($300 overall check of the vehicle) the engine seized-apparently the radiator drained instantly with no warning. "We've never seen anything like this happen before on a Matrix"
4 days after the engine was replaced the transmission seized-apparently this was related to the engine failure. "We never see transmissions go on these vehicles."
Replaced with a used transmission by the same dealership. "We'll put in a used one for you, as we never see problems with these transmissions."
6 months later I hear a strange grinding noise. Told that my transmission needs to be replaced. "Sorry the used transmission only had 3 month warranty, we can't help you out. We never see any problems with these transmissions though. Just bad luck I guess."
Have now battled it out with the dealership and Toyota Canada. Neither of which will admit to any problem or wrong-doing. Write it off to really bad luck I guess...it was such a good car until that fateful service. Very disappointing.
Last bit of advice from the dealership "Vehicles do not become more valuable as they get older, or increase in value as their mileage increases, the cost of maintenance starts to sky-rocket and reliability and safety decreases. The point is the longer you keep your vehicle, the more it will start to cost you due to wear and tear."
Thank you to Peace Arch Toyota in Vancouver, BC for the mind-blowing advice!
#157 of 573 Re: 03 Matrix 140,000km [dashed]
Jun 12, 2008 (4:33 pm)
I am just experiencing the same problems. It is not acceptable for Toyota to have an issue with their manufacturing and not deal with it. I have just sent a link of this thread to Toyota Canada and my Local Dealership - Jim Pattison Toyota North Shore. They can't say its a one off problem.
A recall must be started. To do this everyone must send an email or letter to the Ministry of Transportation. The link to his contact page is here - http://www.tc.gc.ca/minister/contact.htm.
Everyone also needs to send a link of this thread to Toyota Canada and their local dealership. Toyota prides itself on reliability and low maintenance costs - we for us it was a lie. They are tarnishing their image and word of mouth.
This is not a one off issue. This is Toyota have a known manufacturing issue and not being responsible for it.
Good luck everyone.
#158 of 573 Re: 03 Matrix 140,000km [gmore]
Jun 13, 2008 (7:49 am)
While you're at it, all Canadians write to W5 at CTV. Might not be a big enough story for them, but worth a try. They love car scams. I wrote them a letter but haven't heard back. Wonder what consumer reports' used car guide has for reliability for the 2003-04 Matrix? Should be zero.
#159 of 573 Re: 03 Matrix 140,000km [marjo]
Jun 13, 2008 (10:07 am)
I will call them, email them and write them a letter.
For a good laugh, here is the response I just got from Toyota Canada regarding the my transmission:
"Toyota Canada Inc. is not aware of any common concerns with the transmission on the Toyota Matrix. However, we suggest discussing this directly with the Service Manager at your Toyota dealership. They would be in the best position to advise you in this regard."
Poor dealers having to lie on behalf of Toyota Inc not taking responsibility.
Lets all chant together "Buy a Honda, Buy A Honda, Buy a Honda, Buy a Honda"
When I get my car fixed, I am going to put a info sheet on both windows as well as stick notes on other Matrix Cars, telling the world what Toyota is doing. Bye Bye Reputation!
We should all do that!