Last post on Dec 03, 2013 at 9:42 AM
You are in the Honda CR-V
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Honda CR-V, Heating / Cooling, SUV
#799 of 2218 Honda CR-V Compressor Explosion 2
Jul 22, 2008 (9:10 am)
As I mentioned before, my 2001 CR-V's compressor literally exploded, scaterring metal pieces all around, and they ask for 1631 dollars to fix it.
Honda America told me to take the car to a Honda dealership, and they told me they are going to contact me. I have talked to 3 people so far. The first two were nicer, they promised to call, and were optimistic that they will be able to help me with the majority of the expenses. It has been 10 days that my car is sitting at Honda mechanic, and nobody called me so far!!
I called them today, and now they assigned me to a "bad cop". He started to talk about how old my car is, that I have not bought it from a Honda dealer, and that it will be difficult for them to help me. This was the rudest and least understanding person I have talked to in Honda America. Must be a new techique they are using.
So much for reliable and respected Honda. I am so angry. This is so unfair. If my car's AC just stopped working I would not even bother, and replecing a compressor would cost me $500. But here my compressor EXPLODED, and it damaged other parts, requiring $1631!!! This is clearly a production defect! This is clearly a SAFETY issue. I was taking a look at the engine just 5 minutes before it exploded. What if it blew up at that time?
Having so many complaints, we should do someting about class action suit. Complaining is not enough apparently. And we seem to have a really good case so far to be able to press charges. Any advises??
Jul 22, 2008 (9:52 am)
Please keep us informed about any legal action you choose to persue. I would definitely support you in that, or I may just take it up with them myself. Both the Dealer Rep and Honda America rep told me that these cases are isolated to certain VIN numbers originating out of certain countries.
Both knew exactly what I was talking about when asked about it.
The LEAST they could do is issue car owners in that category with a warning about this very costly maintenance and potential safety hazard for the owner. There is no excuse for us having to deal with this major expense when it can be avoided with a little information (or at least reduced - by giving us the option to replace the part before it explodes). I really wouldn't be so upset if they had simply issued information about this problem and warned us.
I was told at the dealer that this is an issue of lubrication. Lack of lubrication causes the compressor to lock up which can then cause metal shards to shoot into the engine.
They know EXACTLY what the problem is, what is causing it AND how to fix it. However they have failed to include precautions for it in ANY regular maintenance checks. Safety RECALL???
I asked the Honda America Rep for statistic on this issue and was told that it was confidential information. Really? Why do you think that is?
I just called the dealer to confirm that the new compressor in my car has actually been upgraded (so how does one know if that is the case?) And he reports that he has not seen a repeat case with this new generation of compressors, so I guess there is a tiny bit of relief in that.
I planned on owning this car for the life of the vehicle, however I'm thinking seriously about changing that plan.
Jul 22, 2008 (10:16 am)
So I checked with my friend who also has a CRV - the whining noise I heard in her car that mine was also making.... turns out her AC stopped working a few days later and she had to replace the compressor. Hmm.....
If you hear a whining-like noise, which would make sense if it were a lubrication problem, you may want to have your compressor checked IMMEDIATELY. Of course how would you know to look on this website if that were the case?
This is so frustrating and so completely unneccessary!
#802 of 2218 An OFFICIAL Place to lodge your Complaints!
Jul 22, 2008 (11:14 am)
Apologies for repeating this information, but you really should contact the National Highway Traffic Safety Administration.
Please call and make a report! ESPECIALLY if your car stopped in the middle of the road as a result of the compressor failure.
Vehicle Safety Hotline: 888-327-4236
I have started an investigation, so the more people who file complaints, the more weight it will add, and if there is an official recall as a result, we may be able to be reimbursed.
You can also file online...
#804 of 2218 Re: An OFFICIAL Place to lodge your Complaints! [carrieklewin]
Jul 22, 2008 (1:47 pm)
You are absolutely right,
I have just called the National Highway Traffic Safety Administration. My car did not stop in the middle of the road, yet it EXPLODED there, and it scattered large pieces of metal (the cover of the compressor) all over. We found some of them under the hood, and the remaining ones were lying on the middle of the road.
I have started another investigation myself. Thank you for repeating that information "carrieklewin". It helps.
Every legitimately disappointed and angry one, please join us. We can do this. Thanks!
#805 of 2218 2004 CR-V AC compressor locked up
Jul 23, 2008 (6:56 am)
I own a 2004 Honda CR-V, have done only 38k miles and the AC stopped working suddenly last week-end. The same complain- switched on the AC heard a rattling sound (for 2 minutes) from the engine compartment like as if a lawn mower was going and then the noise went away. Ofcourse no cooling was taking place. Since I am just outside the warranty of 36k miles I did not take it to the Honda dealer where I always go for service knowing that their repairs are more pricey. I took it to a garage recommended by my colleagues. They said that the compressor had locked-up. Had the compressor and clutch repaired for $750 that included non Honda new compressor and labor.
I came across this site only after the repairs and shocked to find that it has been a problem with 2004 CRVs. Any suggestions on how to approach HONDA for possible cost recovery will be very helpful.
#806 of 2218 Re: 2004 CR-V AC compressor locked up [sudmit]
Jul 23, 2008 (11:11 am)
"Any suggestions on how to approach HONDA for possible cost recovery will be very helpful. "
You can try calling Honda America, but I think you are out of luck - they are not going to pay for non "honda authorized" repairs after the fact.
#807 of 2218 2003 CR-V Compressor #3
Jul 23, 2008 (1:49 pm)
My wife’s 2003 CR-V has had 3 compressors explode. The first time was at 17,000 miles, the second was at 41,000 miles, and the third was last week at around 65,000. The entire system was replaced 2 times by Honda at no cost (once under warranty and the second time as a “goodwill” gesture). Though they deny any knowledge of a history of air conditioner problems with CR-Vs, they have agreed to replace the entire system this third time for only the cost of labor ($699).
Otherwise, this has been a good vehicle, and we hope to keep it for a long time.
#808 of 2218 Re: 2003 CR-V Compressor #3 [george115]
Jul 23, 2008 (2:36 pm)
Sorry that you have had this happen three times. With folks having multiple times being repaired it makes you wonder if the problem is the compressor or the workings around the compressor, electrical, etc. Surely they are not using the same compressor manufacturer.
I have a 2003 with 78,000 miles that my wife drives and I am about to inherit since she is getting a brand new fit this weekend. With all of these problems, it makes me want to possibly sell it now and get something else.