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Toyota Camry Hybrid Battery Pack Questions

96 messages,  Last post on Dec 15, 2008 at 3:44 PM

You are in the Toyota Camry Hybrid Maintenance & Repair Forum. Your Host is pf_flyer

What is this discussion about? Toyota Camry Hybrid, Hybrid Cars, Sedan


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#48 of 96
Re: Dead battery woes in my 2007 Camry Hybrid & Toyota Service [ocean99999] by flopshot
Sep 02, 2006 (10:47 pm)
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Replying to: ocean99999 (Sep 02, 2006 4:03 am)

While I sympathize with Ocean99999, I'm not sure Toyota did anything wrong here, except not have a knowledgable hybrid person available on their 800 number. Toyota corporate does not handle daily service claims, so they can't authorize a service tech to go into the field. Also, the local dealer in NYC cannot send someone out into the field to service a car, that never happens anywhere, I'm not even sure the dealer that sold the car would be allowed to do that. Getting a tow to a Toyota dealership so that warranty service could be perfomed was definitely the proper course of action, but in this case, a tow was physically not possible. So again, I'm not sure Toyota was to blame for that predicament. But I feel ocean99999's pain, it sucks to be stranded with no one willing to help you, I've been there... with NYC garage attendants at fault!
#49 of 96
Re: Dead battery woes in my 2007 Camry Hybrid & Toyota Service [flopshot] by ocean99999
Sep 03, 2006 (11:30 am)
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Replying to: flopshot (Sep 02, 2006 10:47 pm)

Thanks to everyone for your comments; I agree that towing to a dealer is the norm when a car "dies".
 
Unable to do this, I did try to jump start the car, following the instructions in the owner's manual prior to calling anyone for service or support.
 
My dissapointment is in two areas:
1) Toyota did not support its customer (me) adequately with this new techniology - if they say thay have a service line, they should have one...a real technical support line - with someone who would have TOLD me the simple solution to my problem (a 30 minute charge)
2) Toyota has no built in device in this car's electrical system to protect against total dischage of the batteries - this technology is available and inexpensive ....and this is a Hybrid, which has a power system COMPLETELY dependent upon having a working battery - in a regular car with a dead battery, its no big deal - a total (or 95% ) discharge.
   
My suggestion: If the car doesn't move for 2-3 hours, the battery cuts out...and when the car is "started" again, it simply requires the owner to push the start button a second time, to reset the system
#50 of 96
Re: Dead battery woes in my 2007 Camry Hybrid & Toyota Service [ocean99999] by lmlpxh
Sep 04, 2006 (8:00 am)
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Replying to: ocean99999 (Sep 03, 2006 11:30 am)

Actually, the TCH does have protection from draining the battery. I believe the manual says that if the lights are left on (1/2 hr.?) the TCH turns off the lights itself. I just had it happen this morning. My wife left the lights on last night. They were not on this morning and I only noticed as the navigation screen was in night mode and I saw the light switch in the manual on position. But the car started and drove normally.
 
I can't figure how your battery was drained unless the attendant left it in the ACC position. Instead, if it was left in the ON drive position, the motor would have started periodically, as the battery drained down.
 
But the response from Toyota is appalling. At least your dealer tech acted appropriately.
#51 of 96
Re: Dead battery woes in my 2007 Camry Hybrid & Toyota Service [ocean99999] by r_nash
Sep 06, 2006 (6:22 am)
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Replying to: ocean99999 (Sep 02, 2006 4:03 am)

The parking attendant most likely tried to power off the car without putting in in Park. You MUST put the TCH in to Park to shut off the car. If you don't, the dash lights go off, but the system is still on and will kill your battery after a while!!!
 
Perhaps a card to remind folks not familiar with hybrids would help. Shift to Park then Power Off
#52 of 96
Re: Dead battery woes in my 2007 Camry Hybrid & Toyota Service [r_nash] by gagrice
Sep 07, 2006 (7:00 am)
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Replying to: r_nash (Sep 06, 2006 6:22 am)

I refuse to go anywhere that I cannot park and lock my own vehicle. Parking lot attendants are notorious for dinging doors etc. They accept NO responsibility. Valet parking is just asking for trouble.
#53 of 96
Re: Dead battery woes in my 2007 Camry Hybrid & Toyota Service [gagrice] by midnightcowboy
Sep 07, 2006 (7:47 am)
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Replying to: gagrice (Sep 07, 2006 7:00 am)

do they offer valet parking at Burger king ?
#54 of 96
Re: Dead battery woes in my 2007 Camry Hybrid & Toyota Service [ocean99999] by droid13
Sep 07, 2006 (12:49 pm)
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Replying to: ocean99999 (Sep 03, 2006 11:30 am)

The TCH is really no different from a regular car when it comes to draining the 12V battery. If you leave something on, the 12V battery goes dead. This is, as already pointed out, nothing to do with the traction battery. The traction battery cannot be depleted as it will disconnect itself when the charge level drops too low allowing the 12V battery to go dead to save itself (bars on the battery display simply show charge available for use as seen fit by the computer, and not the physical charge state of the battery).
#55 of 96
Re: Dead battery woes in my 2007 Camry Hybrid & Toyota Service [droid13] by midnightcowboy
Sep 07, 2006 (12:59 pm)
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Replying to: droid13 (Sep 07, 2006 12:49 pm)

Hey droid13 look at Ocean99999's original post #44. Apparently there is more too it than you think.
 
Cheers,
 
MidCow
#56 of 96
Re: Dead battery woes in my 2007 Camry Hybrid & Toyota Service [ocean99999] by gillesmtl
Sep 07, 2006 (8:25 pm)
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Replying to: ocean99999 (Sep 02, 2006 4:03 am)

Hopefully we can all learn from what happened sadly to you :
 
After painfully skimming through the user's manual I found this.
1- On page 10 : "If the hybrid battery becomes fully discharged and the vehicle will not start even with a jump start to the 12 volt battery, contact your Toyota dealership." This is what you did.
 
2- On page 306 (Jump starting procedure) : "During jump starting, run the engine [of the helping car] at about 2000 rpm ..." DON'T DO THAT FOR THE FIRST 2 MINUTES - This creates a risk to burn the rectifiers of the helping car ! It will also exceed the 5-ampere charging recommendation by a large margin. LEAVE THE HELPING CAR'S ENGINE STOPPED for the first 2 minutes and then you can ramp up slowly to 2000 rpm.
 
3- Page 307 : "If the first start attempt is not successful...
...Recharge the discharged battery with the jumper cables connected for several minutes and restart the hybrid system in the normal way...." This is what you ended up doing.
 
I always like to know how and why things work (yes, I am an engineer ). We already knew that the 12 volt battery normally gets its power from the the 244 volt battery. Your mishap confirms that the 12volt-to-244volt converter is bi-directional, and that, when in need, the 244 volt battery can be recharged by the 12 volt battery.

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