Last post on Oct 31, 2013 at 10:49 AM
You are in the Ford Freestyle
What is this discussion about?
Ford Freestyle, Transmission, SUV
#227 of 255 Re: Freestyle Transmission Failure [soarneagle]
Feb 27, 2013 (2:51 pm)
My Ford Freestyle (2005 AWD) has the same issues as you mention here. Over a year ago, I saw the notes about cleaning the throttle body and finally had that done by my mechanic in Sept 2012, before I received the “letter” from Ford in Dec that they would “clean” the throttle body or reimburse me if I already had it done. I put in for the reimbursement in Dec, but before I even received my check, I started having the sound problem exactly as you describe with the transmission. I did not even think they could be related, since I’m not a car expert. My mechanic is the one that said the sound is most likely the transmission, but he does not work on transmissions. So I took it to a transmission shop near my home and they too said it was the transmission, but they would have to charge me $450 just to give me an estimate of a repair cost. At that point, I figured with 116,000 miles on the vehicle, I’d be better off just starting to search for a new vehicle. But now that I’m hearing they are related, I’m wondering if you’ve been able to get any satisfaction from Ford. I’m sure they won’t give in very easily, but like you, I like the size and features of this vehicle and have not been able to find something comparable. I’m leery about buying a used Freestyle considering this tranny issue will probably come up again. Please let me know if you’ve received any more info on this.
BTW – on another thread on this forum there is a link to join a class action lawsuit: http://www.seegerweiss.com/news/seeger_weiss_investigates_cvt_transmission_defec- ts_in_ford_and_mercury_vehicles.
It is being handled in their Philadelphia office. Call the 888 number on their home page and they will give you the Philly number.
#228 of 255 DISAPPOINTED FORD OWNER
Mar 13, 2013 (6:49 pm)
I am an unhappy owner of a 2005 Ford Freestyle with a junk cvt transmission. I purchased this car brand new expecting to get at least 10years 150,000 miles out of it. Every car that I have owned has given me this, I have them serviced regularly. This Freestyle was my 1st brand new car all other were used an none of them were Fords. My expectations came to a screeching halt at 6.5 years 111,000 miles when my CVT transmission failed. I now have a car which is only good for scrap unless I invest $6000 for a reworked transmission which I must purchase from Ford this adds salt to the wound. Do I have $6000 sitting around, no. Do I have a piece of junk sitting in my driveway, yes. Ford needs to step up and help its customers, what is the mark up on this reworked transmission??? It is clear that this is not just bad luck that my vehicle has this problem...just check the web it is all over and a growing problem now that many of these vehicles are approaching the 100,000 mi mark. With the absurd price of cars these days the loans have stretched out to 7years, the life of a car should out live the years of payments, no wonder so many americans are in such debt. The executives of these big corporations hide from the responsibility of standing behind their product while they stuff their pockets with big bonuses. So much for buying American, it is time for American business to support their customers and help to pay for the mistake made with this inferior products. I hope that everyone with this problem is persistent in pursuit of justice from Ford. I will be joining in on any action to get Ford to step up and help the many consumers who have been put in a financial set back due to this product. This will be my last Ford purchase...........
#229 of 255 Re: DISAPPOINTED FORD OWNER [nomorefords7]
Mar 14, 2013 (5:57 am)
I have the same opinions, although my Freestyle Cvt hs not yet totally failed. I bought an extended warranty which covered $1500 in cvt repairs already. I have switched to Honda, and it seems my Honda will run forever. When I get into the Ford, I am waiting for the next failure.
Once the Freestyle is finished, I will spend the extra to buy aHonda again. Ford, do you read these forums?
#230 of 255 Re: DISAPPOINTED FORD OWNER [nomorefords7]
Mar 15, 2013 (11:58 am)
You should have gotten a letter from Ford stating that they will do the cvt repair for free. I had the problem at 90K miles, three years ago. I paid out about $1200 for a new throttle body (after many angry calls to Detroit). Because I'd already had the repair done, Ford reimbursed me $1000. Nevertheless, I'll never buy a Ford again either.
#231 of 255 Re: DISAPPOINTED FORD OWNER [momf]
Mar 20, 2013 (9:02 am)
I was just wondering ,when did you recieve a letter stating that Ford would repair the cvt problems for free? The only letter I recieved was regarding the throttle body clean that I should not have gone for. It wasn't til after the recall that within 1 month time my transmission is out and my truck will not go in gear...
#232 of 255 Re: DISAPPOINTED FORD OWNER [nottrustnford1]
Mar 30, 2013 (3:54 am)
I apologize. It is just a throttle body service. Since I already had the throttle body replaced, I was reimbursed.
#233 of 255 2007 Ford Freestyle Transmission noise & replacement
Apr 01, 2013 (4:45 pm)
I have a 2007 Ford Freestyle that has a confirmed CVT problem. I took the car in because of a helicopter sound. I did have the throttle recall done as I had also experienced the lurching forward of the car. Based on the Ford service department, when the transmission was flushed it presented with metal particles in the fluid thus alarming Ford service not to open the transmission and repair BUT to REPLACE the transmission. The service guy was extremely upset to tell me this news but was more distressed when he had to tell me THIS TRANSMISSION WAS ON BACKORDER WITH NO DATE OF EXPECTED DELIVERY! He said that he had never seen this type of reply from Ford. This occured in early March 2013 with my car at approx 85K miles. I have yet to experience problems during driving, but have now changed my driving habits after reading many reports from consumers with the same problem. I am driving in the outside lanes as much as possible, not driving over 65 on hwy, not letting our newly liscensed driver drive the car on the highway and not driving it for longer than 30 minutes. I expect any day the transmission to stop like others I have read about. What have I done so far? I have called 1-800-392-FORD and voiced my concerns/complaints. Stressing the point that I have an unsafe car to drive and to be driven on public roads. I was given a case number for reference. When I called 3 weeks ago I was told that a regional manager from Ford would call the service department I go to and discussion a plan and that I would hear back from this regional service manager within 4 days. Three weeks later I have hear nothing. Today I called to check on the status, only to be told that my case # was closed. I was told that the service attendent at the dealership I go to told the regional manager that I did not want to go thru the expense of replacing the transmission. With this said, Ford closed my case. I never heard from anyone. I told the girl on the other end of the phone today that I wanted my case re-opened and a return phone call as promised from my initial call regarding the status of a replacement CVT transmission for my car. My first question I want answered from Ford is When will a CVT transmission for my Ford Freestyle 2007 be available? I was assured that my case would be re-opened and she noted I wanted to be contacted by phone. Then I called the service manager at the dealership I go to and he said, yes they called about 3 weeks ago, but he did not know what the outcome was. He said he would look into my question as well. Now... what I have read in another blog is that Ford hired a company to manufacture the CVT transmission for the Freestyle for 2005-07... then in 2008 when the Tarsus X came out they did not put in the CVT transmission. I have no idea where this will end up but we wont win unless everyone calls and complains... and not just once. It must be consistent flooding of this line. I plan to call every Monday. Each week I am sure my needs will change- but for right now I want to know when the transmission that belongs in my car will be available. It seems that Ford knows this is looming... but is not willing to take responsibility for it. Please call FORD!
#234 of 255 Re: 2007 Ford Freestyle Transmission noise & replacement [ladyonamission]
Apr 02, 2013 (1:19 pm)
"... Now... what I have read in another blog is that Ford hired a company to manufacture the CVT transmission for the Freestyle for 2005-07... then in 2008 when the Tarsus X came out they did not put in the CVT transmission. "
They used the same CVT on the Ford 500 model. From what I have heard they switched to the conventional 6 speed transmission in 2008 because it cost too much to manufacture the CVT, and they felt the 6 speed would get similar mileage. I don't think they had any problems with the transmission when they switched to the 6 speed; those problems showed up later.
#236 of 255 Re: 2007 Ford Freestyle Transmission noise & replacement [ladyonamission]
Apr 10, 2013 (8:14 pm)
My CFT30 transmission started to fail with the Park/Neutral whine like a throw-out bearing going bad and reverse planetary sounding like a well worn stick shift reverse gear.
Took it to a dealer in Flemington, NJ, even though 80 miles away because the dealer has a great reputation for having the technical expertise to actually repair this transmission with a 12 mo 12k mile warranty (as long as you don't drive it until the case is unusable), as well as replace it with a 3 yr/100K mile warranty.
The service manager informed me that the transmission is on a 60 day backorder from Ford, however they had a team locate 3 Genuine Motorcraft CFT30 transmissions in the US, and should have one here within 4 days.
OK that is a $6300 replacement that has taken 11 days to get moving and probably another week to complete.
It sucks that any transmission should cost almost as much as I paid for the vehicle and I have to pay for it with SS money, but if I can get another 3 years out of it!......
How do I sign up for that lawsuit again?
Oh, and I have not called Ford corporate customer service, yet.
If you persist, your service manager should be able to locate one of the few CFT30s that are lying around in some warehouse, like mine did, rather than waiting for one on 60 day backorder!!!