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Matrix Transmission Problems

356 messages,  Last post on Nov 21, 2009 at 12:25 PM

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What is this discussion about? Toyota Matrix, Transmission, Wagon


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#136 of 356
Re: 03 Matrix Transmission completely trashed @ 62K [mjustice11] by badvibes
Apr 04, 2008 (6:13 am)
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Replying to: mjustice11 (Dec 27, 2006 10:44 am)

On Christmas 'eve 2007, my family(myself, my husband and our 7mos old child) was traveling from Walnut Cove to Statesville, NC to visit our son's grandparents. It's an easy 81 mile trip we make frequently to spend holidays with family. We were driving our newly purchased '03 Pontiac Vibe with approximately 85k miles on the vehicle. On this day nearly 3/4ths into our trip, we were traveling at a steady 70 miles per hour when my husband, who was driving, asked if i heard "that noise"? That noise being a high-pitched whining sound. Before I could answer, a loud and heavy popping sound, followed by a violent rattling, clunking sound could be both heard and felt underneath us. We quickly pulled over to the emergency lane of Interstate-40 and attempted to see what had happened. My husband could see nothing wrong under the car or beneath the hood and attempts to move the car forward met with the worst grinding, clunky sound you could imagine. We had no choice but to call for a wrecker and wait for help. It was an awful feeling being stranded on the side of I-40 in holiday traffic with your newborn baby. After 30-40 minutes the wrecker came for us, towed our car to their garage and on Christmas day presented us with a 2000.00 estimate for repairing our transmission. The transmission was removed and taken to Cortran Inc. a specialist in rebuilding manual transmissions, where it was inspected, revealing a failure in the rear pinion shaft bearing which caused the 5th gear sets to break several teeth.
 
The transmission was rebuilt and re-installed only to find that the 5th gear set sent by Toyota was defective and would need to be replaced. The second set of gears arrived and was installed. We were told that we could pick up our car. After a couple of days my husband drove the car and noticed that 4th and 5th gears were nearly the same. After much head scratching and a couple of calls to the repair-shop, it was discovered that Toyota had sent the 5th gear set from a 6 speed manual transmission not a 5 speed. Apparently the tech hadn't caught the lack of a difference in rpms during his test-drive. Back to the repair shop. It has been an exercise in patience.
 
We purchased this car because of our needs as parents for a safe, reliable, functional vehicle. Through combined research and experience my husband and I decided on this American Pontiac brand because of it's design and it's use of the time tested, well proven reliable Toyota engine and transmission. We chose a manual transmission because of fuel efficiency and again, the proven reliability of a Toyota 5-speed transmission. We felt secure purchasing this used automobile because of its low mileage, quality construction and proven drive-train, its clean Carfax report and because it's a smart, roomy car.
 
After the breakdown, we began researching the transmission failure and found that there are MANY complaints on various internet auto forums which mirror our failure. The transmission failure occurred in both the Pontiac Vibe and also it's sister car the Toyota Matrix at various points around 100k miles. The culprit each time is a failure in rear pinion shaft bearing, usually giving no warning before its failure usually damaging some of the gears as it spins apart.
 
As per advice from our NC State Attorneys office, we have filed a formal complaint with the NC State Highway Patrol and are gathering interested participants in an inquiry to have the many failures examined for possible future recall. We feel that there is a safety risk with the defective transmission bearing and consider ourselves lucky to have not been injured in the incident. We are seeking compensation for the 1927.00 incurred in repair expenses only and believe there is precedence for such a request. We are not seeking lost wages or pain and suffering or anything other than what's right and fair.
 
teresa blackburn
#137 of 356
Re: Need advise on how to deal with my '03 XRS [upset4] by canonlaw
Apr 04, 2008 (10:31 am)
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Replying to: upset4 (Apr 03, 2008 7:45 am)

so you have had to replace the matrix transmission twice? or just two different toyotas? I had mine rebuilt and am nervous that maybe it may go out again. It was covered under the extended warranty the first time, but I don't want to pay for it if it goes out again. I am hoping they used the updated bearing when they rebuilt it
#138 of 356
Re: Need advise on how to deal with my '03 XRS [canonlaw] by marjo
Apr 04, 2008 (10:39 am)
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Replying to: canonlaw (Apr 04, 2008 10:31 am)

As mentioned many times, the transmission is exactly the same crap as the previous one that fell apart. They cannot change to a newer version without changing the entire engine.
#139 of 356
Re: 2003 Matrix XRS [car_guy_5] by marjo
Apr 04, 2008 (10:40 am)
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Replying to: car_guy_5 (Dec 27, 2007 8:07 pm)

You haven't read the posts clearly enough. The bad trans is in the 2003-04 models only.
#140 of 356
Re: Need advise on how to deal with my '03 XRS [marjo] by jmelynn316
Apr 08, 2008 (9:47 am)
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Replying to: marjo (Apr 04, 2008 10:39 am)

An update on my XRS...I took it into the dealership and they told me they think it's the throwout bearing, and that nothing is wrong with the transmission, but they don't know for sure until they put the news parts in. They told me they were helping me out on parts and labor, but it was still going to cost me $700. That was just the bearing. So, I was going to have a friend who is a toyota tech do the work. He plans on putting a new clutch, plate, bearing and all seals in there since the tranny will be dropped. The problem is? The plate's on NATIONAL back order until at least the 17th. Unbelievable. How can Toyota claim they have no record of these problems when the entire nation is having problems getting these parts??
#141 of 356
Frustration galore! by lseydak
Apr 15, 2008 (5:19 pm)
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When I had to have the electronic passenger window repaired after only 2 1/2 months I thought, OK, it's minor. When the catalytic converter cracked at 70K miles I thought WHEW it's still under warranty. After being told by the dealership that it was a fairly common problem with the Matrix, I resigned myself to paying the $232.00 cost of replacing the heat sheilds on the converter and the exhaust and made an appointment for this morning to have the work done. A half mile from the dealership the car "snagged" hard while I was exiting the interstate, I was able to down shift to 4th, 3rd, then slowed enough to go into 1st as I waited for a traffic signal to change. Once it turned green I went nowhere. Couldn't get into neutral, TOTAL lockup! End result.......the dealership called a few hours after my mighty Matrix was towed in and told me there had been, in the service mgrs own words, "a catastrophic occurance". The transmission was in peices. Estimate to repair the catastrophic occurance? $3,149.00!!!!! This is the 6th Toyota I've purchased for either myself or my kids.....one Corolla, one Celica, three Camrys, and now my mighty M. All were purchased because of the long standing reputation for safety and dependability. What happened? My Matrix is just NOT the caliber of Toyota I've come to know and expect. Has anyone else encountered so many problems with their Matrixes? Has anyone gained any financial assistance from Toyota? And, yes, the windows are going to have to be repaired again......thank heaven for the recall!
#143 of 356
Re: Transmission trashed at 108,000 [augurer] by aprilchristine
Apr 17, 2008 (9:22 pm)
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Replying to: augurer (Jul 13, 2007 6:39 am)

my 2003 matrix was making horrible noise, and went out I have less than 90,000 miles. I just got an estimate of 3700
#144 of 356
Re: Need advise on how to deal with my '03 XRS [marjo] by canonlaw
Apr 19, 2008 (8:58 am)
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Replying to: marjo (Apr 04, 2008 10:39 am)

I think you misunderstood my question. As I understand it, the problem with the transmission was the bearings, and Toyota has since come out with an updated bearing kit. So, if we got our transmissions fixed, and they put the new bearings in, then it shouldn't fail again.
 
I was wondering if your transmission has actually failed twice.

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