Last post on Sep 04, 2013 at 5:58 PM
You are in the Saturn VUE
What is this discussion about?
Saturn VUE, Interior, SUV
#129 of 138 Re: sounds like mud tires [gmcustsvc]
Apr 13, 2012 (5:21 am)
This is a LOT broader of a problem than just a few vehicle owners.
What is the reason that the company chose to play ostrich and put their collective heads in the sand while the customers have to pay for part after part after part trying to hunt down the needed repair?
I have taken my Vue to numerous garages and dealers and EVERY one has a different opinion on the cause/repair.
None of them are willing to back up their words by guaranteeing not to charge if it doesn't work.
I would be more than happy to go and pay for a diagnosis if the would back-up their findings.
#130 of 138 Re: sounds like mud tires [gmcustsvcsarah]
Dec 02, 2012 (5:37 pm)
"Unfortunately I don't have access to technical information to help troubleshoot on this."???????
I have a Saturn Vue and it is (and has been) known for years that the lower steering column is usually the culprit. It is also helpful to loosen the bolt and stretch the joint in the column linkage below the dash and then retighten it. The joint actually has a mark to show alignment.
The Saturn owners site Saturnfans.com and even TSB is "04-02-35-006 APR 04
#131 of 138 Rattling sound and Check Engine light
Jan 31, 2013 (10:02 am)
Hi everyone, I have a 2008 Saturn Vue which was a pre-owned vehicle. While driving it one night the truck starting making a rattling noise and then the check engine light turned on. I read the manual, checked the gas cap and tightened it up. Next day I drove it to work and on my way home from work my truck started rattling again and the check engine light didn't turn off. I called GMC they told me it was under factory warranty. So I dropped it off. Next day repair shop calls me a tells me there is nothing wrong with it but he will need to flush out the fuel system and re program the computer. So I told him okay. But the truck does have a rattling sound and the engine light was on. Once you do what you are planning on doing it can you please drive it and recheck it. Now my question is if there is nothing wrong with it why is the light on and it rattles. Also why the need to flush fuel system and re program the computer.
#132 of 138 Re: Rattling sound and Check Engine light [aide1]
Jan 31, 2013 (10:26 am)
I have a 2007 Vue and had a rattle for the longest time, no check engine light. Had it in to the dealer many times and they could never find the rattle because they are basically not too intelligent. Turned out to be a worn tie rod connector. When the vehicle is stopped, you cannot determine the tie rod connection is worn because it doesn't more under pulling and pushing, needs to be on road. Found one mechanic who had his act together.
My daughter has a 2005 Vue and has engine light problem. Spoke with a mechanic and he asked if it is misfiriing (hesitating before taking off). I said yes and he told me to replace the spark plug wires. It fixed the problem. It seems that the #4 wire is located too close to heat and may get brittle and become faulty. Only for a 4 cylinder engine apparently. Good luck.
#133 of 138 Re: Rattling sound and Check Engine light [aide1]
Feb 01, 2013 (10:55 am)
Let us know if you would like for us to follow up with your dealership on this. We can be reached at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
#134 of 138 Noise noise noise!
May 16, 2013 (8:15 am)
Please someone anyone who can offer their two cents I am willing to listen. I bought a 04 VUE ( 10/12) she has some miles but she has been good to me. Although, about 4 months ago I started noticing when I apply the brakes I hear this noise ( kids say its sounds like the car is passing gas ). But to me it sounds more like a dull grinding. It wasn't horrible then, I took it to a mechanic and he said it may be time to get new brakes. So I had new brakes put on ( all the way around ).
Problem is only 2 months later the same noise came back but this time with more noises. Now there is this scraping sound on the rt passenger side when I accelerate. Also sometimes a clicking noise when I turn right. And lastly when I come to a stop the steering wheel shakes ( not bad but enough ). I plan to have it looked at yet again but wow this can't be the brakes again can it I just had them done. My families safety is important to me but it would be nice to get an idea of what I am up against. Ugh, it it is to much to bear thinking it may be time for a new car. thank you in advance.
#135 of 138 Noise noise noise
May 16, 2013 (8:46 am)
I really sounds like a wheel bearing rear axle.
Jun 17, 2013 (2:37 pm)
I have a 04 Saturn Vue and about 3 months ago it started sounding like I have a hemi truck. When I am idling at a stop sign or light or if it is in park it makes the noise, but not all the time just sometimes. My mechanic does not know why.....please help
#137 of 138 Re: sounds like mud tires [doublesharp1]
Sep 04, 2013 (11:07 am)
You state that "It is (and has been) known for years that the lower steering column is usually the culprit" and you are logged in as a GM customer service representative named Sarah.
As a GM REP what will you do to help us get this problem repaired? Since it has been Known by GM for so long and not really addressed in a manner demonstrating fond regard to us or proper regard to the defective part.
Most TSBs are nothing more than a simple (I'll make a note of that). In this case it has been more than just a few incidents and warrants a repair, not simply a shrug of the shoulders and a turning of one's back on the customers.
On behalf of all of us who have been "Known about" for years, not addressed but Awaiting a solution, I close this message with;
#138 of 138 Re: sounds like mud tires [doublesharp1]
Sep 04, 2013 (5:58 pm)
I apologize for the frustration this situation has caused you, and we want to try and assist with this situation as best we can. Technical Service Bulletins provides an extended service coverage if the vehicle listed is experiencing this exact problem. As I'm sure you know, this is VIN specific.
If you would like to send us your VIN, dealer and mileage we can work on doing more research on the issue you are experiencing. We can be reached by email at socialmediagm.com [attn Amber]. Please feel free to spread this information to other forum members.
GM Customer Care