Last post on Aug 20, 2013 at 3:40 AM
You are in the Chevrolet Silverado & GMC Sierra
What is this discussion about?
Chevrolet Silverado 1500, GMC Sierra 1500, Chevrolet Silverado 2500, Brakes, Truck
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#421 of 618 Re: Chevy silverado 1500 front brakes locking up [motigger]
Sep 29, 2011 (4:38 pm)
While you are at it, check your brake lines, especially on the frame mount near the front drivers wheel. These are known to fail there and the problem is being investigated by NHTSA. Repair the lines and minimize the risk of a bad accident as they are known to fail during a hard stop. I am speaking from experience on my 2003, and others have reported the same failure mode. Both front and rear lines fail there. You can save your receipt and at least take pictures of the lines if they are corroded there. The NHTSA will take the info, and maybe someday we will be compensated for this unfortunate design defect. Apparently newer GMs now have the proper coating, as I assume they have used a poor composition of steel.
#422 of 618 Re: silverado brake problem [hateful_jim]
Oct 19, 2011 (12:36 pm)
I was wondering if you have heard anything back from people ragarding a class action lawsuit? I am NOT a lawyer, but I am desperately trying to find info. on starting a class action suite against GM. My husband almost got into a very bad accident because brakes went out completely ( rusted out ) Then while they are fixing brakes, we are told most of the frame is rusted out. I have seen hundreds of these postings and would really like to find a way to get everyone on board for a lawsuit. ANY information you can give me would be great. thank you
#423 of 618 Re: silverado brake problem [pattipie3]
Oct 20, 2011 (11:52 am)
I am sorry to hear about your experience. Did you ever have a case with customer assistance regarding your concern. We would be happy to look into this for you with more information. Please feel free to contact Christina by email. Thank you.
Tricia, GM Customer Service.
#424 of 618 Re: silverado brake problem [gmcustsvc]
Oct 20, 2011 (6:14 pm)
I've been following this blog for 2 yrs, I got no where with dealer(s). Who is Christina and what is her email ? or better yet, a phone number. Just from my experience, if you are with GM and do give a crap, why don't you tell GM or have Gm actually contact all the people they sent the recall to 4-5 yrs ago ?
#425 of 618 Re: silverado brake problem [gmcustsvc]
Oct 21, 2011 (3:08 am)
How would we go about contacting GM Customer service to be compensated for the early brake line failures? I had two rusted out lines in one particular area, but the entire lines severely corroded on a 2003, first within 4.5 years. My expenses to replace all lines was approximately $1300. Luckily, I was able to avoid 2 collisions, but it is was close. It would be helpful. to say the least, if GM did compensate us for this. How do we go about it? I have receipts, pictures and some of my old lines.
#426 of 618 Re: silverado brake problem [barnowl3]
Oct 21, 2011 (1:07 pm)
Thank you for your post. Can you please email me your complete contact information including mailing address, VIN, current mileage, and involved dealer? I look forward to your response. Enjoy your weekend!
GM Customer Service
#427 of 618 Re: silverado brake problem [barnowl3]
Oct 21, 2011 (5:58 pm)
Lots of luck dealing with GM customer service. I had the same brake line problem last year in a 2004 Silverado, with 48,000 miles. Had to replace all brake lines due to rust-induced failure. Cost me over $1,300 at Chevy dealership to repair. When I talked with GM customer service they told me that it was a problem due to me being in a northern climate (Cincinnati), rather than them using crappy material in such a safety-sensitive area. So GM's message to us living north of the Mason-Dixon Line is to beware, because we are driving potential death traps. NHTSA has an ongoing investigation, but they neither return phone calls or answer e-mails. Seems to me that a class-action lawsuit may be the only way to address this problem.
Oct 22, 2011 (6:48 pm)
To contact the customer service reps, click on the blue "gmcustsvc" name in the heading of any of their posts to being up their profile. You'll see a direct link to the email address there.
kcram - Pickups/Wagons/Vans+Minivans Host
#429 of 618 Re: silverado brake problem [terrybill]
Oct 22, 2011 (6:49 pm)
I just picked up my silverado today after having all brake lines replaced along with the front calipers. Fortunately both times the brake line blew I was in my driveway. The chances of both the front and rear system going at the same time are pretty slim, but it is a little freaky when they let loose. Toyota did a nice job with their recall when their tacoma frames where rusting out. I like my silverado but would be nice if GM stepped up and acknowledged this problem.
#430 of 618 brakes sticking
Oct 15, 2011 (6:12 am)