- #114 of 139
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Re: clunking intermediate steering shaft [pbarlow]
by hdfxdwg
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Nov 09, 2008 (10:52 am)
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Replying to: pbarlow (Sep 26, 2008 7:20 am)
i have a 2003 1500hd crewcab 4x4 had the lube kit done a few years ago 130.00 at dealer but the problem came back and i just lived with it i know that they have come out with a couple of new shafts this new shaft came out in 08 part # gm 19153614 retails for 94.00 wholesales for 69.00 i bought one friday 11-07-08 put it on myself truck drives and steers like new it is quite don't feel or hear the clunk anymore took about 20minutes to install also Dorman products has one for 74.95 can buy it at most parts store autozone # 425-126 or 426-125 i can't find my note for autozone i just surcure the steering wheel with a bungie cord so it wouldn't move undone the bolt under the dash on steering wheel and then under the hood 1 bolt pull it thru from under dash push new thru from underdash being careful not to bump the steering wheel bolted back up and i was done hope this helps someone.
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- #115 of 139
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Re: clunking intermediate steering shaft [hdfxdwg]
by davethecarnut
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Nov 20, 2008 (10:55 pm)
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Replying to: hdfxdwg (Nov 09, 2008 10:52 am)
Unfortunately I was late replying for foxdog and others. I had the shaft replaced on my 03 for free from the factory and my dealer. I wrote an e-mail on the GMC website and I printed it and snail-mailed it to the office in Michigan. I guess the squeaky wheel does get "lubed". The rest of you should try it too. Don't give up.
And definitely don't pay for parts.
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- #117 of 139
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Clunking steering shaft
by Bloozester
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Jan 01, 2009 (9:24 pm)
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I just bought a 2002 Sierra 1500 4WD and I suppose the steering clunk is what I'm experiencing. Whenever I turn the wheel left or right at under 30 mph or so, it feels like there are little "clunks" I can feel through the steering wheel, but I don't hear anything with the window down. Especially happens over a bumpy surface. No front end shimmy or looseness that I can tell. Brakes feel smooth. Shame really as the truck only has 66K on it and is in really nice shape with no rust underneath and the interior is like new.
Anyway, if this is the case, how much does it cost on avg. to have a dealer replace the intermediate shaft? I'm not terribly handy when it comes to tearing into the mechanicals.
Thanks everyone.
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- #118 of 139
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Re: Clunking steering shaft [Bloozester]
by davethecarnut
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Jan 12, 2009 (11:05 pm)
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Replying to: Bloozester (Jan 01, 2009 9:24 pm)
See #115
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- #119 of 139
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Re: Clunking steering shaft [davethecarnut]
by Bloozester
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Jan 13, 2009 (5:27 am)
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Replying to: davethecarnut (Jan 12, 2009 11:05 pm)
Tried that at both dealers. Both said since I was the second owner they would not do it for free or for any kind of discount. I was quoted $110 for the part and $90 labor at both dealers.
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- #120 of 139
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Re: Clunking steering shaft [Bloozester]
by knah2003
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Jan 13, 2009 (7:24 am)
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Replying to: Bloozester (Jan 13, 2009 5:27 am)
Hey there....enclosed in this particular "forum" is the number to the TSB thats out to replace the intermediate shaft at no cost to you!
You can even search on this site for the TSB I believe...  
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- #121 of 139
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Re: Clunking steering shaft [knah2003]
by Bloozester
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Jan 13, 2009 (8:41 am)
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Replying to: knah2003 (Jan 13, 2009 7:24 am)
Took that with me too. Showed them both. They both said if I wasn't the original owner there was nothing they could do about it.
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- #122 of 139
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Re: Clunking steering shaft [Bloozester]
by davethecarnut
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Jan 14, 2009 (10:14 pm)
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Replying to: Bloozester (Jan 13, 2009 8:41 am)
Try calling AND writing to GMC corporate....basically harass them. I did. I don't recall them asking me if I was the original owner. Give them your local dealer's info too......meaning the preferred dealer you would like it to be fixed at. I'm pretty sure they give the "go-ahead" to them first before they tell you. Be persistent.
GM part no. 19153614
Document ID# 1893252
Good Luck!! 
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- #123 of 139
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Re: Clunking steering shaft [davethecarnut]
by stephens24
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Apr 11, 2009 (6:31 am)
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Replying to: davethecarnut (Jan 14, 2009 10:14 pm)
What is the email to Gm that is CUSTOMER SERVICE? My dealer is acting like i'm the only one that has the issue. How can you have someone from GM talk to ya?I am the original owner of the truck. Any help would be appreciated....
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