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Honda CR-V AC Compressor Problems

1373 messages,  Last post on Nov 30, 2009 at 9:46 AM

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What is this discussion about? Honda CR-V, Heating / Cooling, SUV


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#988 of 1373
Another one to add to the list by scifichick
Sep 02, 2008 (11:28 am)
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My '04 CR-V with 71,000 miles also suffered from the AC Compressor implosion, affecting the rest of the system. Thankfully, I read and learned from earlier experiences on this forum. I called Corporate Honda first and opened a case number. Got the estimate from my local dealer (over $3,000). And Corporate called back and asked me how much I was willing to pay. I said, of course, I'd like it all paid, but I'd be content with just paying $250-300 of it. They called back almost immediately to let me know I'd only have to pay a $200 deductable.
I'm just happy I don't have to pay all of it.
I, too, am a loyal Honda owner. This is my 2nd CR-V. And my entire family only owns Hondas. Corporate told me this helped with the Goodwill Assistance.
#989 of 1373
200 Honda CR-V by vikingblood68
Sep 03, 2008 (4:21 pm)
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I have a Honda CR-V with 125,000 miles. I was driving the other day when it sounded like something fell off my car. This coincided with the air condition blowing only warm air. Does this sound like the compressr issue? Has anyone had success getting Honda to pay for a CR-V that has this many miles? I have been a Honda owner for 12 years and also convinced my father and sister to buy Honda...hopefully this will count for something!
#990 of 1373
Re: 200 Honda CR-V [vikingblood68] by lisatinca
Sep 03, 2008 (4:32 pm)
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Replying to: vikingblood68 (Sep 03, 2008 4:21 pm)

When my a/c went out i thought is was the transmission or something. I had someone walk me through a diagnosis and it was turn your engine on w/o running the a/c, does it make the noise? turn the a/c on, does it make the noise? What you don't want to do is run the car with the a/c on if that is when it is making the noise when the a/c is blowing. You can do some serious damage. The dealer that I took my car to believes I got 100% coverage because they can tell the history of Honda ownership. I've been a Honda owner for 20+ years. I only had 67k on my CRV though so that might account for something too. It doesn't hurt to ask and even if they pay something it is better then nothing. Good luck.
#991 of 1373
honda 2004 crv a/c not working! by andrade
Sep 04, 2008 (4:02 am)
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just bought my first Honda a 2004 cr-v , in less than a month I owned it, my a/c is not working. honda says is external damage in the condenser, I said the is very strange after reading all your posting in this board! i had many different cars and NEVER had a condenser damage. it sounds to me that a bad part is causing the internal damage to the a/c and they are trying to blame it on something else, is there anybody else with same problem??
#992 of 1373
Re: honda 2004 crv a/c not working! [andrade] by stevedebi
Sep 04, 2008 (11:02 am)
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Replying to: andrade (Sep 04, 2008 4:02 am)

"just bought my first Honda a 2004 cr-v , in less than a month I owned it, my a/c is not working. honda says is external damage in the condenser, I said the is very strange after reading all your posting in this board! i had many different cars and NEVER had a condenser damage. it sounds to me that a bad part is causing the internal damage to the a/c and they are trying to blame it on something else, is there anybody else with same problem?? "
 
Unfortunately, it can happen that rocks can damage condensers. I would take it to a 2nd dealer for their opinion.
 
I would imagine that any Honda dealer would recognize the now-famous compressor imploding issue, and not mistake it for road damage... besides, a condenser replacement would be cheaper than the "compressor explosion" repair, and if the dealer wanted to dishonestly make a buck, they would have told you your system exploded - so they could make more money. The fact that they did not tell you this indicates they may be right. But a 2nd opinion is always best.
#993 of 1373
Re: honda 2004 crv a/c not working! [stevedebi] by lisatinca
Sep 04, 2008 (1:31 pm)
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Replying to: stevedebi (Sep 04, 2008 11:02 am)

I was told this too when I took my CRV in. The first service advisor said it sounded like the condensor and then another service advisor came out and said a lot of times road debris kicks up and punctures the condensor. I think they know there is a problem and don't want to deal with it. Take it for a second opinion.
#994 of 1373
Re: Me too~UPDATE! [ajf27] by lucy03
Sep 05, 2008 (10:15 pm)
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Replying to: ajf27 (Aug 02, 2008 9:20 am)

I was a little surprised when a case manager from Honda America contacted me w/in the week. He and I played phone tag for a while, and via VM's he told me that in order for them to look into the situation, I would indeed have to have it looked at by Honda service.Last Wednesday I took it in and for 91 bucks I was told the exact same thing that my mechanic told me for 100 bucks. Honda's estimate for the repair was 1337. I waited for my phone to ring, and finally yesterday- over a week later Edward calls me. He asked me when and where I bought my car, and if it was my first Honda. I told him that it was actually my FOURTH Honda, and that I bought it used and where- it was not from a Honda dealer. He then asked me if I have ever purchased from a Honda dealer, and I told him that I did (LOL, went on to tell him that it was for my Honda CR-X, how much I loved that car, and how much trouble that naughty car got me into- 3 speeding tickets w/in 6 months- bad little rockin' car LOL)
He said that as a goodwill assistance Honda America would pay for half of the repair. It will be repaired as a warrantee job, which brought the repair total to 1000 bucks, which leaves me paying 500. But, I have a 10% off repair coupon, which brings it to 450. A HECK of a lot better than over 1300!! I am thinking that the fact that I didn't buy my car new, or from a Honda dealer knocked some "points off of the decision" but that it was not my first Honda, and that I did buy from Honda in the past gave me some "points" in my favor.
 
Sorry for the long post- hopefully this post will help someone else out there that is facing the same problem..........
 
And again- THANK-YOU for this awesome forum!! I know for a fact that I would have never of gotten my air fixed, and would have been MISERABLE every summer bc of it............ you all totally rock : )
#995 of 1373
Thank you for all the helpful info by zip700
Sep 06, 2008 (10:06 am)
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Our 2003 CRV only has 37000 miles on it. On Wednesday (3 days ago) we were headed out on some errands. I went out to start the car and get the AC on so it would be cooler for the kids. As soon as I started the engine and turned up the AC I heard some funny "clanking" noises. Not knowing what it was, I was reluctant to go anywhere with a toddler and newborn baby in a car that might be on the fritz so my husband took the car to AMPCO and they checked it, and told us we needed to replace the AC at a cost of over $1200.
 
My husband was doing research to find less expensive parts and came across this forum. I scanned through the over 900 messages and found a lot of helpful info most of it is summarized above by Lisatinca here: http://townhall-talk.edmunds.com/direct/view/.f0d3fb5/981
 
so we followed the advice.
 
On Thursday we called Goodwill Assistance at 1-800-999-1009. We mentioned that we were long time Honda owners (since 1991) and the our current vehicle, while just out of warranty, only had 37k miles on it and we would like them to take care of the AC problem. They opened a case and told us we had to take it in to the dealer and the dealer would handle this. Dealer was booked that day and told us to come in on Friday and they would try to fit us in. We got our car into the dealer before 8am on Friday and they advised that there would be a $120 fee to assess the problem (take things apart, etc) and they should have an estimate for us by noon. Around noon THEY call us and informed us that "corporate" had been in touch with them, and that they would complete the repairs without charging us (even waiving the $120 fee) -- and they would complete the repair by 5pm the same day.
 
What a relief! $$ has been tight since we have a new baby and other big expenses -- I'm sure that the information on this board helped a lot, in addition to the fact that our car has very low milieage -- so a big Thank You to all of you who took the time to share your experiences with this issue! Good luck to the rest of you!
#996 of 1373
Re: $300 - end of my story [ajf27] by aedl
Sep 06, 2008 (1:13 pm)
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Replying to: ajf27 (Sep 01, 2008 7:14 pm)

I also apologize for sounding upset. I just flat out do not have the money to pay for this repair and have been driving around TX summer since May with no A/C. I have 2 small kids AND my job requires lots of driving. It has been beyond difficult. I cannot stand to even get into that car now! I have talked with Honda AM till I am blue in the face - all the time being very polite. They just will not budge. My only choice is to continue to drive w/no A/C since I do not have the money to fix this much less buy a new car. Seeing that this is our 2nd A/C to explode/fail, I thought Honda AM would at least offer more than they did. I do not understand the differences in cost from dealer to dealer. I am so frustrated with this experience...words cannot convey how disheartening this is...
#997 of 1373
Re: Thank you for all the helpful info [zip700] by lisatinca
Sep 06, 2008 (7:06 pm)
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Replying to: zip700 (Sep 06, 2008 10:06 am)

I am SO glad this worked out for you. Loyalty and attitude, I believe, account for success in Am Honda's willingness to cover the cost of the repair. Congrats!

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