Last post on Sep 18, 2013 at 6:11 AM
You are in the Honda Civic
What is this discussion about?
Honda Civic, Brakes, Engine, Oil, Steering, Suspension, Transmission, Coupe, Sedan
#1042 of 1262 Re: Pebble damaged AC Condenser [fpritchett]
Dec 01, 2008 (5:45 pm)
I have the same problem with my 2007 Civic. The A/C went out and when I took it to the dealer they told me a rock cracked the condenser and that my warranty wouldn't cover it. The service manager's name was Wayne.....just wondering if that is a coincidence or if you took it to the Honda dealership in Santa Barbara as well. He played dumb....and acted like he didn't know if anybody else ever had this problem.
Let me know when you get a chance.
Dec 02, 2008 (4:26 pm)
I have had this problem for a long time on my 2006 civic hybrid. I now have about 103,000 miles on it and have gone through 2 1/2 sets of tires and going on the forth set. The rear tires have experienced the worse wear on the inside edges.
I just had a blow-out in carpool lane this morning while driving at 70MPH. It was scary. I had not noticed the very excessive inside wear on this set. I looked at the other side and it is ready to go as well. Outside wear has plenty left.
I know my car is no longer under warranty. But I am trying to get a copy of the TSB 08-001 to take to the dealership. I tried arguing with Honda prior to my warranty ending and it got me nowhere!
Maybe now I can use this as a tool to a least have them fix the root of my problem without me having to pay for it!
Appriciate an e-mail copy of it or link to where I can print it out.
#1046 of 1262 Re: Pebble damaged AC Condenser [easybrah]
Dec 11, 2008 (11:36 pm)
Couldn't help but reply to your post.
The A/C issue is a well documented problem at American Honda Motor Co. I should know, I did a lot of the documenting... I used to work cases for Honda at their corporate office in Torrance Ca.
Heck, even if its out of warranty, you have a really good chance of getting a free repair. this is what you must do
Call the customer service line at 1.800.999.1009
Connect with a rep. Have all of your info handy (vin and dealer info) and service records handy, having service done exclusively at Honda Dealers really earns you credit for "FREE REPAIRS" although an old friend who still worked there told me they stopped doing that. It still would help in my opinion.
Explain your situation, they've heard it literally thousands of times by now. The condenser, due to its location is susceptible to being punctured by rocks.
A case and case # will be generated. After being inspected by a Honda dealer, your issue will be documented at the dealer. A regional case manager will call you within 1-3 business days and will gather necessary information from the dealer to decide if the situation merits a "FREE REPAIR"
Which for an A/C condenser should merit a free repair, Honda tells their regional case managers to be "generous" with particular situations such as this.
Honda sets aside literally millions of dollars to do out of warranty work for Honda customers who they believe will remain loyal to Honda. Under no circumstances threaten to "never by a Honda" in the future. In their eyes, doing free repairs retains future purchases from current customers. Its all about the dollars after all!
and FYI to everyone who has a Honda, this method can work for almost any issue not covered under warranty except for maybe wear and tear items. But even tires might get paid for (partially) if they were 1) purchased at a dealer and 2) had significant premature wear
The key is to be nice to the dealer and to your case manager, they're people too you know. If you're an ass, they can be an ass because after all, your vehicle isn't covered under warranty and they are at no obligation to pay for anything.
#1047 of 1262 Re: Issues...Arms and other noises
Dec 16, 2008 (8:55 pm)
I had to get my rear arms replaced a few weeks ago. Honda sent out a "service memo" to the dealerships notifying them about this. They went ahead and changed mine out, even though I was not having issues that suggested they needed to be replaced.
I have been having issues since 11/4/08. My dealership has had my car for 8 cumulative days, and in those visits, I have left with new left and right front struts (two weeks apart), new rear arms, and a new door lock actuator. I still hear the noise that I am complaining about, but the mechanics are now saying that my shoes are rubbing on my drums (rear brakes). I only have 21,500 miles on my 2007, and I have been having issues since around 19500.
I picked my car up today, after they had it two days this week, with the "answer" from the mechanic being that it is "not fixable." I do not understand how they can say that yes, my car makes a noise, but it is not abnormal for a car, that I bought brand new and have owned for less than a year and a half, to have these issues. The mechanic supposedly drove another 2007 civic with similar miles, and the car made the same noise, which was the foundation for their comment to me - that it is NORMAL. I cannot accept that it is normal for a new car to make this much noise. I bought a new car to keep from hearing these noises!
I feel as though they were throwing parts at the problem for the last month and almost a half, and still have no answer. The noise that I brought my car in for was not addressed, because they were unable to recreate the noise. At this time, I am beginning to look at the Lemon Law, and have contemplated representation.
Is anyone having problems with strange noises - resulting from when you turn the steering wheel, specifically to the right?
#1048 of 1262 Whirr in the Engine Compartment of a 2004 Civic
Dec 17, 2008 (4:11 am)
On the first cool day of the fall down here in coastal SC, my star-performing (to date, knock on wood) 2004 model, bought new in CT, began to emanate a whirring or whining sound at start-up. The local oil-change guy said it was because the temperature had been lower overnight, and that "all cars do that." Well, it hadn't done it before. I drove it over to the local dealer, but the sound had disappeared by the time I got there, and the service guy said there was no detectable sound. He was correct. The sound persisted for the next two or three weeks, and I brought the car in for a routine oil change. By the next morning after that, the sound disappeared and has never since re-occurred, even on mornings where the temperature at dawn has been in the 30s. I still have no idea of what was causing this, but I'm grateful that it has gone away. Has anyone else experienced this? And if so, were you able to diagnose the cause?.
#1049 of 1262 Re: Issues...Arms and other noises [knfield]
Dec 17, 2008 (8:16 am)
I traded my 06 civic a while ago due to the many problems it had but in repsonse to KNFIELD, my car had a very annoying noise when I used to turn the steering wheel when the car was cold like sitting over night and or between getting to work and lunch time.
It was kind off a clunk or something like that, they were never able to diagnose or fix it.
After I got rid of the car, I did reasearch and found something about the bump stops for the front end. I believe there was a TSB issued for this but again, it didn't matter at that point. The TSB had to due with defective bump stops that were not manufactured to the correct specs, thus when turning the wheel a clunk or noise would occur.
Hope this helps.
#1050 of 1262 Re: Issues...Arms and other noises [knfield]
Dec 17, 2008 (7:52 pm)
Yes, my 07 with 18K mile make noise when I turn to the right at slow speed- 5 to 10 mph- take to dealer and they said they cannot hear it, take it home and wait for it got louder, still 1 year left on the warranty. I think it is something wrong with the left strut. 1 year ago at 5k miles, it made small noise when I brake at 5mph, took it to the dealer and they replaced the right strut. I think the quality of honda these days is not the same as before, too many recall- oil leak, rear seal, water pump pully, etc.,
#1051 of 1262 Re: Issues...Arms and other noises [kero1]
Dec 17, 2008 (9:04 pm)
I had a problem with my 06 ex civic 4drsd. when it got cold there was a noise. I drove to the dealer and it went away but they kept it overnight to make sure. It started again in the morning and it turned out to be the powersteering pump.It was replaced by the dealer under warranty. The car has 18,500 miles on it and only driven by my wife to/from work not hard and far.