Last post on May 16, 2013 at 4:47 PM
You are in the Ford Freestyle
What is this discussion about?
Ford Freestyle, Transmission, SUV
#231 of 240 Re: DISAPPOINTED FORD OWNER [momf]
Mar 20, 2013 (10:02 am)
I was just wondering ,when did you recieve a letter stating that Ford would repair the cvt problems for free? The only letter I recieved was regarding the throttle body clean that I should not have gone for. It wasn't til after the recall that within 1 month time my transmission is out and my truck will not go in gear...
#232 of 240 Re: DISAPPOINTED FORD OWNER [nottrustnford1]
Mar 30, 2013 (4:54 am)
I apologize. It is just a throttle body service. Since I already had the throttle body replaced, I was reimbursed.
#233 of 240 2007 Ford Freestyle Transmission noise & replacement
Apr 01, 2013 (5:45 pm)
I have a 2007 Ford Freestyle that has a confirmed CVT problem. I took the car in because of a helicopter sound. I did have the throttle recall done as I had also experienced the lurching forward of the car. Based on the Ford service department, when the transmission was flushed it presented with metal particles in the fluid thus alarming Ford service not to open the transmission and repair BUT to REPLACE the transmission. The service guy was extremely upset to tell me this news but was more distressed when he had to tell me THIS TRANSMISSION WAS ON BACKORDER WITH NO DATE OF EXPECTED DELIVERY! He said that he had never seen this type of reply from Ford. This occured in early March 2013 with my car at approx 85K miles. I have yet to experience problems during driving, but have now changed my driving habits after reading many reports from consumers with the same problem. I am driving in the outside lanes as much as possible, not driving over 65 on hwy, not letting our newly liscensed driver drive the car on the highway and not driving it for longer than 30 minutes. I expect any day the transmission to stop like others I have read about. What have I done so far? I have called 1-800-392-FORD and voiced my concerns/complaints. Stressing the point that I have an unsafe car to drive and to be driven on public roads. I was given a case number for reference. When I called 3 weeks ago I was told that a regional manager from Ford would call the service department I go to and discussion a plan and that I would hear back from this regional service manager within 4 days. Three weeks later I have hear nothing. Today I called to check on the status, only to be told that my case # was closed. I was told that the service attendent at the dealership I go to told the regional manager that I did not want to go thru the expense of replacing the transmission. With this said, Ford closed my case. I never heard from anyone. I told the girl on the other end of the phone today that I wanted my case re-opened and a return phone call as promised from my initial call regarding the status of a replacement CVT transmission for my car. My first question I want answered from Ford is When will a CVT transmission for my Ford Freestyle 2007 be available? I was assured that my case would be re-opened and she noted I wanted to be contacted by phone. Then I called the service manager at the dealership I go to and he said, yes they called about 3 weeks ago, but he did not know what the outcome was. He said he would look into my question as well. Now... what I have read in another blog is that Ford hired a company to manufacture the CVT transmission for the Freestyle for 2005-07... then in 2008 when the Tarsus X came out they did not put in the CVT transmission. I have no idea where this will end up but we wont win unless everyone calls and complains... and not just once. It must be consistent flooding of this line. I plan to call every Monday. Each week I am sure my needs will change- but for right now I want to know when the transmission that belongs in my car will be available. It seems that Ford knows this is looming... but is not willing to take responsibility for it. Please call FORD!
#234 of 240 Re: 2007 Ford Freestyle Transmission noise & replacement [ladyonamission]
Apr 02, 2013 (2:19 pm)
"... Now... what I have read in another blog is that Ford hired a company to manufacture the CVT transmission for the Freestyle for 2005-07... then in 2008 when the Tarsus X came out they did not put in the CVT transmission. "
They used the same CVT on the Ford 500 model. From what I have heard they switched to the conventional 6 speed transmission in 2008 because it cost too much to manufacture the CVT, and they felt the 6 speed would get similar mileage. I don't think they had any problems with the transmission when they switched to the 6 speed; those problems showed up later.
#236 of 240 Re: 2007 Ford Freestyle Transmission noise & replacement [ladyonamission]
Apr 10, 2013 (9:14 pm)
My CFT30 transmission started to fail with the Park/Neutral whine like a throw-out bearing going bad and reverse planetary sounding like a well worn stick shift reverse gear.
Took it to a dealer in Flemington, NJ, even though 80 miles away because the dealer has a great reputation for having the technical expertise to actually repair this transmission with a 12 mo 12k mile warranty (as long as you don't drive it until the case is unusable), as well as replace it with a 3 yr/100K mile warranty.
The service manager informed me that the transmission is on a 60 day backorder from Ford, however they had a team locate 3 Genuine Motorcraft CFT30 transmissions in the US, and should have one here within 4 days.
OK that is a $6300 replacement that has taken 11 days to get moving and probably another week to complete.
It sucks that any transmission should cost almost as much as I paid for the vehicle and I have to pay for it with SS money, but if I can get another 3 years out of it!......
How do I sign up for that lawsuit again?
Oh, and I have not called Ford corporate customer service, yet.
If you persist, your service manager should be able to locate one of the few CFT30s that are lying around in some warehouse, like mine did, rather than waiting for one on 60 day backorder!!!
#237 of 240 Re: 2007 Ford Freestyle Transmission noise & replacement [davisrs41]
Apr 13, 2013 (6:47 am)
Alright.. time for decision.. Last night the transmission failed. I am continuously astonished on the number of people posting about this failure on the CVT transmission on these 2005-07 cars. Every week MANY new postings. Yes, I know that there is a transmission available for $7K... I did find a shop that will replace it for $5K. BUT just read another post that someone has already replaced the transmission after it was replaced. EVERYONE NEEDS TO CALL FORD IF THIS IS GOING TO MOVE ANYWHERE. I have printed out the Class Action Suit with comments and am heading up to the dealership to have a chat. First step is to see what Ford Dealership will give me for this car. I do not owe anything on this car and will wheel a deal on a standard transmission type Ford car if I feel I am getting a good deal. This is gonna take a lot of work on my part and I will not quit till I have gotten what I think is fair. Wish me luck. I'll keep you all posted on what happens with the dealer.
#238 of 240 Re: 2007 Ford Freestyle Transmission noise & replacement [ladyonamission]
Apr 22, 2013 (8:38 pm)
I share the same pain as many others with their Ford Freestlye transmissions. Today, I took my wife's 2005 Freestlye for an annual inspection and received a call from the ford service advisor. He stated that the car wouldn't pass the state inspection due to a cracked tranny support bracket, rear rotors need replaced and it going to need new brake pads. (Approx. $900.)
That's not the worst of it...He stated the tranny is whining and it's going to need replaced in the near future. So I asked how much is the replacement? His answer was $6000. I could not believe what he told me so told him not to do any service work and that I would pick up the car after work. This tranny replacement is B.S. I am going to call a Ford rep in Dearborn, Mi. tomorrow to file a complaint and hope that they can help me with this matter. By the way, the Freestyle has only 86k miles. This recall was neglected by Ford...
#239 of 240 Transmission Blow out of 2007 Ford Freestyle
May 16, 2013 (11:01 am)
I can see that Ford has been having issues with the transmission on the 2007 Ford Freestyles by the looks of all of the posts and other research I have been doing on the internet. Well this morining my transmission blow out the bottom of my car and there is a hole in the casing. I am the original owner and it has just over 100,000 miles. I was given a price of $5,500.00 to repair my car. Is Ford doing anything about this issue becaue there seems to be a lot of them.
#240 of 240 Re: Freestyle Transmission Failure [pegk]
May 16, 2013 (4:47 pm)
I have the same issue! At 60k I called my dealer to have the tranny serviced (as noted in my service manual) and I was told they changed that to 100k and to come back. Then I called to book a service at 100k and I was told that they've been advised not to open these and only to service if there are problems. Since the CVT was new and they are supposed to know what they are doing... I followed their advice. Since then I've learned about the cvt issues b/c mine started the noise in park and neutral. I took it to ford and told them there is a noise coming from my tranny. They gave it back to me with a bill for the inspection of $90 that confirmed 'a noise from transmission'. There option was $7000 for a Ford re-manufactured. When I said that was not affordable they suggested to drive it till it dies or go to a tranny shop that might be able to rebuild cheaper. I've since found that PARTS are not available.
My big question is.... Is there a class action in Canada yet? anyone have a link. I simply bought into there wonderful technology speech and followed their advice on not servicing it. Now my wife and kids are driving around in this till we need to call a tow??? FORD, you should be ashamed!!!