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Chevy Silverado and GMC Sierra Steering

139 messages,  Last post on Jul 15, 2009 at 11:19 PM

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What is this discussion about? Chevrolet Silverado 1500, Chevrolet Silverado 2500, Chevrolet Silverado 3500, GMC Sierra 1500, GMC Sierra 2500, GMC Sierra 3500, Steering, Truck


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#119 of 139
Re: Clunking steering shaft [davethecarnut] by Bloozester
Jan 13, 2009 (5:27 am)
Reply

Replying to: davethecarnut (Jan 12, 2009 11:05 pm)

Tried that at both dealers. Both said since I was the second owner they would not do it for free or for any kind of discount. I was quoted $110 for the part and $90 labor at both dealers.
#120 of 139
Re: Clunking steering shaft [Bloozester] by knah2003
Jan 13, 2009 (7:24 am)
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Replying to: Bloozester (Jan 13, 2009 5:27 am)

Hey there....enclosed in this particular "forum" is the number to the TSB thats out to replace the intermediate shaft at no cost to you!
You can even search on this site for the TSB I believe...
#121 of 139
Re: Clunking steering shaft [knah2003] by Bloozester
Jan 13, 2009 (8:41 am)
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Replying to: knah2003 (Jan 13, 2009 7:24 am)

Took that with me too. Showed them both. They both said if I wasn't the original owner there was nothing they could do about it.
#122 of 139
Re: Clunking steering shaft [Bloozester] by davethecarnut
Jan 14, 2009 (10:14 pm)
Reply

Replying to: Bloozester (Jan 13, 2009 8:41 am)

Try calling AND writing to GMC corporate....basically harass them. I did. I don't recall them asking me if I was the original owner. Give them your local dealer's info too......meaning the preferred dealer you would like it to be fixed at. I'm pretty sure they give the "go-ahead" to them first before they tell you. Be persistent.
GM part no. 19153614
Document ID# 1893252
Good Luck!!
#123 of 139
Re: Clunking steering shaft [davethecarnut] by stephens24
Apr 11, 2009 (6:31 am)
Reply

Replying to: davethecarnut (Jan 14, 2009 10:14 pm)

What is the email to Gm that is CUSTOMER SERVICE? My dealer is acting like i'm the only one that has the issue. How can you have someone from GM talk to ya?I am the original owner of the truck. Any help would be appreciated....
 
#124 of 139
Re: Clunking steering shaft [davethecarnut] by stephens24
Apr 13, 2009 (2:02 pm)
Reply

Replying to: davethecarnut (Jan 14, 2009 10:14 pm)

i called gm, got a claim #, they said i have to pay, i'm fight it.
#125 of 139
Power Steeering, 2004 Silverado by bstacy
Apr 14, 2009 (8:52 am)
Reply
I have no power steering at idle on 2004 Silverado, 2WD 5.3 Liter 4 door extended cab truck. You have to hold the brake with your left foot and press the accelerator with your right foot or put the tranny in neutral and rev the engine to get the steering wheel to turn when stopped.
Last Friday 4-10-09 not being able to steer caused me to side swipe a sign post at about 5 MPH.
The dealer Service manager said that replacing the pump and gear box "might fix the problem" for about $1000 I want more than a might. Has anyone experienced positive results from these repairs? Chevy and GM should be ashamed . It is no wonder they are bankrupt. I have been a faithful GM fan for 35 years.
#126 of 139
Steering column, 2004 Silverado by knah2003
Apr 14, 2009 (9:00 am)
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Posted a complaint on...well intering GM website there's nothing but on the side you can be directed to complaint area. It asks if you want a lawyer to call yu back....Good thing there wasn't a pedestian walking, sitting, using a cell phone....We have do more to get them to pay attention or maybe injure someone or ourselves!
#127 of 139
Re: Clunking steering shaft [stephens24] by dave8697
Apr 24, 2009 (6:37 pm)
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Replying to: stephens24 (Apr 13, 2009 2:02 pm)

My '01 had the clunking coming through the steering wheel the first month I owned it back in '01. I now have 26k miles on it and it's more noticable. It has never needed a bumpy road to happen. From what I'm reading on here, I can go to a Chevy dealer and get it fixed free? Is there any harm to not replacing the steering shaft, besides the feel and noise? Aside from the slight noise when turning tight, the truck is OK. I have owned it 7.7 years and have put in a battery, rotated the tires once, and done maybe 6 oil changes. I drive it more now that gas calmed down and I moved 32 miles closer to work. The truck has been to Fl. and back (2500 miles) 5 or 6 times, and that is about half the total miles on it. I'll probably keep it a long time so I want to know if the steering needs attention. I don't want a dealer to mess something else up fixing a noise that has no other ill effect other than a noise when I back out of the driveway.
#128 of 139
Re: Power Steeering, 2004 Silverado [bstacy] by davethecarnut
Apr 29, 2009 (11:23 pm)
Reply

Replying to: bstacy (Apr 14, 2009 8:52 am)

For lack of a better term, that's weird....and unsafe. Thats adefinitely a safety concern and I would contact GM about it..and the BBB and my congressman. You should definitely NOT have to pay for that kind of repair. Be vocal...be loud. Good Luck

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