Last post on May 17, 2010 at 7:02 PM
You are in the Pontiac GTO
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Pontiac GTO, Engine, Suspension, Coupe
#44 of 142 Strut problems and then tires!!
Nov 10, 2006 (7:22 am)
I bought my 2006 GTO in August within 1 week one of the front struts blew out, the car was bouncing, bouncing, bouncing. I took it into the dealership, they said they are having that problem with ALL the GTO's the parts are on back order. They tried to put me back in the car I said no way, they finally gave me a rental. Then they said they were only going to replace one side, I called Pontiac and and told them both struts needed to be replaced. Then I was told I had an oil leak(rear main seal) so they had to replace that!! Then I told them of a clicking noise coming from the AC. Their response was that they tested other GTO's and found that they also had that same noise, it was the AC line rubbing on the fuel line and they did not know how to fix it "it is a common characteristic of this vehicle" Now almost 2 months later I am hearing a grinding noise take it back to the dealer I am thinking a wheel bearing, but no my tires are coupled. I explain to them that coupling is caused by bad struts, bad alignment etc.. They need to replace my tires!! Note: I only have 5000 miles on the car!!!!!!! Has anyone been able to do anything about these LEMONS??
#45 of 142 Re: 06 GTO [beachguy]
Nov 10, 2006 (7:25 am)
I was told by the dealership when I brought my GTO in for strut problems that the oil in the struts was too thin and blowing out the seals. They are going back to last years struts!!! And it was on just about all the new GTO's.
Nov 11, 2006 (8:10 am)
I had my struts repaired in early/mid-September and I filed a claim with GM for reimbursement of the ~$1000 I spent on a rental car while my GTO was inoperable. Unfortunately, I am still playing phone tag trying to get my money from GM. I am not sure if they are just so busy that they don't have time for me or if they have simply given up on me ever buying another GM product. The funny thing is that I was contemplating buying a second GTO for my wife even as recently as a month back. At that time I thought that the strut problem was an exception to otherwise minimally acceptable customer service. I guess not.
As an aside, I took my 2005 Bonneville GXP to the dealer for servicing this past Thursday. The dealer reminded me that I really needed an appointment for service, but since they were slow that day they could fit me in. I mentioned that when I turned the steering wheel I would get loud knocks coming through the steering column. They said they would investigate. Anyway, to make a long story short, the intermediate steering column had failed and had to be replaced. I'm not sure what an intermediate steering column is, but I assume that it is important for safety. It occurred to me that as with the GTO, a safety related issue had the potential of harming me could have taken a back seat to the number of oil changes they had to perform. I'm sure had their service calendar been full, they would have sent me away, in a dangerous vehicle. Is this the way all dealers behave?
#47 of 142 Re: Phone tag. [silvanov]
Nov 14, 2006 (6:22 pm)
Your comments about the loud knocks coming through the steering wheel on your Bonneville. In addition to my '06 GTO I have an '04 Grand Prix GTP. I am getting loud noises when turning and the feeling of cracking knuckles when turning the steering wheel. I now wonder if my GTP has a similar problem as your Bonneville. And I'll be pickled, the warranty just expired at 36K miles, I have 36,579 on the odometer.
It must be Pontiac dealers in general. I stopped by for a non-appointment oil change on my GTO, was at the dealer bright and early. I was the only customer at the counter and I got this rash of crap that "I had two guys call out today, another guy on vacation" and yadda yadda yadda. Oh well their loss oil changed and on the road in 45 minutes at the local ExpressLube. Had a tire issue on the GTP, where do I go? To the dealer, car under warranty. Couldn't help, wouldn't help and couldn't be bothered to call a tire dealer or anything. Took the GTO in for an oil leak, replace the oil sending switch. Had a meeting I needed to be at asked the dealer for a loaner or a ride to my office, 3 miles away. Couldn't help. I called the local Enterprise joint, cost me $34.95 for two hours for the rental! Soooooo. It seems to be Pontiac Service at it's best.
#48 of 142 Re: Phone tag. [06gto]
Nov 15, 2006 (3:37 am)
I started this thread 47 messages ago looking for similar problems with the 06. My car was repaired within a week and there have been no problems since. I am very satisfied with the car and would not have given it back if they had offered. It is just too much fun to drive and at 10,000+ miles in six months we do a lot of that.
On dealer experience I think those of you with problems have purchased from the wrong one. I have been doing business with the same dealer since we moved to this area and would not go anywhere else. The extra service they offer is more valuable than a lower price on purchase. They will bring us home, pick us up when ready, arrange rentals, work us in if we have no appointment, etc. This to me is all part of the sale and why I bought my Goat from them. Mine came right off the truck and I have heard of better deals but, from the experience I had compared with others, it was well worth a few extra bucks for piece of mind.
All in all I hope this thing lasts until the next ones are out as I cannot imagine driving anything else. I could be an advertisement for them because at 60, I just love it. After all, what is not to love about 400 horses?
Nov 15, 2006 (6:53 am)
I'm pleased to hear that some GM dealership somewhere is behaving in an acceptable manner. My complaint is with GM more than the dealer since GM will ultimately drive the behavior of the dealer. I have to think that at the time I had taken in my GTO, it was already know that parts would be unavailable for 6 weeks and GM really did not want to pay for a rental. So instead of honoring the warranty and providing courtesy transportation, they chose to put my life at risk. If GM were to offer a refund GTO, I would take the money and run. I would do this because I have no faith whatsoever in GM. In a 12 month period I spent ~$65,000 on GM vehicles and while most of my interactions with them have been acceptable, the strut fiasco showed GM's true colors.
I'm 45 and unless something drastic happens at GM, it is unlikely that I will ever purchase another GM vehicle. Given how poorly GM has done this year, I have to think I am not alone.
#50 of 142 No issues yet at 1,455 miles on 06, 6 speed, But???
Nov 26, 2006 (5:27 pm)
OK so far I have found out I've paid too much for my GTO from other forum,(Mick) now by this forum I find I may be driving a vehicle that will break down while I drive 500 miles during Holiday visits? I have no issues yet, but should I bring car in and demand my dealer replace struts,or at least tell me this car has been dealt with as far as Strut issues?
Nov 26, 2006 (6:52 pm)
Even if they go during your trip its not going to leave you stranded.
#52 of 142 Re: No issues yet at 1,455 miles on 06, 6 speed, But??? [plist]
Dec 01, 2006 (9:05 pm)
From what I know the strut problem was on some early 06 GTO's due to a change in the supplier of oil for the struts. This was rectified. Other posts on this thread have the exact months this was an issue. If yours is a late model 06 I don't think this is an issue anymore.
I am glad you like the car. I have a red 05 GTO and love it. I like your attitude - keep enjoying it!
#53 of 142 LEAKING STRUTS
Dec 02, 2006 (11:24 am)
The strut issue has not been Pontiacs brightest moment, that is for sure. but all of you should look at your front struts if it is a 2006. There is a paper on each of the struts. In the top corner of the paper is a build date. If it is form 1/15/06 to about 5/6/06, then you have what Pontiacs says is the "wrong oil". Also those of you who have had the struts replaced, makes sure they replaced the 2 bolts and nuts that secure the strut to the knuckle at the bottom (2 sets per strut) and the nut the secures the strut together. GM says they are 1 time usages only./ If they did, they would be charged out and show on your repair order. If they do not, then the dealership re-used them. They do not come with the OEM strut
Also, there is a 95% chance your upper strut bushing is collapsed. I think it is due to the GM putting a spring limiter on the front coil springs when they ship them from overseas. Then they chain down the GTO. This puts long term very serious upward tension on the strut bushing, to the point where I have seen them tear. If the center portion of the strut bushing is equal to or higher than the outer part, then it is collapsed and damaged. What can this do? This can cause your front end to sag and eventually create noises by allowing metal/metal contact inside the strut tower in the fender. I also believe when the strut bushing collapses enough, camber and tow will change, thus you may have accelerated inside tread tire wear. We have seen this especially on vehicles with over 15k miles on them